Easterns Automotive Group Bewertungen 

889
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ms. Glenda was very professional and knowledgeable. She not only made my wait for finance smooth . But I also had great conversation with her catered to my being a veteran. This is what customer servi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Wonderful experience! My sales person Wendel Braxton and sales managerJesus Santos worked hard to get me the deal I needed to get my Tesla. If you are ever interested in purchasing a vehicle please b... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ms Glenda welcomed me as soon as I came in the door very nice smile made me feel good. She explained everything to me and made sure I understood what I was signing I couldn’t have had a better represe... Mehr ansehen

Bewertet mit 3 von 5 Sternen

My saleswoman was great. Glenda Bradley was attentive,fair and honest with me. I wasn’t however planning on staying 5 plus hours for a vehicle. That part of the process almost made me leave.

Unternehmensdetails

  1. Autohändler
  2. Fahrzeugzubehörgeschäft

Vom Unternehmen geschrieben

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia.


Kontaktinformationen

  • 8 Locations, Sterling,VA | Alexandria,VA | Temple Hills, MD | Hyattsville, MD | Laurel, MD | Baltimore, MD | Glen Burnie, MD | Frederick, MD, Vereinigte Staaten

  • 8886504775
  • Sales@easterns.com
  • easterns.com

4,3

Hervorragend

TrustScore 4.5 von 5

889 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(889)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

AWESOME AWESOME AWESOME

I have ALWAYS purchased new cars and I was a little skeptical about purchasing a used car, but Alex and Jentry were very helpful and very knowledgeable about selling cars and financing options.

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

There's nothing better than options! Here at Easterns, we have plenty!

Bewertet mit 5 von 5 Sternen

If you looking for a great used vehicle…

If you looking for a great used vehicle with low mileage, go to Eastern.

9. Januar 2019
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Antwort von Easterns Automotive Group

Well said, Christine! That's right! Easterns is definitely the place to be. :-)

Bewertet mit 5 von 5 Sternen

I didn’t mean to get them five stars I…

I didn’t mean to get them five stars I wanted to give them -5 stars the manager ain’t good but the sales persons is real good

9. Januar 2019
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Antwort von Easterns Automotive Group

Hi Robert,

Thanks for sharing both the pros and cons of your Easterns experience. This information is imperative so that we can do everything in our power to assist you. Please contact our Customer Care Team so that we can come up with a solution that best fits your needs. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Bewertet mit 1 von 5 Sternen

Regret coming here

I bought my car on 12/18/18. The day I got it the battery was dead. They jump started my car and had it running for me to get it warm. Of course I wasn't told it needed a new battery. I had to get it taken to a local dealership to have replaced because they wanted me to pay to have my car towed at miles back to them so they could replace it. It would have cost more to have the car towed. When I finally got a manager to address the issue, I was told to eat the cost because I didnt have my car fixed by them. 11 days later my check engine light comes on. It's 3 days later and my car is still in the shop. The person who sold me the car has yet to even return my phone call. This is have they treat their customers?

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Hi Ashley,

We apologize for the inconvenience! Please know that we are in fact here to help. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Bewertet mit 5 von 5 Sternen

Great place

Alex was great very kind and patience . I wasn’t expecting to buy a car that day but he mad it ithappen. Thank u for everything.

9. Januar 2019
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Antwort von Easterns Automotive Group

No problem, Marlene! That's what we are here for! Wishing you nothing but the best!

Bewertet mit 5 von 5 Sternen

We had a very good experience buying…

We had a very good experience buying our car. Moe, our "point of contact" was excellent, because of him, we bought our car there. He did not show any pressure or sales tactics and made us feel comfortable and safe. He is a hidden gem in the car sales industry!!!

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Hi Therese,

Thanks for your reaching out! Congratulations on your new ride! Enjoy!

Bewertet mit 5 von 5 Sternen

Great buying experience w/the Easters…

Great buying experience w/the Easters team. Team was friendly and helpful. Floyd W was a great sales rep and I look forward to purchasing another new vehicle from them in the future.

9. Januar 2019
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Antwort von Easterns Automotive Group

Awesome! We'll be sure to let the team know that you enjoyed your visit. Looking forward to seeing you again in the future! Happy Driving!

Bewertet mit 5 von 5 Sternen

They are very concern well trained and…

They are very concern well trained and nice people who shows and talk like they are on your side in trying and helping you to purchase the car that you want I would truly and always adjust and recommend to my family and friends and enemies go Eastern you are best so when is the next commercial

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Hi Audrey,

It's good to know that you see and understand our intentions. Our customers have always been our number one priority.

