Elie Beaumont London Bewertungen 38

The quality of the whole process of purchasing from Ellie Beaumont is very easy, quick and enjoyable. Delivery was the same. Updates constantly from Royal Mail. The bag comes wrapped in its own dust bag and is suitably packed. The quality of the bag is of high value, including the metal work. Wearing it, it looks stylish, comfortable and a great purchase. I only wish I bought the bigger one. Clearly I have a lot of stuff to put in it!!

This is my 2nd Elie Beaumont Bag and they are both gorgeous 😍 Also, the first time I bought the bag I forgot to include the two free items offered. I emailed them directly and they very kindly included them. Great customer service which is what you want when buying internationally

Elie B customer service team are absolutely wonderful people! One of my items was back ordered and, once it arrived, they shipped it to me quickly so that I received it before my overseas holiday. I bought the gold card holder and gold chevron strap that I have been using daily with my large leather Elie Beaumont sling in stone. I am very grateful for how attentive they are. It has been the perfect bag while visiting Italy! ��

Completely in love with the bag. It is just the right size for my needs, and the quality is good. This is the second Elie Beaumont crossbody tassel bag I have owned - My previous one lasted several years with regular use. I was in the dark about the delivery times for the second order but that was because I found the automated confirmation emails in my junk folder.

I was looking for a Sling Bag to no avail but, then I came across Ellie Beaumont bags. Bingo my quest was complete. I ordered a Black Sling bag in large as it has a zipped pocket on the back - ideal for cards.
Now I am swaning around all hands free and prepared for anything.

I have just received my first items ever from Ellie Beaumont, and I am very pleased with the quality and packaging! I love the colors in the crossbody strap- it matches perfectly with my new Ellie leather bag. Everything I ordered is better in person than online (not always the case with other online products). My only wish is that an outside the bag pocket be added for a phone. Otherwise, I will definitely be ordering from Ellie Beaumont again!

I have a bag and after 6 months the zip has broken so is now unusable. I have contacted customer services and as yet no response at all . Surely it should last longer than 6 months

Easy to navigate your website, prompt postage.

So I bought a bag last summer and after just a month or so the zip started to go. I perservered for months, as, if I kept trying, eventually it would do up, until it didn't. Messaged the company and they said they'd never had any issue with their zips, but now I see on here that several people have had zip problems. Anyway, they replaced the bag, but I had to pay shipping costs for the replacement. I didn't have to return the broken bag.
For the money I was hoping the bag would have lasted a few years and I guess charging shipping costs for the replacement was cheeky, as was saying they'd never had any issues with their zips, but I thought it was really good for them to offer to replace the bag.
The bags themselves are nice, but the lining is a bit cheap, the zips are a bit plasticky, and there are at least two other companies that do similar bags that are fair higher quality who I would recommend over Elie Beaumont, even before the zip broke.

Third bag I have ordered, love them Beautiful bags great quality 🥰

I bought 2 Elie Beaumont bags about 2 years ago and I am so disappointed as the zips on both of them have broken. The bags themselves are in excellent condition but now are unusable.
I emailed the company but have just had an automated reply offering a small discount on a new bag. Why would I buy another if the zips are such poor quality?

Great design but not durable. Broken zipper. Not acceptable for a bag at this price.

Good customer service. Great feedback.
Good quality.
I have now ordered 3 bags.

Excellent customer service and good value for money. Nice quality merchandise

The customer service is excellent. For some reason the system would not let me select my 2 free gifts when ordering my bag. A quick email to them and a speedy response saying they would send my gifts with my bag. All safely received.

Good website. Great designs. I bought mobile phone pouch and various lanyards for my phone. All products excellent quality and beautiful. The tan leather pouch is stylish and cannot be faulted. The lanyards robust and attractive. Straightforward ordering process. Received my purchase just over one week after placing order. All good. The only criticism is that their promotion of an item became apparent only after I had bought it so too late for me to benefit.

Placed on order online, as I have done before. No confirmation email for order received. Submitted 2 contact forms via website and also 3 emails...no acknowledgement or response to any of them!!!
Appalling customer service

I have ordered several bags and kept them.4, prompt delivery, packaged well. I returned a bag (silver in July 2025) and to date I have not received notification that it has been reimbursed? I did not manage to get a return label and paid for it myself. I would have expected just a little acknowledgement and confirmation of reimbursement.

Phone case not worth the price. Good service and responsive to return request. Phone case looks nice but doesn’t have a luxury feel. Paid over £40 for a case and lanyard but didn’t meet expectations for that price. Nice but a bit over priced. Good marketing

The quality of the bag is average at best. It is most certainly not worth the price tag. The finish is ok. Loose threads and very thin leather. The lining of the bag is like a wash bag, but then I suppose it’s easier to clean. The free leather strap is poor quality and the metal work is light weight. The purse I ordered however was very nice but I didn’t want to keep it because I wasn’t keeping the bag.
Their response to my review was rather funny and ironic. Stating they have plenty of positive reviews on their OWN website!