Eazycolours Bewertungen 

It would appear you only get a great service from this company if nothing goes wrong or you don't have to make a complaint as this is where the whole thing falls apart.
The worst customer service i have ever experienced not only is Maria (The owner) very rude whenever you message politely with a question or requesting an update on your order she also cancels your order if you dare to point out that she is being rude. I have honestly never received such awful customer service and by looking at the other reviews I'm by no means the first person to experience this. Unfortunately for Maria i have all the rude messages she has ever sent me and will most definatly be kept for future reference. My advice stay well clear.

I love shopping at Eazycolours - price, quality and excellent customer service - the best.

Omg I can't prise this company enough what fantastic colours my first time using the red and green Christmas colours I'm so happy, I will upload pictures as soon as I can thank you xx

Always amazing service 😊 fast shipping even when they are super busy. Products always perfect

I’ve had several products from Eazycolours including moulds, bath bomb dyes, SLSA etc. Every one has been of fantastic quality & I’ve just placed yet another order.

Maria at Eazycolours is absolutely fabulous, very quick to answer any queries & recently went above and beyond trying to trace a missing order for me ( the courier company lost it, finally found it & sent back to Eazycolours rather than me 🤦🏽‍♀️) and she got the items re-sent to me on speedy delivery. It wasn’t an order for thousands - just a few pounds - and that just shows the fantastic level of customer care no matter how little or much you spend. Maria kept in touch with me over the period of a week or more, trying to sort this out for me.

Aside from the courier company going slightly potty recently, items always arrive promptly and well/safely packaged.

So, excellent products, excellent customer service, yes I would recommend.

Maria was very helpful with my questions, and ordering was vert easy.

lovely products, its just the orders I received 2 wrong items in 2 separate orders in the past but this order was ok at last

Eazycolours is such an amazing company. Not only are their products the best! Their customer service is also absolutely brilliant. Maria went above and beyond for me. Couldn’t recommmend enough. Thank you so much for such a speedy delivery. Now to get making xxx

Always a great experience. Thanks!

Very clear instructions.
Easy to use and make.
Quality ingredients
Fast delivery

I have ordered a week ago and still not shipped....

I am delighted with the products I got from this shop and the customer service was excellent. Thank you!

If I could give a zero I would ! I bought some moulds which I had delivered to someone else’s address. Little did I know that the lady who owns Eazycolours has an issue with the lady I had them posted to. This was then made apparent by the childish writing she had written all over my parcel. This was my first order, and I found it so unprofessional. I emailed Maria from Easycolours asking why my parcel has arrived with the writing all over, she thought I was the lady she has an issue with, and was rude. She would not listen to a word I was saying. She clearly didn’t take note of my personal details on the order. This would clearly state I am not the lady she has an issue with. Saying that, even if you have an issue with someone, this is your business, stay professional. Unfortunately she did not. I did call her mentally unstable due to the abuse I was getting back in emails. I probably shouldn’t have, but I have never been in such a bizarre situation before. Her behaviour was so erratic and strange. Again, this is not professional! Safe to say I will never use the company again. All I wanted was some bath bomb moulds ! Wish I hadn’t bothered.

Edited to your expected response and after you calling me a see you next Tuesday to the lady in question. When I did my order it was all in my name and my address was on it. It had her name and address for the delivery only. You should know how your system works. And you should really take note of your paperwork. All my details was in my name as I was the one who bought them not her. Own up you made a mistake and stop throwing insults and abuse around.

Happy with the order process and delivery times, if the colours work well for us we will be back!

Maria is very helpfull going out of her way to make sure you get the products that are right for you, great customer service :)

Absolutely love eazycolours.
Maria is always their to help even when she is run of her feet.

Order came as expected, had a query and got quick response. Great service.

I love eazy colours Maria is a great lady her products are amazing and she is always happy to help you