Been going out of my mind with worry over debt the relief is indescribable, I can sleep at night again. All staff polite friendly helpful not one bit judgemental wich, had stopped me reaching out earl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
10 out of 10 Mikeal Dhalapah Honestly the most implicated, professional and prompt agent ever. Showing compassion and care, helping people in need, great company and staff. Truly much appreciated!
Dilesh was absolutely fantastic. I had an account query which was handled efficiently and warmly, and Dilesh took the time to outline next steps in full. My overall experience has been exemplary and t... Mehr ansehen
After worrying about being on an IVA, this company has been fantastic from start to finish. Every person I have spoken to about various things throughout the 5 years has been clear, precise and inform... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Kontaktinformationen
Vereinigtes Königreich
- ebenegate.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Really helpful and great support.
I had a call from Ebenegate regarding a missed payment I knew nothing about. It turned out this was because of a system error and Charlie, who had phoned me, explained this and what the next steps were clearly. He gave me lots of options to suit my needs and was very empathetic with whether it would affect any of my other bills etc. Although an IVA isn't for everyone, to me it has been a lifesaver and I have been treated with nothing but kindness and compassion by the staff at Ebenegate. Charlie was especially kind and even after I said I should be fine to carry on paying etc, he said if I struggle at all in the next few weeks then I can call them and they'll look through my payments.

Antwort von Ebenegate
Trevor who I last dealt with was…
Trevor who I last dealt with was professional and overall brilliant

Antwort von Ebenegate
Ishitah was very helpful and patient as…
Ishitah was very helpful and patient as couldn’t log in

Antwort von Ebenegate
She was very polite and explained…
She was very polite and explained things to me

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Your experience very good
Your experience very good

Antwort von Ebenegate
Ruth sefali is very helpful she handled…
Ruth sefali is very helpful she handled my problem like her own and she solved my issue within minutes good to communicate with her even ebengate every staff is very nice they’re available for help anytime thank you ebengate and Ruth Sefali..

Antwort von Ebenegate
Ruth was very helpful and calm on the…
Ruth was very helpful and calm on the phone. Sorted out my worry working 15 mins

Antwort von Ebenegate
Harshikha Boodhun was the person I…
Harshikha Boodhun was the person I spoke to answered my question and acted straight away and ensured me I had nothing to worry about..

Antwort von Ebenegate
Great customer service really polite…
Great customer service really polite and made us feel at ease

Antwort von Ebenegate
Quirey
Your staff member mandanee was really helpful. She helped with a solution promptly.

Antwort von Ebenegate

Antwort von Ebenegate
Fantastic heather and the team always…
Fantastic heather and the team always accomadate

Antwort von Ebenegate
Very helpful in all questions ask and…
Very helpful in all questions ask and ask very pleasant telephone manner

Antwort von Ebenegate
The lady Keertisha Seersm is very nice…
The lady Keertisha Seersm is very nice person and really helpful with my request thank you

Antwort von Ebenegate
I was about to give up trying to get a…
I was about to give up trying to get a copy of my final report, i called Ebenegate to find out what else i could do, but, when i called i spoke to a gentleman called Sheik, he took all my info again, and said he would give it to an IP, he then told me, it could take a few days before they manage to locate my file, i will be honest, i thought, yeah here we go again, as i had been told all this before, BUT Sheik called me back AND sent me an email with my final report attached, for 2 weeks i have been trying to get this sorted, and with in a 5min call to Sheik, he managed to get it all sorted. I am so grateful to him for what he did for me today, i have to give HIM 5 stars for keeping his word and getting it sorted for me, others at Ebenegate can learn from this man, he is a superstar. Thank you Sheik for helping me and doing your job where others had failed.

Antwort von Ebenegate
great service
Jayshree Ramkhelawon was very helpful and understanding. Thank you.

Antwort von Ebenegate
Great Customer Service
My dealings with this company have always been A+ class service and given the stressful nature scenario in which the business operates, its honestly such a weight off knowing that whenever I need to call, im going to get friendly, and efficient service. Spoke to Charlene today regarding payment and wanting to switch to a different method. She gave me perfect service and everything I needed during the call. Would recommend this company to anyone in need of this service.

Antwort von Ebenegate
Extremely helpful
Vidhee Boyjoo was really helpful with sorting out my problem and calming my nerves. Thanks Vidhee

Antwort von Ebenegate
Ishitah Jeebun was so helpful and prompt.
Ishitah Jeebun was so helpful and realised I was under pressure, she delt with the phone call with curtsey and kindness.

Antwort von Ebenegate
I spoke to Keertisha Seeram this…
I spoke to Keertisha Seeram this morning and she really helped me with all my queries. She’s very accommodating and helpful

Antwort von Ebenegate
So funktioniert Trustpilot
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