Ener-J Bewertungen 

222
•
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We as a company have been dealing with Ener-J for the last 2 and a half years and I honestly cannot fault their products. We’ve used their COB strip lights, hexagon lights and outdoor lighting... Mehr ansehen

Bewertet mit 5 von 5 Sternen

As a stockist and trading partner of Ener-j we are delighted with product voice and quality. Ener-j’s customer and stockist care is second to none. We at WARVILL Wholesale Supplies Grimsby pride our... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Good price for led products we buy , when we had issues they sorted it out very quickly. Quality of the pro range light fittings are very good. Local Luton warehouse and click and collect available sa... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not buy from this company! They do not respond to emails. They do not acknowledge returns They do not refund returns They do not answer phone calls I’m now forced to register dispute wit... Mehr ansehen

Unternehmensdetails

  1. Unternehmen für Gebäudeautomation
  2. auch in
  3. Anbieter von Elektrogeräten
  4. Elektrogroßhändler
  5. Glühlampenlieferant
  6. Lichtgroßhändler
  7. Sicherheitsausrüstungsgeschäft

Vom Unternehmen geschrieben

At Ener-J, we all are passionate about technology, innovations and wholesale business and are working continuously on products that touch everyone’s life. Our goal is helping you save money, save energy and reduce your carbon footprint. With over 8 years’ experience in innovative products such as LED Lighting, solar energy and other carbon reduction products, ENER-J was created to take energy efficiency products to a new dimension, providing the very best in technology and innovative solutions and thereby making this world a better place to live in. Ener-J prides itself on giving honest and reliable advice to help you save money, reduce carbon and develop sustainable sources of energy. With the customer at the centre of everything we do, we find unique products that you really want but maybe never knew existed!


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

222 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(222)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Just not very good...

Was sent one of their products as part of my new house insurance policy. product was a pain to configure as it can only access 2.4ghz wifi (which is so outdated) then when i finally installed it the chime just kept going off constantly so i had to unplug it. Contacted customer services who told me to send an email with details of fault and they would get back to me. No reply so i've just got rid and bought a Ring product instead as these just work. I guess it was free for a reason!

EDIT - The comments from Ener J are incorrect. It was a Tuesday weekday when I contacted them so the weekend isn't an excuse.

17. Januar 2022
Bewertung ohne vorherige Einladung
Ener-J-Logo

Antwort von Ener-J

Hi Jim, We apologies for the inconvenience. I believe you emailed us over the weekend and our office was closed over the weekend. We will get in touch with you today to resolve the issue. We are confident that you wont face any issue with our product

Bewertet mit 1 von 5 Sternen

Got a free ener-j doorbell with house…

Got a free ener-j doorbell with house insurance. Nightmare to setup. When we finally got it working, the sensor was broken so we kept getting notifications to our phone saying someone was there when there wasn't. Contacted customer services and they said they couldn't send us a new one out untill they've troubleshooted this one. 3 weeks later been trying to get back to them and they don't answer phone nor reply to my emails. Gonna go get a ring doorbell now which I wish I had done from the start. Avoid.

16. Januar 2022
Bewertung ohne vorherige Einladung
Ener-J-Logo

Antwort von Ener-J

Hi James, we apologies for the inconvenience. Could you please email us on support@ener-j.co.uk and we will ensure that we resolve your problem within 24 hours by offering you an upgraded doorbell

Bewertet mit 2 von 5 Sternen

Web site had a malfunction over the…

Web site had a malfunction over the weekend I ordered item, took 4 payments out of my account without any confirmation of order. Had to reorder on the Monday, paid business charge of £8.00 for 2 day delivery by DHL, they attempted delivery on Thursday evening but failed to leave parcel even tho I had left instruction, to leave with neighbour, and they had only a week earlier, left a parcel by my back door.
In the defence of Ener-j customer service they rectified the monetary issue, but there carrier service for the price was poor

8. November 2021
Ener-J-Logo

Antwort von Ener-J

Hi Mitchell, i really apologise for the inconvenience caused due to the carrier. Unfortunately at this time of the year, most of the carriers/shipping companies are having issues with delivery. I check with your order and found, we did put a note to deliver to your neighbour however DHL still didt follow the instructions here. We treat our customer service issues very seriously and will definately work towards improving delivery timelines and ensure you wont face issues again

Bewertet mit 1 von 5 Sternen

Followed instructions but no joy!…

Thought I understood most "tekky" gadgets but couldn't get these WiFi light switches to work and unable to get hold of anyone who could put matters right. Instructions not easy to follow and in the end gave up and fitted conventional switches. Rather a waste of money as they are now just sitting in a drawer doing nothing.

20. September 2021
Bewertung ohne vorherige Einladung
Ener-J-Logo

Antwort von Ener-J

Hi Eugene,
Apologies for the inconvenience caused to you. We would request you email us (support@ener-j.co.uk) your contact details along with the issue with the product and we promise to resolve the issue within 48 hours
Regards
ENER-J

Bewertet mit 2 von 5 Sternen

Customer after-care service not very…

Customer after-care service not very good.
We have a few products and some work well, the Bluetooth Ceiling Speaker with Wifi has been a bad experience. Had it replaced by the retailer (not the manufacturer) 3 times, different issues each time, we thought we had found a good one but it only worked for 6 months then the bluetooth stopped working completely. Multiple emails to their support chasing up requests to resolve, I thought it unfair to make the retailer replace it again since they were paying for 2-way carriage each time, but Ener-J support seem to have only 1 person working there and he's obviously so over-worked he hasn't been able to respond to an email and 2 chase requests in a month. I'd have to think seriously before buying any more of their kit. Shame because the wifi plug sockets have worked very nicely for more than 2 years.

13. September 2021
Bewertung ohne vorherige Einladung
Ener-J-Logo

Antwort von Ener-J

Hi Jonathan,
Apologies for the inconvenience caused to you. We would request you email us (support@ener-j.co.uk) your contact details along with the issue with the product and we promise to resolve the issue within 48 hours
Regards
ENER-J

Bewertet mit 1 von 5 Sternen

Awful customer service

After multiple contacts which have been acknowledged regarding some issues with products, I have had no resolution or suggestion of a way forward.

Very disappointed.

2. September 2021
Bewertet mit 5 von 5 Sternen

Excellent company

I found ener j a very helpful company.
They helped me place my order and followed it through, exactly to the letter. Very pleased with my dealings with this company.
Thankyou.

20. August 2021

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