we have just bought a car from here and the customer service from everyone who works here is amazing , test drive route is brilliant too we test drove 2 cars in which we ended up buying one ! process... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tom has been absolutely amazing from start to finish, this is our 3rd purchase with Eclipse cars and honestly cannot think of 1 fault. Service has been professional, full of knowledge and helpful.... Mehr ansehen
I paid full price for a car without finance and was told i would get fuel put in the car when I came back to collect as it was on empty. A week later i collected the car still empty and i had to buy... Mehr ansehen
Danny and everyone at Eclipse car sales are amazing helpful with every part of buying a vehicle. I am fussy and like old fashioned values and these guys have it without the pushy sales tactics would... Mehr ansehen
4,5
Hervorragend
238 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 45 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great experience from start to finish
Great experience from start to finish. Excellent service. Would highly recommend.
22. Februar 2025
Bewertung ohne vorherige Einladung
AVOID!
What started as an impressive sale moved very quickly to a nightmare! Few issues on our car- waited 2 weeks to book it into ‘their garage’ given a mess of a courtesy car with x2 bald tyres, one got a flat down the road from the garage- Ryan told me I must have driven over something- nothing to do with the bald Tyres obviously! Then have chased constantly to get our extended warranty payment back (no way I want anything more to do with this garage) hopefully it comes back soon! My advice avoid like the plague.
13. Februar 2025
Bewertung ohne vorherige Einladung
Overall it was great experience dealing…
Overall it was great experience dealing with this company. I spoke with Paul from beginning upto collection of my car. Excellent service provided by Paul and his team. I would definitely recommend others.
7. Februar 2025
Bewertung ohne vorherige Einladung
Terrible Garage Don’t buy a car from here
They sold my young son a Mercedes C230
Sold us the “ it goes through our amazing workshop everything is tried and tested ..l
Just after 3 months the Supercharger broke ..this made the car a right off
The reputable garage that found the faults on the car said , as car dealers they would have known this was going to fail
Horrible arrogance now we are trying to return the car - no empathy or sympathy
We wished we had read the review about this awful garage before we bought
Don’t trust a word they say
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Eclipsecarsales
Here's what really happened.
We sold your Son a 20 year old part exchange to clear Mercedes with a brand new independant MOT.
He drove the car and managed 4000 miles before having a problem with the supercharger. Your reputable garage in Farnham suggested a new supercharger for £1560 plus VAT.
Having spoken to 3 staff at Eclipse who have all reached out to help, you agreed to drive the "write off" Mercedes to our dealership and leave it with us.
Our Skilled Mechanics diagnosed that a pipe leading to the supercharger was split causing it not to work and we bought this item from Mercedes for £8.49 which allowed the supercharger to perform as it should.
We test drove the car which was fine and arranged with you to collect the vehicle and you drove it home.
You have left a 1 star review because you are unhappy with every element of the service you have received from us which to be honest we find astonishing.
A great buying experience
Superb service from first contact to handover. Ryan was helpful and accomodating throughout the process allowing me to have a leisurely and relaxed test drive with no pressure then a sensible negotiation on what is clearly a superb car. Prior to collection all observed niggles were sorted and the car serviced to my specifications, mot’ed and valeted. A great company with a superb attitude and ethos to selling cars which I wouldn’t hesitate to recommend to others. Thank you Ryan and all at Eclipse
17. Januar 2025
Bewertung ohne vorherige Einladung
Excellent service
Excellent service from start to finish. Mark was amazing, very friendly and extremely helpful with the car I was interested in. He was determined to make everything about the car perfect before the hand-over. Everyone in the office was extremely friendly. Can’t recommend enough! Thanks a lot!
18. Januar 2025
Bewertung ohne vorherige Einladung
Very easy company to deal with
Very easy company to deal with, friendly staff and always quick to respond to any query or question
28. Dezember 2024
Bewertung ohne vorherige Einladung
Great Experience buying a car from Eclipse Cars
It was straightforward and easy buying our car from EclipseCars. Our sales guy Ryan was friendly but not pushy and answered questions after the easily arranged test drive. Car was immaculate when I picked it up with a new MOT - thanks to all the team behind the scene at Eclipse Cars too!
12. Dezember 2024
Bewertung ohne vorherige Einladung
Returning customer for a quality car…
Second time we have bought a used car from eclipse. Great service and straight forward to deal with. A trusted dealership I wouldn’t hesitate to recommend.
11. November 2024
Bewertung ohne vorherige Einladung
Dealt with Paul
Dealt with Paul. Travelled from north wales to do the deal. Really professional and friendly with no pressure to purchase the Mercedes and extremely happy with the purchase and the staff. Would definitely recommend.
8. Dezember 2024
Bewertung ohne vorherige Einladung
Friendly and honest.
Recently purchased a car from Eclipse.
Dealt with Paul who was very knowledgeable and friendly.
Had no pressure from anyone there to purchase a car.
Test drives arranged at my convenience. Was a nice relaxed atmosphere to view cars.
Would recommend.
10. Dezember 2024
Bewertung ohne vorherige Einladung
Great service
Paul was fantastic, great service and would recommend to anyone. I’m very happy with my new car!
29. November 2024
Bewertung ohne vorherige Einladung
Audi a3
Audi a3
I came all the way from Bromley in kent to view and buy the car for my son. I spoke to mark on the phone who answered all my questions that I needed answers to. When I got to Eclipse the car was sitting there washed and valeted. After a walk round the car mark asked if I would like to test drive the car. The car drove amazing and looked superb. We sat down and and agreed on the price and I had a lovely drive home. A massive thanks to mark lovely guy who went above and beyond to make me happy 5 ⭐️ from me thanks
28. November 2024
Bewertung ohne vorherige Einladung
Faultless
Brilliant service, very friendly team.
Had the car just over a week and we are delighted with it, exactly as advertised we'll worth the journey to get it.
23. November 2024
Bewertung ohne vorherige Einladung
Great!
Great from start to finish, very helpful and very happy with car. Thank you
17. November 2024
Bewertung ohne vorherige Einladung
Eclipse car sales
I bought a car from Eclipse in Colden Common and found them to be very helpful, friendly and going over and above in making us welcome. We were given lots of information regarding warranties and have a 3 month warranty on the car within the price of the car that I
bought. Would I buy another car from Eclipse. YES
8. November 2024
Bewertung ohne vorherige Einladung
Excellent sales team
Excellent sales team, couldn’t be happier with my new car!
15. November 2024
Bewertung ohne vorherige Einladung
Great service
Great service, would definitely recommend.
Mr and Mrs Bailey
1. November 2024
Bewertung ohne vorherige Einladung
Eclipse car sales 👍
Friendly and professional staff very helpful and great after sale service 5 stars
8. November 2024
Bewertung ohne vorherige Einladung
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