After a terrible first experience with this company I am impressed with my second time. Gemma spoke to me like a human being with sensitivity and understanding of previous issues. She assured me the l... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Plain and simple. This company is fraudulent. DO NOT ORDER anything with them, they've kept my money and sent nothing. It's been 3 months and now they ignore emails. Avoid
I had a frustrating experience initially where I felt I was not kept updated of matters and where my delivery was delayed although I paid extra. Since then Joseph from Elite Drinks called me, resolved... Mehr ansehen
No shipping updates and sent wrong mixers without information about the substitution, ordered 3 slimline tonics, got 2 full sugar ones and a bunch of small bottles of full sugar lemon tonic. This is n... Mehr ansehen
Unternehmensdetails
- Spirituosenladen
- auch in
- Getränkevertrieb
- Softgetränkehandel
- Staatliches Spirituosengeschäft
- Weinclub
- Weinhandlung
Vom Unternehmen geschrieben
Elitedrinks.com is an online spirits store that sells exclusive alcoholic beverages. We sell spirits, champagnes, proseccos, liqueurs and so much more. Bottles only exclusive and available here
Kontaktinformationen
85 Great Portland Street, First Floor, W1W 7LT, London, Vereinigtes Königreich
- 0333 335 5495
- info@elitedrinks.com
- elitedrinks.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Das haben sich andere Leute angesehen
Not had a delievery confirmation nor…
Not had a delievery confirmation nor have I recieved the goods.
Shocking service
ordered from this company off the website on the 13 May expecting delivery 3-5 working days and still haven't received my order.
I have emailed on three occasions and haven't heard anything back , my father owns a very large company with over 115k registered customers plus all social medias which this company will be getting slated to. I expect a response when I have spent money and also paid for delivery of the items to receive them via a certain date.
If know one answers my email or review seen as the phone doesn't get answered I will be requesting my bank to take further action.
I placed the order on Saturday…
I placed the order on Saturday afternoon for 4 to 5 working day delivery paid £6 for delivery I still haven’t received my order when I try to track my order it just says order the money has been taken from my account I got a order receipt but said I would receive another email when my bottles were dispatched I still have not received my order been 10 days now I tried to cannthe number puts me on hold for few mins then cuts me off I left a message plus send few emails with no reply looking into this in more details
Absolutely an abomination of a company
Absolutely an abomination of a company, I have never dealt with such a bad company as this, still waiting for my order for over a month and there lack of communication is the worst I Have ever come across.
I am at the poi t of taking legal action with them.
Ordered on 02/05 paid for 14.95 for…
Ordered on 02/05 paid for 14.95 for delivery in 2-3 days and it is now the 21/05 and I still haven’t received my order. The number on the website is incorrect. Emailed 3 times no response. Absolutely disgusting customer service. Will never ever use this company again
Extremely poor customer service!No one…
Extremely poor customer service!No one bothers to reply! I made an order on the 29.04.23 and the company hasn’t dispatched it yet! I had to contact DPD and they confirmed that they have only received the parcel data information and not the physical parcel!!! NOW I MUST DISPUTE my money back!
DO NOT BUY FROM THIS COMPANY! I also cannot find them on the map!!
Not heard a thing about my delivery
Not heard a thing about my delivery. Waited over 10 days now.
Customer service is a joke
I ordered a bottle of Hennessy on the 14th of May takes 2 to 3 days to arrive as I paid £7 for delivery It is now Friday 19 may still no Hennessey ordered this for my partner which is his birthday tomorrow now I’ve got to go out and buy him something else Company is a joke sent a number of emails no one gets back to you you try and phone them and the phone number is actually for a finance company it’s not even the correct number I have no way of getting in contact with the company And I really don’t know what to do now would not recommend buying from here
Think they've gone bust
Placed an order for express delivery. Taken the money, no delivery received. Phone calls not being taken and no response to email. I suspect the company may have gone under.
I ordered a big order 2 weeks ago and…
I ordered a big order 2 weeks ago and still not received it, I have emailed 3 times and got one response saying it was going to be shipped out but still haven’t got it
It is nine days later and I've still…
It is nine days later and I've still not received my package. However the sign up process and payment was easy. I haven't yet received an update about my upcoming delivery.
Scam?
The fact that i have to question if I’ve been scammed or not should say it all. Placed my order, paid delivery, and nothing. It’s been over 2 weeks now and it’s not even been shipped, I’ve emailed the company and heard nothing back. I’m just waiting for 2 weeks to pass since i emailed them and then i can get my bank to try and rescue my money for me. Don’t buy anything from here, even if they are genuine, it’s not worth the risk of having the same as I’m going through
Placed an order a week ago haven’t had…
Placed an order a week ago haven’t had no confirmation about my order tried to contact customer service though email still no reply been waiting 72hrs, and to top it off the number on the website I rang went through to a garage? Moral of the story save your time and DONT BUY FROM THIS COMPANY.
Get your money back - Chargeback & Section 75
It's obvious that this company is one of the worse examples of online retailers out there. My experience is the same as everyone else's - goods ordered - not delivered on time - order partially cancelled. In my case though they refused to refund me even when I returned the partially delivered order.
You do have options:
Chargeback & Section 75 for credit card purchases.
Look them up, see which applies to your purchase - and take your money back. I did.
Ordered a gift for my uncles birthdays…
Ordered a gift for my uncles birthdays and never received it tried all the emails and they all got ignored I had to get my bank to get the money back because they totally ignore you so please save yourself mass disappointment and never buy from this scam ignorant company.
Don’t waste your money or time
Placed an order for delivery to be in two days, Which I still haven’t received. It’s now been two weeks,tried contacting the company couldn’t seem to get through to anyone, even sent emails no response and now there seems to be no website. Don’t waste your money here.
Ordered online - didnt receive order
Ordered online. Two weeks later - no sign of product. Website apparantly unavailable. Emailed fpr advice and queried order. No response. So have paid for a product i didnt receive.
I wish had of read the other reviews…
I wish had of read the other reviews before I placed an order with this company. As many other people have stated order not received, the website seems to be unavailable also now. Don’t hold much hope of getting order or refund, chalked up as lesson learnt.
The fact I’ve ordered a present for…
The fact I’ve ordered a present for Mother’s Day and it’s not even arrived and you’ve taken my money.
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