Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order n... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Spoke with a chap called Ibrahim (Abraham). Absolutely lovely chap. Explained to him what i wanted and wanted to achieve and i couldnt have got anyone more helpful or knowlegeable. He went thro... Mehr ansehen
Unternehmen hat geantwortet
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully an... Mehr ansehen
Unternehmen hat geantwortet
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Elegant Radiators was founded with the goal of offering niche-sized towel radiators and direct replacement towel radiators that cater to the specific needs of our customers. We take pride in our ability to supply these unique products directly from the world’s leading suppliers to both local small trades and end customers, ensuring quality and reliability at every step. Our competitive pricing sets us apart in the UK market, as we are committed to offering towel radiators that feature more bars compared to other retailers, enhancing both functionality and aesthetics in any bathroom setting. At our Coventry store, we stock over 10,000 towel radiators in a variety of finishes including chrome, white, black, and anthracite. Additionally, we offer a comprehensive range of valves, heating elements, and other spares and accessories to meet all your heating needs. At Elegant Radiators, customer satisfaction is at the heart of everything we do. We understand that our success is built on the trust and satisfaction of our customers, which is why we prioritize excellent service and quality products. Our marketing strategy heavily relies on word-of-mouth and network marketing, and we believe that happy customers are the best advocates for our brand. We are dedicated to maintaining high standards and continuously improving our offerings to meet the evolving needs of our customers. Thank you for considering Elegant Radiators – where quality meets reliability.
Kontaktinformationen
3 Crondal Road, CV7 9NH, Coventry, Vereinigtes Königreich
- 02477220780
- info@elegant-radiators.co.uk
- elegant-radiators.co.uk
4,6
Hervorragend
278 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very pleased with the radiator
Very pleased with the radiator. Good service and good product.
31. Januar 2025
Antwort von Elegant Radiators
Thank you for your feedback! We’re delighted to hear that you’re pleased with your radiator and happy with both our service and product quality. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
Antwort von Elegant Radiators
Thank you for your feedback! We’re glad to hear that you found the ordering process simple, our prices competitive, and the delivery swift. We appreciate your support and look forward to serving you again!
Best regards,
Elegant Radiators Team
Excellent all round service
Excellent, prompt and supportive communication before and after sale. Resolving simple questions with clarity.
28. Januar 2025
Antwort von Elegant Radiators
Thank you for your kind words! We’re delighted to hear that you found our communication prompt and supportive both before and after your purchase. Providing clear and helpful assistance is our priority. If you ever need anything else, we’re always here to help!
Best regards,
Elegant Radiators Team
Antwort von Elegant Radiators
Thank you for your feedback! We’re pleased to hear that you found the ordering process easy and that your product arrived promptly and met your expectations. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
It’s not your fault that DHL delivered…
It’s not your fault that DHL delivered your item 24 hours after advising me a date and time, yet I still received it by 3 working days. The item that I ordered was very, very well packaged.
7. Februar 2025
Antwort von Elegant Radiators
Thank you for your understanding and for sharing your experience! We’re glad to hear that, despite the delay from DHL, your order still arrived within three working days and was very well packaged. We always strive to ensure our products reach customers in perfect condition. If you ever need any assistance, feel free to reach out!
Best regards,
Elegant Radiators Team
Prompt delivery
Prompt delivery , knowledgeable sales person , very helpful and would definitely recommend.
11. Februar 2025
Antwort von Elegant Radiators
Thank you for your kind words! We’re delighted to hear that you had a great experience with our team and that our salesperson was helpful and knowledgeable. We truly appreciate your recommendation and look forward to serving you again in the future!
Best regards,
Elegant Radiators Team
So far so good
So far so good. Fast delivery. well packed. Waiting now for electrician to install.
10. Februar 2025
Antwort von Elegant Radiators
Thank you for your feedback! We’re glad to hear that your order arrived quickly and well-packed. We hope the installation goes smoothly, and if you need any assistance, feel free to reach out. Enjoy your new radiator!
Best regards,
Elegant Radiators Team
Antwort von Elegant Radiators
Thank you for your feedback! We’re happy to hear that you found our website easy to use and that your order arrived quickly. We appreciate your support and look forward to serving you again!
