Avoid Edison Insurance at all costs
My experience with Edison Insurance Co was an absolute nightmare. They sent a drone over my property (without permission) and claimed I had 10 broken roof tiles—threatening to cancel my policy unless I fixed them. I went above and beyond, repairing 14 tiles, submitted before-and-after photos, and even provided a roofer's invoice. Despite all that, Edison still insisted I failed to show “proof” and outrageously demanded drone footage…as if every homeowner owns a drone?
I sold my home and moved over 1,000 miles away a year later and requested my policy cancellation. I submitted a deed transfer and bill of sale to request my prorated refund. Edison refused to honor it until I filled out their mysterious internal form—something they never mentioned until I pressed them for answers.
Their entire operation feels designed to avoid paying out and keep customers trapped in red tape. If you're looking for transparency, fairness, or basic customer service, look elsewhere. I would never recommend Edison Insurance to anyone. Check reviews for yourself and notice Numerous complaints about policy cancellations and poor communication