I was really pleased with the customer service experience and of course, the bike! It arrived on time, packed very well and in pristine condition. It looks new. Just as described in the advertisemen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought a giant ebike from here , bike was fine until in a higher gear when it started slipping obviously dissapointed as id just bought it .......BUT AND A BIG BUT CUSTOMER SERVICE WAS ABSOLUTELY 10/1... Mehr ansehen
Sent in photos hoping for a quote, got an email saying someone would be back within 24hrs. However nothing after a few days so emailed again and no response. Disappointed
Unternehmen hat geantwortet
I bought a giant explore e1 bike was as described in pristine condition,once purchased it was delivered within three working days, first class service. Definitely would use e bike buyer again.
Unternehmensdetails
Vom Unternehmen geschrieben
eBikeBuyer.com offers a wide range of quality used electric bikes for sale with a 90 day warranty. We can also buy your existing electric bike for cash.
Kontaktinformationen
Vereinigtes Königreich
- 0800 689 0372
- info@ebikebuyer.com
- ebikebuyer.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service, cheers!
I was pretty dubious of using but positive reviews a bit of research and TRC advertising swayed me as I needed a quick sale and didn't want any hassle/ have time to deal with time wasters etc.
I got a fair offer, accepted and the bike was collected and paid for within a few days.
Thanks for an easy transaction, highly recommended if you need a quick sale or want the added security of not having to meet potential buyers/ exchange adress etc.
Excellent company and customer service…
Excellent company and customer service received my e-bike on time fast delivery. Excellent bike highly recommend.
Excellent product delivered promptly…
Excellent product delivered promptly for an attractive price. Bike delivered was exactly as described.
Absolute rubbish
Absolute rubbish, can only sell certain brands of bikes on there

Antwort von eBikeBuyer.com
Fantastic professional company
I Cant recommend this company enough. I was dubious about private selling my ebike so trusted this company. They sent everything I needed to package up the bike. Great communication. Bike sold earlier than the 45 days and money received. Great instructions on how to package. Great courier service they used. Also quoted a very reasonable price for my bike considering they covered packaging and shipping costs and I didn't have the hassle of arranging a buyer.
Fair and Honest!
I decided to go with ebikebuyer.com after reading the many positive reviews, and I’m really glad I did. I wanted to avoid the hassle of negotiating and going back and forth with private buyers, so their service was a perfect fit.
I submitted my bike details and received a valuation that I felt was very fair. Once I confirmed I wanted to proceed, the packaging arrived the very next day, and the collection of the bike was swift and efficient. After inspecting the bike, they informed me of a couple of minor repairs that slightly adjusted the final valuation. This was handled transparently and reasonably, and I was happy to proceed.
My bike was listed on their site and sold within a week. Although there was a delay in the funds being transferred, the company took all the right steps to resolve the issue which was out of their control and even offered a £50 goodwill gesture for the inconvenience.
Tim, who handled my communication throughout, was polite, professional, and helpful every step of the way. I wouldn’t hesitate to recommend ebikebuyer.com to anyone looking for a fair, honest, and straightforward selling experience,
Haibike e mountain bike
The Haibike e mountain bike I bought from eBikeBuyer is excellent. Fast, efficient service and fully met my expectations.
The place to go for used e-bikes
Sold my bike to ebikebuyer, was offered a reasonable price and they managed to sell it quickly and send me the agreed value. Great communication throughout the process and would highly recommend
Good experience so far
So far my experience with this company has been good . My bike was delivered fast and as described. I rang them a few times for advice and they were very helpful .
Was wary but good experience.
I really didn't get on with an eMTB I bought and struggled with timewasters on FB etc. Was pretty wary about sending in with no real assurance that I would get my money but checked various things out and felt confident enough to post (FedEx tracked which they sorted). Got initial payment quickly which gave a bit more confidence. Waited a while for the bike to sell and for final balance but it came swiftly once the bike sold. Still had some worry right up to that point but had no reason for it in the end. I checked trustpilot and forums which reassured me so hope my review can reassure someone else.
As for value -- you don't get what you do going private but it's pretty straightforward and I don't think the price I was paid was insulting.
Brilliant company
Brilliant company. I looked for an ebike on eBay and market place for a couple of weeks, I came across ebikebuyer.com and found a bike priced well under any other site , I must admit I was a bit dubious about buying without seeing the bike in person and all the scams going about, but did my research on the company (trust pilot etc ) and went ahead with the purchase.
I received the bike next working day as promised and couldn’t be happier with the service, and the bike was packed well and was just as described, I will definitely recommend ebike buyer to anyone looking to purchase an ebike .Thanks Tim 👍
Review for Specialized Turbo Vado 3.0
Review for Specialized Turbo Vado 3.0. I waited a month before writing this review just to make sure there were no issues with the bike. It was advertised as pristine and with next day delivery. It turned up when promised and when I took it out of the box it was as if it had just come directly from Specialized, it was absolutely immaculate. I ran a battery check and it's also at 100% health. My daughter has been using it everyday to get to school and back and loves it. I cannot recommend eBikeBuyer highly enough!
A very professional Operation
I was selling. If you can wait a short while for your final balance whilst they sell your bike, ebikebuyer is perfect. They gave me a very fair price and made very little on it themselves.
The bike was beautifully presented on their website.
They answer the phone when you call them. The packaging system worked well. I really could not fault them.
If you are buying, I can vouch that their descriptions are careful, honest and accurate.
Thoroughly recommended.
Definitely recommend if you're selling an ebike
Tim at eBikeBuyer was absolutely brilliant. I had endless problems with my deceased relative's almost new electric bike as I didn't have a clue where to start, and I lost count of the number of times I phoned for advice on how to deal with them, he was always extremely helpful and never got annoyed with my questions. The transaction ended up taking several weeks and we accepted a lower price, but neither of those things was the fault of eBikeBuyer. I can't praise them enough on how they dealt with buying the ebike from us
Great ebike seller
Received my ebike 3 working days after ordering. Had constant updates from the delivery company. Had a small issue with something being loose but customer support were helfpul and reimbursed me for the issues quickly.
All good so far
So I found the bike I wanted at my local bike shop for £2495. 10 minutes on google found the same at £1995 online. I then stumbled across ebikebuyer.com who had the same model at £1499, in as new condition with just 3 miles on the clock. I was initially sceptical about dealing with an organisation with a PO box address and 0800 number but thought for the price saving it was worth a punt if I used a credit card to give me some protection. I need not have worried. The bike turned up inside 2 working days, condition exactly as described and very well packed. Everything works perfectly, the bike is unmarked and effectively new. Remains to be seen how well the warranty process works should I have any issues but to date the experience has been entirely positive and the bike was an absolute bargain.
Fantastic service
Fantastic service. Bought the bike and it was delivered the next day. Good communication throughout. The bike was well package and in very good condition. very please with my purchase.
Great value eMTB
Great value eMTB.
All completed via the Internet without issue and arrived well packaged and exactly as described.
I haven't tested the warranty so can't comment on that. But the rest of the service has been straightforward and hassle free.
I would recommend ebikebuyer.com if your after a great price bike.
Bike absolutely as described in…
Bike absolutely as described in excellent condition at a very good price.
Highly recommended company
eBikebuyer …
I have just bought a bike from eBikebuyer. I have found the service I got was very good.
Tim who I corosponded with on the phone was very polite and helpful. I would definitely recommend this company. They do what they say they will do +£100 reduced for buying in January

Antwort von eBikeBuyer.com
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