Best regards,
Elegant Radiators Team
I haven’t fitted the towel rail yet,but…
I haven’t fitted the towel rail yet,but the quick delivery was very good 👍🏻
10. Februar 2025
Antwort von Elegant Radiators
Thank you for your feedback! We’re glad to hear that you were happy with the quick delivery. We hope the installation goes smoothly, and if you need any assistance, feel free to reach out. Enjoy your new towel rail! 👍🏻
Best regards,
Elegant Radiators Team
Absolutely first class
Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order no problem and included some matching bleed caps. Top man top company delivered the next day after changing my order , well packaged and look good quality parts , Thank you
11. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Elegant Radiators
Thank you for your fantastic feedback! We’re so pleased to hear that Ibraham was able to assist you with your order change smoothly and that everything arrived quickly and well-packaged. Customer satisfaction is our top priority, and we’re glad we could provide exactly what you needed. We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Elegant Radiators Team
Very Good service
Good service from start to finish,delivered on time,very well packaged,
Needed a 900mm wide towel rad to cover previous rad fixings, and this is the only place I found who supplies them, the quality is very good for the price, also used their valves which look very nice.
23. Januar 2025
Antwort von Elegant Radiators
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience from start to finish and that your order arrived on time and well-packaged. It’s great to know that we could provide the exact size you needed and that you’re happy with the quality and our valves. We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Elegant Radiators Team
Their service was exceptional
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully and wrapped well. No damage as a result. Well done.
Changed my mind and decided I wanted a thermostatic element with digital timer. Replacement element came next day. RMA included so I could return the basic element.
The service here is outstanding. So efficient. So fast.
5. Februar 2025
Antwort von Elegant Radiators
Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with our service, from the swift delivery to the well-packaged radiator. It’s great to know that the replacement process for the thermostatic element was smooth and efficient for you. We always strive to provide the best service possible, and your kind words mean a lot to us. If you ever need anything else, we’re always happy to help!
Best regards,
Elegant Radiators Team
My order arrived on time
My order arrived on time, but the DHL who they used, ignored a sign in the window next to the front door, explaining where they could leave the parcels if no answer at our house, and the packages got wet….I complained to Elegant and had no response or apology
3. Februar 2025
Website very easy to manoeuvre
Website very easy to manoeuvre. Found what we wanted after being recommended by a professional.
Easy to order and delivery very quick.
4. Februar 2025
Antwort von Elegant Radiators
Thank you for your feedback! We’re glad to hear that you found our website easy to navigate and that you were able to find exactly what you needed. It’s great to know that a professional recommended us! We appreciate your support and are happy that the ordering process and delivery were smooth. If you ever need any assistance, we’re here to help!
Best regards,
Elegant Radiators Team
A great service from Elegant Radiators
A great service from Elegant Radiators, they have so many sizes of towel rail on offer, it was the only online company to offer the size I wanted.
Great looking product at a reasonable price 😉
3. Februar 2025
Antwort von Elegant Radiators
Thank you for your wonderful feedback! We’re delighted to hear that you found the exact size you needed with us and that you’re happy with both the product and the price. We take pride in offering a wide range of sizes to meet our customers’ needs. If you ever need anything else, we’re always here to help! 😉
Best regards,
Elegant Radiators Team
Antwort von Elegant Radiators
Thank you for your feedback! We’re glad to hear that you’re happy with the quality, finish, and weight of your purchase. We appreciate your support and hope you enjoy your radiator!
Best regards,
Elegant Radiators Team
Excellent service from beginning to…
Excellent service from beginning to end. I recommend Elegant Radiators highly.
31. Januar 2025
Antwort von Elegant Radiators
Thank you for your kind words! We’re thrilled to hear that you had an excellent experience from start to finish. Your recommendation means a lot to us! If you ever need anything else, we’re always happy to help.
Best regards,
Elegant Radiators Team
Good company with poor delivery partner.
Fast and efficient despatch.
However, your delivery company is very poor. Last time I had to drive 40 miles to collect. This time they delivered to a random house 100 metres from mine.
30. Januar 2025
Arrived on time and perfect
29. Januar 2025
Antwort von Elegant Radiators
Thank you for your feedback! We’re pleased to hear that your order arrived on time and in perfect condition. We appreciate your support and hope you enjoy your purchase!
Best regards,
Elegant Radiators Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.