Electricals Online Bewertungen 

939
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The unit arrived in good time & product seemed fine. However, the fan failed after 4 days use, I have now spent 2 weeks jumping through hoops & chasing to get a replacement & still do not have confirm... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektrogroßhändler

Vom Unternehmen geschrieben

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

939 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 47 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(939)

132 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Simple and speedy.

Informative website, simple ordering process and speedy delivery. Perfick!

6. Februar 2026
Bewertung ohne vorherige Einladung
Electricals Online-Logo

Antwort von Electricals Online

Thank you for your review, we greatly appreciate your feedback and are happy that you had a good experience with us!

Bewertet mit 5 von 5 Sternen

Superb service

Superb service, great prices and fast delivery
many thanks

26. Januar 2026
Electricals Online-Logo

Antwort von Electricals Online

Many thanks for your review, we greatly appreciate the positive feedback and are happy to hear that you had a superb experience with us.

Bewertet mit 5 von 5 Sternen

Radiator arrived as expected

Radiator arrived as expected. Well packaged and delivered on a pallet
Very helpful delivery man

13. Januar 2026
Bewertung ohne vorherige Einladung
Electricals Online-Logo

Antwort von Electricals Online

Many thanks for your review, we greatly appreciate the feedback and are pleased that you had such a positive experience with us.

Bewertet mit 1 von 5 Sternen

Ended up taking two weeks to send out…

Ended up taking two weeks to send out when it should have been within 48hrs

5. Januar 2026
Electricals Online-Logo

Antwort von Electricals Online

Apologies for the delay with your order, we are very sorry for the wait and any inconvenience caused by it. Please reach out to us again if there is anything else that we can do to help with the situation.

Bewertet mit 1 von 5 Sternen

Ordered item on 16/12/25 & paid just…

Ordered item on 16/12/25 & paid just under £10 delivery, it's now 10/01/26 & item still not received. No Comms, not happy!!

2. Januar 2026
Electricals Online-Logo

Antwort von Electricals Online

We are extremely sorry for the delay with your order, we are not sure what happened with the courier but unfortunately as explained via email an issue occurred and Ansell Lighting (the manufacturer who sent the item on our behalf) rectified this and the item should now have been delivered.

If the item is still not delivered or if there is anything else that we can do to help you please reach out once more and we will be happy to help. Again we are very sorry for this issue and any inconvenience caused.


Many thanks,
Team EO

Bewertet mit 5 von 5 Sternen

Good prices And prompt despatch

Good prices - prompt despatch - few delivery issues caused by christmas, and I suspect temporary drivers.

Overall a great experience the customer service is via email but was always responded to promptly.

Will use them again.

8. Dezember 2025
Bewertung ohne vorherige Einladung
Electricals Online-Logo

Antwort von Electricals Online

Thank you for taking the time out of your day to leave this review, we are pleased that you had a great experience with us and we hope to hear from you again in future.

Thank you,
Sam - Team EO

Bewertet mit 5 von 5 Sternen

Great as normal

Great as normal, thanks

25. November 2025
Electricals Online-Logo

Antwort von Electricals Online

Many thanks for the kind review, we're glad you've had a good experience with us and hope to hear from you again in future.

Bewertet mit 5 von 5 Sternen

Good experience

No fuss, straightforward, arrived quickly, best prices I could find on the internet and was exactly what I was expecting. Good job

24. November 2025
Electricals Online-Logo

Antwort von Electricals Online

Many thanks for the positive review, we appreciate your feedback and hope to see you again soon.

Bewertet mit 5 von 5 Sternen

Very quick delivery

Very quick delivery. Fitted this PIV a few weeks ago. Has definitely made a difference. Levels of humidity dropped greatly

27. Oktober 2025
Electricals Online-Logo

Antwort von Electricals Online

Many thanks for the kind review👏

Bewertet mit 1 von 5 Sternen

First time customer disappointment

First time customer, item I wanted was listed as in stock and available for next day delivery. Received an email late on the day of delivery saying it's not in stock, there's none coming or on order and they 'aren't able' to order anymore - not believable. Ended up getting a refund, what a waste of time. You should never list products you don't have in stock or at least on its way from a supplier. Website was either very of date, which is unforgivable, or they deliberately list these things to try and get you to change your order order to an overpriced alternative while they have your money, or just to generate more traffic, both of which are despicable. Safe to say I won't be using them again.

3. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Not the best transaction experience.

Not the best transaction experience.
Order 2 led security lights which were in stock according to the website. Paid £9.95 for 2 to3 day delivery. Received an email from them saying the order was being shipped with tracking details etc.
After 5 days didn’t receive any order, so had to send a n email asking for an answer as to where my order was. Received an email saying had been a problem with warehouse and I should received order on Monday (after the weekend). Yes it turned up on Monday but there was only 1 security light in the box and the delivery note had been changed to show this. Sent another email explaining the problem but got NO REPLY BACK. Checked back on their website and funnily enough I couldn’t find any trace of the security light i had ordered???? Well the next day a parcel turned up from them with another security light inside but it was different to what I ordered luckily it didn’t matter this time as 1 of the lights I ordered was replacing an existing broken one and the other was going in a different place so it was ok that they were different.
To be fair everything worked out in the end, all be it taking nearly 2 weeks to resolve, but a little sceptical if I will use them again.

10. Oktober 2025
Bewertung ohne vorherige Einladung
Electricals Online-Logo

Antwort von Electricals Online

Hello,

Thank you for your review. I'm sorry to hear about the issue with your delivery.

I did not deal with the situation myself, so I at present I do not know why there was a delay or why the incorrect item was sent, but I will look into this now. As for the missed email, it seems that my colleague who was dealing with your query did in fact miss your follow up email, I understand this is very frustrating and I sincerely apologise on their behalf.

If I can help you in any way at all to rectify this situation, please let me know and send an email to hello@ and put it for the attention of Sam. I hope this helps, and once again I apologise for the poor service.


Best regards,
Sam - Team EO

Bewertet mit 5 von 5 Sternen

Fast and efficient

Fast delivery and kept informed by email. Competitively priced. Good, quick service.

1. Oktober 2025
Bewertung ohne vorherige Einladung
Electricals Online-Logo

Antwort von Electricals Online

Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.

Bewertet mit 5 von 5 Sternen

Exactly what I wanted

Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.

9. Oktober 2025
Bewertung ohne vorherige Einladung
Electricals Online-Logo

Antwort von Electricals Online

Great to hear. Thank you for the positive review, I hope the item works well for you!

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