Bewertet mit 5 von 5 Sternen

Service was excellent

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Hi Harvey,

We're so glad that you enjoyed the customer service that was provided to. We hope that you spread the word about Easterns to your family and friends.

Bewertet mit 2 von 5 Sternen

Not the worst, but disappointing

Our experience with Easterns started great. The salesmen was straightforward and friendly. They were able to get us qualified and in a late model vehicle. That’s where the greatness ended. We left with dealer tags due to an insufficiently explained issue with the MVA system. We called several times and went to the dealership on 3 separate attempts to get the tags with no success. Then we get a call saying the tags would be ready that day. My husband and I were working and would not be able to get there until the next day. We were pressured to get them that day because apparently the dealer tag was needed. Not only was that not our fault but we felt it was rude to rush us and try to inconvenience our schedule to get there when there was no sense of urgency when the tables were turned. Furthermore, we did not get a copy of our contract when we took the car home. We called and texted to advise when we would pick up the copy and we still waited an hour to get the copy...and that was only an hour because I requested a manager who was magically able to get the copy within 5 minutes, although he never bothered to speak with us or offer an apology. It should be noted that we signed two copies of everything the day of purchase so I don’t understand what the wait was for anyway. Bottom line...we went to Easterns because of the situation we were in and needing a car quickly, not having time to search around. I do not plan to purchase from them again in the future.

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Hello there,

We want to apologize for the miscommunication. Easterns has always been a company that works tirelessly to help our customers. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Nick went out of his way to help me. I love the new Honda Accord. Everything was very easy! Thank you.

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Congrats on your new Honda Accord! We wish you all the best in 2019!

Bewertet mit 5 von 5 Sternen

Great service

9. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Thank you, Robert! We're so glad that you are pleased!

Bewertet mit 5 von 5 Sternen

The Greatest of All-Time

Mr James Smith and Mr Danny Nguyen were VERY Helpful. Mr James welcomes us with a smile. He walked us through every option and explained it in a way that Was very helpful. He not only spoke to us but he also gave us examples of everything he explained to us. He helped me understand the importance of having and building my credit score, why I should keep the Premier Tire and Wheel Protection and a HOST of other things.

Mr Danny was always very helpful. The combination of these two men put a smile on my mother and I’s faces. NOW I have a brand new 2015 Nissan Sentra!

5. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

The Nissan Sentra is a great choice! Congratulations!

Bewertet mit 5 von 5 Sternen

Mark Linder is the BEST!

Mark Linder was very patient understanding and compassionate about my situation. Found me a car in my budget and the exact one I wanted not pushing another on me. Which I appreciated very much. When the car was brought from Hyattsville I noticed some scratches and he had that taken care of as well. Making sure it was no damage to the car.

4. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Hello Timara,

Thank you for sharing your thoughts on your visit with Mark. We're so glad that you are pleased with your Easterns car buying experience. Enjoy your new ride!

Bewertet mit 5 von 5 Sternen

No hassle

Good customer service. Clean showroom. No pressure. I was in and out in no time.

31. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

Hi Aaron,

Happy New Year Thanks so much for making the choice to visit us. We appreciate your business!

Bewertet mit 5 von 5 Sternen

Smiles and excitement...I’m a car owner!

Today I walked into Easterns Motors in Temple Hills, MD with one expectation, to test drive a vehicle. I wasn’t prepared mentally to make a purchase but upon my arrival and the warm welcome I knew today was the day. Ali Sorouri, my sales person, was very honest from start to finish. He wanted to make me happy in my purchase and comfortable with any decisions I made. While I walked in with one vehicle in mind, he had me leave with a plan moving forward to come back and get the car I desire without placing myself in an uncomfortable financial position. It’s awesome to have a dealer who is looking out for your best interest and figure out how to keep a smile on your face. I am a car owner and didn’t have to compromise my set dollar amount in the process! Thanks Ali...I will certainly be back in two years to work with you on the next vehicle.

30. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Easterns Automotive Group

You came to the right place! We're thrilled that you were able to end the year on such a great note. Congratulations to you on your new vehicle! Happy New Year!

Bewertet mit 5 von 5 Sternen

They have a customer for life

I bought my new car from Easterns in Baltimore on 12/29/18. From start to finish, I was VERY impressed. They got me what I wanted with no games like other dealers I went to. Darryl, Ali, and Justin made me feel so good about my car buying experience. I recommend them and their staff and they definitely have a customer for life!!!

30. Dezember 2018
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Antwort von Easterns Automotive Group

We thank you for your unmatched loyalty and support of Easterns. Our staff said that you were great to work with. Please recommend us to your family and friends.

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