Chefly Bewertungen 2.625

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I can honestly say this is by far the best meals I have eaten! They are the most freshest meals, and the healthiest as well. Their food appearance is also very appealing and match with what they ha... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It's quite simple why I'm giving Chefly 5 stars! Chefly do exactly what they say they will - they deliver really good food - and you always have plenty of choice. The prices are very reasonable a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been using Chefly for more than 2 years now and absolutely love it! I found them on deliveroo. I decided to subscribe to their meals when I got a first baby and so I wanted to save time. Being... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I opted for the 5 day juice cleanse, since having a baby a few months ago Iv felt bloated, sluggish and my skin felt dull. I was honestly dreading it but the 5 different juices throughout the day k... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferservice

Vom Unternehmen geschrieben

Chef prepared meals delivered to your door


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

2625 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Best and freshest packed meals

I can honestly say this is by far the best meals I have eaten! They are the most freshest meals, and the healthiest as well. Their food appearance is also very appealing and match with what they have displayed on their website.

The reason I am giving 4 star instead of 5 is because of poor customer service. DPD kept the delivery outside our house in unsecure environment. When I asked them to check with the DPD, they appeared to blame me that I had not chosen the option of leaving with neighbourers which I did! In fact it's default option by DPD. Fortunately, we were able to find the parcel. Their team never bothered to check and inquire later to know if I actually received it. They showed no empathy. If it was actually stolen, then they were clearly liable for it and I could have easily claimed it as chargeback from bank. Instead of blaming the customer, they should fix and improve the delivery service.

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve been a customer for about 5 years

I’ve been a customer for about 5 years, and the quality of the meal planning, ingredients, preparation and cooking of the meals is, as it has been from the start, simply exceptional and I would have no hesitation in highly recommending this meal delivery service for anyone that doesn’t get cooking or is pushed for time, but wants to eat well too. It’s a great way to eat high quality and healthy food with absolutely no hassle at all very reasonable cost.

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

All Round Excellence!

It's quite simple why I'm giving Chefly 5 stars!
Chefly do exactly what they say they will - they deliver really good food - and you always have plenty of choice.
The prices are very reasonable and the whole process is really easy.
Further, if you need any help, Kaja, in particular, is a truly excellent and helpful company representative.
So, in a nutshell, Chefly is just all round excellent!

16. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy customer, great customer service

The meals are by far the best online ones I've had so far, and I've tried 3 other brands over the last 6 months.
Tonnes of choice in the meals. You can freeze them too no problem.

Customer service is really excellent. I'm not sure if they temporarily had issues with emailing (hence the bad reviews on here). I had an issue and originally emailed, to which there was no reply so I then used the online chat thing on their website and got timely replies on there. It was clear from my conversation on the chat that my emails unfortunately had not been received initially by the team. Anyway, I actually got a call from the founder and owner who was very motivated to help resolve my issue which I was really impressed with. (The issue was to do with my subscription and the number of meals on there which I needed to reduce).

Overall, very happy. 10/10. Issues happen, which can be frustrating for sure, but the resolve more than made up for the initial frustration and thats all I can ask for as a customer!

Thank you Kaja and Chefly! Will be ordering for as long as I dont have time to cook! 😊

21. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed

Very disappointed! Poor communication

16. Januar 2026
Bewertung ohne vorherige Einladung
Chefly-Logo

Antwort von Chefly

Hi Charlotte,

We are sorry that you feel disappointed, however we need to clarify the facts for accuracy.

The delivery was initially delayed due to weather related disruption with DPD, which we proactively communicated to you. During this period, you received multiple automated and direct email notifications clearly showing that the delivery address provided at checkout was incomplete and missing the road name.

You also emailed us to state that the address on file was not your address. As we can only ship to the address entered by the customer, we replied requesting confirmation of the correct delivery address so we could resolve the issue. Unfortunately, your response was a one line message stating only that it was not your address, without providing the correct one. Despite several opportunities to clarify this, no updated address details were supplied.

Without a complete or confirmed delivery address, the courier was unable to deliver the parcel and it was ultimately disposed of. Despite this being outside of our control, we credited the full value of the order in good faith.

A later attempt to recharge the discounted amount of £18 was declined due to insufficient funds on the payment method.

We always aim to resolve issues quickly and fairly, but this does require customers to provide basic information when delivery details are flagged as incorrect. Without that information, there was unfortunately no way for us to take further action.

Bewertet mit 5 von 5 Sternen

A total lifesaver with a baby / kids!

We’ve been using Chefley and it’s honestly been a lifesaver, especially with a baby and young kids charging around.

The meals are delicious, and having proper, nourishing food ready in minutes removes so much stress (and mess!). It means I know I’m eating well and taking care of myself, without having to think about it.

They make it so easy. Highly recommend.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hands down the best meal delivery…

Hands down the best meal delivery company in the UK for flavour, value and service. Been buying off them for over a year now, and I can’t fault it. Highly recommended to anyone who loves good quality food at a good price. Thanks Chelfy team

19. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing food, service and staff

I have been ordering food from Chefly for over 2 months now and the experience has been incredible! Amazing food choices (healthy and varied), promptly responsive staff and very polite. What greatly stood out last week is the fact that I had food delivered outside my door (as usual) but seemingly had my food stolen from a pedestrian passing by before bringing the box in myself. Chefly kindly went out of its way to provide me with available meals in the kitchen within 2 days (understandably, the meals eventually delivered weren’t 100% the same as those initially ordered, but they really went above and beyond to accomodate me, and provide me with the same quantity of foods.. on a positive note, I even tried further meals which I had never tried before, which I shall now consider in my weekly meals moving forward 🙂). This was massively appreciated as I have been an active customer of theirs for a couple of months now, and it meant a lot that they didn’t doubt me (ie. very easily someone could claim that their box got lost, so I am happy that they saw credibility in me, and, again, went above and beyond to assist me). Highly recommend them!!!

17. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great healthy meal delivery service

As far as meal deliveries go, I was always highly satisfied with Chefly's offering. The order process is simple, and their selection wide enough for even a picky eater like me.

I was looking for an option to have actually healthier and nutritional meals, when I myself can't really cook much from base ingredients, because of skill and time issues, and to find an alternative to cheap and harmful ready-made food. Chefly was a great choice in this aspect.

Furthermore what I value most is their flexibility. Yes they are running subscription based, but I could always pause it at any given time, so I could schedule ahead and see how much I can spend on it in a given month.

The food I think is suprisingly good for something you just chuck in a microwave, and ingredients carefully selected to make sure you're eating actual good edible food, let it be veggies, meat or fish etc.

Packaging is also good, seems sturdy and safe and they've also recently introduced colour coded sleeves so it's easy to pack and order them in the fridge.

Honestly I wish I could afford to order from them more often, but given the flexibility they have, I'm happy I can order whenever it suits my circumstances and for as long as I like.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I actually love this company

I actually love this company!
The bottles arrived beautifully packaged with a great instruction leaflet and daily plan on how to use the drinks.
You won’t regret ordering from here 😁

20. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Vinegary and Oily

Two separate batches of food now both have the same vinegary flavour. This week's batch is less oily than last week. Customer service seemed kind of cocky and said they prepare food to the same standards but they'd check with the kitchen and get back to me... Tonight's dinner (and the rest of them for the week) the packaging is like swollen and not vacuum sealed like it usually is? I've cancelled now, they don't really seem phased by unhappy customers.

2. Juni 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr