Not perfect, but still an honest business
To start off, they aren’t a scam. They are a small boutique that currently seems to struggle with online sales. They only have two people managing communications and I found this all out after getting called back after having the same issue as many others with communication and wait time. If you want a fast and smooth shipping experience, you might want to look elsewhere. I liked that it was a small business and carried a fragrance that is hard to find elsewhere (velixir).
I recommend calling on a weekday during business hours and leaving a voicemail if they do not respond immediately. They let me know what the hold up was for and refunded me when it took too long (a few weeks).
I hope they improve their communication and shipping speed as they continue selling online, but, all in all, if you are willing to wait and make efforts to communicate, they are worth it.








