Energise Energy Solutions Bewertungen 

The engineer TINA from octopus has visited twice and kept us in the loop regarding time and dates to replace our meter, she has been professional and more than helpful, always cheerful , we now have a nice new meter and a great tariff to charge my new EV car. Thank you TINA and OCTOPUS

Brilliant engineer Ian Grice, everything explained, super efficient and super quick

Muhammad Qavi responded very quickly on a Sunday to try to assist with a power issue at my home. He was very professional and did his utmost to try and help. Really appreciate the efforts he went to to investigate and explain the issue. Thank you

Great experience with the engineer who visited me, (Ian Grice). He arrived on time, was very polite and explained what the issue was and made sure everything was working before he left…. First class!

Richard was timeous, helpful and very pleasant. Could fault in any way.

Sammy was an exceptional engineer and completed the work in good time at a high standard. Excellent customer service as well.

Tina was great. Excellent customer service and very helpful. Communication was A*

Sammy was so helpful when installing our smart meter. He was on time, respectful of the property and able to answer any questions we had. The installation was done in a few hours with very little disruption.

Engineer pleasant and helpful.
On time as promised.

Wonderful service, a really positive experience all round. Huge thank you to Tina - my assigned technician - who was competent and friendly throughout the installation.

Very pleased with the installation of a Smart meter today. Richard contacted us to arrange timings and arrived promptly. He fitted the meter and gave us a demonstration also showing us how to install a phone app to analyse our usage. Thank you!

Good service very informative and helpful.

5 stars for Tina, what a great ambassador for your company - keep hold of her!

Justice came in and did a top job. Fast and efficient. Thank you. Great service.

Great Engineer with really good manners and did a very professional job
Niroshan did really well

Really good service. Didn’t have to wait long for an engineer to come out to fix faulty meter. The engineer kept in touch throughout the day and told us exactly when he would be arriving. Completed the job in good time. The engineer was really friendly, knowledgeable and helpful. Very happy to recommend octopus energy customer service overall.

I am very pleased with the engineer Daniel Gbao despite unforeseen circumstances he was able to complete the job with no issues and was courteous, friendly and polite at all times Thank you Daniel

Ian was great, any questions were promptly answered . Everything set up with no problems. Once again Ian was great

nice person giving good explanations of each step

Ian Grice was the engineer that installed my electricity and gas smart meters.
He was very professional and very thorough in every step he took.
Very neat finish to the electricity board.
He was very good and I am very pleased with the final result.