Firstly, let me say that the telephony service that they deliver is absolutely excellent and very good value for money. The speed on the EE based service is excellent. I needed to contact them to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service, really helpful on email and phone and so good to know that nature is being helped by everyone using EcoTalk. As a Green Party member these initiates will help keep our future Green... Mehr ansehen
Unternehmen hat geantwortet
EcoTalk is just as good network reception as the last one I was on, maybe better. Value and aftercare/service is far better too, if I want to talk to an agent I don’t have to wait to speak to them I’m... Mehr ansehen
Unternehmen hat geantwortet
So easy to swap.. really easy straightforward package to choose, very clear instructions to keep my number and all done in a day… the signal is much better than my last provider too. I’m loving the e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Kontaktinformationen
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Vereinigtes Königreich
- 0333 800 5500
- home@ecotalk.co.uk
- ecotalk.co.uk
4,7
Hervorragend
1296 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Easy to switch, improved service
Easy to switch, SIM arrived quickly, instructions were clear, reception where I live is now a lot better
27. Juli 2026
Antwort von Ecotalk
Hi Thomas, thank you for your review!
We’re so pleased the switch was straightforward and you’re now enjoying better reception at home. Welcome to Ecotalk!💚
Outstanding service
Phoned up, didn't have to wait long at all and could not have been more helpful with my problem - which I had caused! Also gave more help and advise about other things as well.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Carol, thank you for taking the time to leave such a wonderful review!
We’re delighted to hear that our team was able to help quickly and get everything sorted for you.
It’s lovely to know you felt well looked after, and we’ll be sure to pass your kind words on to the team. Thanks for choosing Ecotalk!💚
A1 Customer Service
Smooth transition and very helpful and friendly person helped me re-set my phone when I had problems. Much better signal than I had before too.
25. Juli 2026
Antwort von Ecotalk
Hi there, thank you for your review!
It’s wonderful to hear that you’ve had such a positive experience with the Ecotalk team and that we could help get you back up and running. Welcome to Ecotalk!💚
Efficient
Efficient, speedy delivery of SIM card, and a beautifully simple unmessy account website.
23. Juli 2026
Antwort von Ecotalk
Hi Matthew, thank you for your 5* review!
It’s great to hear you’ve had such a positive experience with Ecotalk and that everything has been easy to manage. Welcome to Ecotalk!💚
The reception is good
The reception is good. They were very helpful when I called customer services.
24. Juli 2026
Antwort von Ecotalk
Hi Clive, thank you for your kind review!
We’re really pleased to hear that you’re happy with the reception and that our Customer Services team were able to help when you got in touch.
Thanks for choosing Ecotalk!💚
I recently moved to Ecotalk from a…
I recently moved to Ecotalk from a different provider.
PROS
- an easy transfer process with speedy Sim card delivery
- the 5G speeds were very impressive
- ethical company
CONS
- I ended up paying more for less data so unfortunately this isn't really an economical option which is a shame but not surprising for 'ethical' alternatives
- there is no data rollover
- my data consumption is not that much but within a few days about 600mb were used out of 3GB which means I would be on track to running out of data. Not sure if there is a link between fast data speeds and more data consumption. I found myself having to disable mobile data intentionally which I've never done before.
- sometimes there would be either no signal or it would say E for Edge (which I believe is super duper slow 2G data), in places where normally I would get data
VERDICT
A company with noble intentions but not the best bargain you can find and if you are switching from other companies you may find you are paying more for less.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Sobaan, thank you for taking the time to leave such a detailed review. We’re pleased to hear that you found the switch to Ecotalk easy, that your SIM arrived quickly, and that you’ve been impressed with the 5G speeds.
We’re really sorry to hear that the experience hasn’t felt as good value for money as your previous provider. Unfortunately, we’re currently unable to match the prices of some other providers. We understand that we may not be the cheapest option out there, but at Ecotalk, 100% of our profits go towards protecting and giving back to nature.
We also appreciate your feedback around data rollover, data usage and the occasions where you’ve experienced an E/2G connection. Mobile signal and speeds can vary depending on location and network coverage, but we’d be happy to look into your particular experience and see whether there’s anything we can help with.
Thanks again for giving Ecotalk a try and for your honest feedback!💚
Antwort von Ecotalk
Hi Peter, thank you for your review!
We’re really pleased to hear everything went smoothly with your switch. Welcome to Ecotalk!💚
I've been with EcoTalk for about 6…
I've been with EcoTalk for about 6 months now and it's absolutely no different from my previous provider in terms of service. Very happy I made the switch.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Andrew, thank you for your 5* review!
It’s great to hear that after six months with Ecotalk, everything has been working just as you’d hoped.
We’re really pleased you made the switch and are happy to have you with us! Thanks for choosing Ecotalk!💚
I am a techno phobe
I am a techno phobe. Quite high on the spectrum. With a little assistance and support from the lovely team, I made the change. I have never looked back. Excellent service and easy to join. I really reccomend joining.
