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Elia Bewertungen 161

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My wife has been receiving monthly sets of underwear. The sets have always been very pretty and delicate, femininity personified. It’s true to say I’ve had to contact Elia on sizing issue, but I cou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered lingerie from here every other month for about 18months. Had some lovely selections that my wife and I enjoyed very much. What was even better was their customer service. They are PHENOMENAL... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Really disappointed in the quality. The sheer textile is quite pretty, but the back of the pants and bits of the bra besides the sheer cups, are awful and look like they belong on a costume. After buy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I put in my style and size preference and every single month a new box arrives, each as gorgeous as the last month but never repeated, opening my monthly Elia box has become an event amongst my frien... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

161 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 77 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Personal Lingerie

The boxes are packed with such care and this month the shape and style was absolutely perfect! It really does make me feel so special and in a difficult time it really lifts my spirits and make me feel a bit pretty about myself. Thank you so much

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My boobs are in heaven

I received my first subscription box yesterday.
The packaging was beautiful, the underwear is stunning.
I wore the bra today.
Instead of another torture device, this bra is heaven 💗
I don't even feel like I'm wearing a bra.
I didn't feel like I wanted to rip it off at the first opportunity.
I can't wait to receive my next on.
Thank you so much for making my life a lot more comfortable. 🌟🌟🌟🌟🌟

17. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

My gift to myself each month.

I really enjoy my gift to myself each month.
Pros: always something different
I never buy anything padded so suits me.
I have a lovely collection of lingerie that makes me feel beautiful.
You can Taylor the sizes when you email them if you have larger hips and a smaller chest like me!
Comes with tea and hair bands
Sometimes shells or fake flowers and stickers.
Prettily packaged.
Negs:
As with most ladies clothes some fit better than others.
Sometimes takes a week after the payment come out.
This month for the first month in a year of my subscription the payment wasn't taken till a few weeks after I expected it so I'm still waiting on its arrival.
But I'm super excited for it.

10. Februar 2026
Bewertet mit 1 von 5 Sternen

Do not subscribe.

I subscribed last year through an advert and honestly what a waste of money. It's very very cheap feeling lingerie - AliExpress quality. The cups are weird shapes and overall finishing of the products is poor.

If you sign up to a box with a discount code you're unable to cancel your subscription until you have paid full price. This wasn't shown at the point of subscription when purchasing through SHOP and is buried at the very end of their Ts&Cs

Go to M&S or another high street shop and get a decent quality set for the same price.

** I've been asked to edit my review by TrustPilot which I have done to ensure it stays up. Make sure you read the Ts&Cs if you choose to subscribe but I'd strongly advise you don't as you'll find nicer quality lingerie at any other highstreet shop.

30. November 2025
Bewertung ohne vorherige Einladung
Elia-Logo

Antwort von Elia

Hi Charlotte,

We're sorry to hear about your experience!


I just want to clear up some potential confusion around our cancellation policies. We state if you wish to cancel after subscribing through a sale, but if you wish to keep the items we require payment of the first box.

However we offer full cancellation rights, and full refund rights after the first order.

Subscription details are displayed both at the product page, and at the checkout, and our Cancellation policy is available in full detail through a single click from the point of checkout.

With this being said, we'd be happy to provide a partial refund or a full refund for a return for you, as we don't want anyone to have a negative experience with us.

Bewertet mit 1 von 5 Sternen

I was disappointed with both the…

I was disappointed with both the service and the product quality. The marketing feels extremely aggressive, and my first order never arrived. Although a replacement was sent, the original order arrived weeks later. I tried the product myself and found the material to be very synthetic, uncomfortable, and irritating to the skin. Sadly, the quality is far below what is advertised.

30. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I just love love love this company.

I just love love love this company.
I have been ordering for months, a couple of hick ups (nothing to do with quality, just received the same colour and style as before) but customer services are just amazing and sent me a replacement and I didn’t even have to send the other ones back. Customer service is always available and quick to reply, amazingly helpful. I love my gorgeous underwear and the little goodies they send with them. It’s my little treat every month. Only down side is that once I receive my order I am the too impatient to wait another month for my next gorgeous set haha. Well done! Keep up the good work!

16. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer service is 10/10…

Customer service is 10/10 and their gorgeous boxes are personalised and such amazing quality. Sizing is true to size and fits so beautifully. Ordered the 3 month box and was so happy with it I’ve redone the order! Highly recommend🩷✨

22. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Surprise box

I love the little box with the small surprises in it and I love the underwear that is so carefully chosen and well made. I didn’t want to take off the last bra that I received! Really looking forward to the next surprise box. customer services are also prompt and thoughtful, Love the brand . Xx

3. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Comfy and Flattering

I read reviews that seemed like sizing was going to run too small but the sizing was spot on for me. I’ve actually never had a bra fit so well as I’m petite but have a wide back due to weightlifting so the straps always fall down when the under bust fits. I was so pleasantly surprised when it fit spot on and felt like I wasn’t even wearing a bra.

I also love that it gives me a chance to try new colours and out my comfort zone a bit as I tend to stick to dark colours as I never thought a pastel would look nice but it did.

Beautifully packaged and glad I gave it a go

24. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love love love!

I’m on my 2nd box from Elia and I’ve loved each one! The sets are great quality, beautiful and come with lovely little gifts inside. Lucy was also really helpful and prompt in answering a query.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good quality and super cute

I've been getting a subscription box for close to a year now and I've got to say its been getting better and better. I definitely feel like the quality of the pieces have increased and I have so many favourites. I love the small details as well like the stickers or the little paper flowers in the box.

24. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve received a variety of beautiful…

I’ve received a variety of beautiful colours and absolutely love my sets. I’m building up a bridal lingerie collection for the year ahead, and Ellie’s Boutique has really boosted my confidence. Lingerie makes me feel good and my partner appreciates it too — a win-win! I did have some issues initially, but they were resolved quickly and fairly, and I’m now super satisfied with the outcome. Thank you for the excellent service and support.

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not subscribe

Do not subscribe. Underwear unsuitable poor quality. Returned to company at cost to self...£5!
Two weeks later despite sending tracking number postage no refund. Dozens of emails requesting update. Keep saying send tracking number!!
Can't unsubscribe until Return acknowledgement. Poor customer service

18. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I really cannot fault the team

I really cannot fault the team, they sorted me out with a sizing problem and communication is great. At last I have found beautiful lingerie in bold beautiful colours. I am enjoying my subscription

10. September 2025
Bewertung ohne vorherige Einladung

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