Purchase EUR5 credit and charge my Apply pay bank card EUR6.25…
I purchased a EUR5 credit and the company debited Apply pay bank card EUR6.25 (69.84kr). On my eFon app there was EUR5 credit available. I live in Sweden and the price list for Sweden lineland is 0.01kr. However, when I purchased the credit and made a 4 mintues phone call to a medical centre in Sweden, my Efon balance was decreased från 69.84kr to 54.47kr, it costed 3.84kr per minute which was double so expensive than all the local mobile phone operators!
I have emailed this company on 8 Oct but the company got only EUR0.06 was deducted from my account. I got no reply to my question, how came 15.37kr (EUR1.4)missing?
I emailed this company again on 8 Oct but no reply. Today I email this company together with the official recipe fron the bank and apply for a refund for the hidden charge. EFon is a scam! Incorrected price list, unresponsive to customers and hidden charge.