23. Juli 2026
Antwort von Ecotalk
Hi there, thank you for taking the time to share your feedback!
We’re delighted to hear that our team was able to make the switch feel straightforward and reassuring for you.
Making a change can feel daunting, so it’s wonderful to know you felt supported along the way. We’re happy to have you with us and truly appreciate your recommendation. Welcome to Ecotalk!💚
Excellent! Better than EE!
Excellent! Hassle free! Better than EE! Switched from ee to eco talk who use the same lines but charge less and their profits go towards rewilding britain and i have not had a single problem with them, a breath a fresh air after all the problems i had with ee.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Hannah, thank you so much for your 5* review!
We're pleased to hear that switching to Ecotalk has been such a positive experience for you.
We love knowing that you’re not only getting great value and reliable service, but also feel good about where your money goes. Welcome to Ecotalk!💚
I love the commitment to nature and…
I love the commitment to nature and sustainability. The switch was so easy, took a couple of days to port my number across, coverage is better where I live and logging in to the website to see my account details is much simpler than it ever was with my old provider. I had some questions before making the switch and they were answered by a lovely human within a couple of hours. Really happy that I made the switch.
22. Juli 2026
Antwort von Ecotalk
Hi there, thank you for such a thoughtful review!
We’re pleased that our approach to sustainability and keeping customer support human resonated with you. Knowing you had all the information you needed before making the switch and that everything has been working well since means a lot to us. Welcome to Ecotalk!💚
They are the best network
They are the best network I've ever been on. The most approachable too. Human customer service (rare these days) at first attempt!! They are a really friendly team. A breath of fresh air in these days of technological drudge and despair.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Ana, thank you for such a wonderful review!
We believe good customer service should feel personal, friendly and human, so it’s fantastic to know that came across in your experience. Welcome to Ecotalk!💚
Instuctions were clear and it all went…
Instuctions were clear and it all went smoothly
It was good to know i could speak to someone if I had a problem
26. Juli 2026
Antwort von Ecotalk
Hi Marguerite, thank you for your review!
We’re really pleased to hear you felt supported throughout the process. Welcome to Ecotalk!💚
Antwort von Ecotalk
Hi Rich, thank you for your kind review!
We’re so pleased you had a positive experience with our team.
Welcome to Ecotalk!💚
Hassle free change
Easy change over from my old network, no problem switching sim & keeping my phone number. Much better coverage since switching to eco talk
22. Juli 2026
Antwort von Ecotalk
Hi there, thank you for your 5* review!
It’s great to hear that everything went smoothly when you joined Ecotalk. Thanks for choosing us!💚
Very easy and quick
28. Juli 2026
Antwort von Ecotalk
Hi Rob, thank you for your 5* review!
We're pleased to hear that you found switching to us easy and straightforward. Welcome to Ecotalk!💚
Human to Human
The communication style felt uncomplicated and also natural by which I mean the letter with the SIM card was easy to understand and was empowering.
28. Juli 2026
Antwort von Ecotalk
Hi Ro,
Thank you for your thoughtful review! We’re really pleased to hear that you found our communication clear, natural and easy to understand. Making the switch as simple and straightforward as possible is important to us, so it’s great to know that came across in the information included with your SIM.
Welcome to Ecotalk!💚
Great verbal communication
Great verbal communication, clear, helpful and efficient.Best of all friendly personable manner 👏
28. Juli 2026
Antwort von Ecotalk
Hi Jan, thank you for your kind review!
We’re pleased to hear that you found our communication clear, helpful and efficient, and that our friendly approach made a positive impression. I'll be sure pass your positive feedback onto the team!
Welcome to Ecotalk!💚
A slight technical issue when setting…
A slight technical issue when setting up my SIM, but that was sorted out quickly by the customer service. Everything has been great so far, very happy with my package. I like the fact you are not tied into a contract, and profits go into re-wilding projects.
27. Juli 2026
Antwort von Ecotalk
Hi Jody, thank you for your review!
We're sorry to hear that you experienced a technical issue while getting set up, but we're glad that the team managed to get that sorted quickly for you. Welcome to Ecotalk!💚
Easy transfer, fixed price, ethical committment.
Contacted Ecotalk Monday morning. Call answered very quickly. Questions answered clearly. Completed a simple online form, SIM arrived the next day and number transferred by lunchtime Wednesday. A fixed £12 for 10GB, triple data for the first 3 months, all profits to environmental projects. Positive decision made easy by excellent customer service.
27. Juli 2026
Antwort von Ecotalk
Hi Miss Redwood, thank you for taking the time to share your experience! It’s great to hear everything went so smoothly, and that our team were able to answer your questions and get you up and running quickly. Welcome to Ecotalk!💚
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