Earful Bewertungen 338

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been extremely impressed by the care given by Ikram Aghrout at the Bolton branch. The hearing test was very comprehensive and the results explained very clearly with time given for me to ask qu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had wax build up removed in both ears by suction rather than syringe due to an ear perforation .Jen performed the procedure in Allerton Liverpool branch She talked me through every stage of th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I attended the Allerton Road Clinic and had a great experience. The clinician, I think her name was Jen was friendly and professional. She explained the procedures fully (examination, wax removal and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Friendly and welcoming staff as soon as you walk threw the door clean and well maintained work place, talked me threw my ear cleaning procedure whilst filling out a few details then cleaned my ears w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Audiologe
  2. Hörgeräte-Reparaturdienst
  3. Hörgeräteakustiker

Vom Unternehmen geschrieben

At Earful, we are trusted hearing care specialists, improving hearing health for over 100,000 ears. Our experienced team offers advanced microsuction ear wax removal, safe ear irrigation, comprehensive ear health checks, and accurate hearing tests. We also provide the latest hearing aids tailored to your needs from leading manufacturers. We make expert care convenient with both clinic and home visit services. Our mission is to improve, maintain, and protect your hearing with safe, effective, and personalized solutions. Contact Earful today and discover why thousands trust us. Life sounds better with us.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

338 Bewertungen

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Bewertet mit 5 von 5 Sternen

Impressive care at Earful, Bolton

I have been extremely impressed by the care given by Ikram Aghrout at the Bolton branch. The hearing test was very comprehensive and the results explained very clearly with time given for me to ask questions. I appreciated that my particular needs together with lifestyle were taken into account when recommending if hearing aids would be of benefit. It was very useful to have some hearing aids for a trial period and this helped me to come to a conclusion about how to proceed. I did not feel under any pressure to make a purchase. Ikram Aghtout is a great credit to this company and is to be highly praised for her professionalism and friendly manner.

11. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ray was fab be very helpful a…

Ray was fab be very helpful a reassuring. We went to get an ear wax removal and hearing check. We didn’t need a wax removal which was helpful to know. He was very helpful we will be back to check on our hearing

19. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Ashley!, glad we could help.

Bewertet mit 5 von 5 Sternen

Visited today and saw Jen

Visited today and saw Jen
She made me feel at ease and she explained everything clearly quick and painless
Highly recommend Jen

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Elizabeth!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Had problems with ears

Had problems with ears. Ray sorted me out. Very professional, very kind and very clear.

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Nathan!, glad we could help

Bewertet mit 5 von 5 Sternen

This was my 3rd visit to this company

This was my 3rd visit to this company, the standard of service was again excellent. Each time, a different person, each time friendly & courteous.

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Andrew!, we appreciate your support.

Bewertet mit 5 von 5 Sternen

Fantastic service

Ray was fantastic 👌 friendly yet professional. Ray put my daughter at ease throughout the whole procedure. Very pleased with the level of service we received 😀

7. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Melanie!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Job Done! 😊

I attended the Allerton Road Clinic and had a great experience. The clinician, I think her name was Jen was friendly and professional. She explained the procedures fully (examination, wax removal and hearing test) and made sure I was comfortable before proceeding. I couldn’t hear anything out of my right ear when I went in and felt great coming out so I had my hearing restored. Thank you Earful for a great service at a great price.

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thank you!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Ray was amazing

Just came back for my annual ear‑wax removal and hearing assessment. This is the 2nd time I've used Earful in St Helens.

Ray took care of everything, was super friendly and explained what he was doing. He made sure I was comfy the whole time. Ray has done both of my appointments now, and would 100% recommend both him and Earful.

28. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Stephen!, we're glad you had a positive experience with us and appreciate your support.

Bewertet mit 5 von 5 Sternen

Earful St Helens

Ray at the St Helens branch successfully cleared my ears using micro-suction. I have attended this clinic twice now and have received A1 service on both occasions.

24. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Pete!, we're glad you had a positive experience with us.

Bewertet mit 1 von 5 Sternen

Not great and over price

I went to Earful Stockport on the 6 of December at 4 o'clock and i wasn't very happy for the following reasons
*the man he serve me wasn't very friendly (i think his name is Joe)
*all the process take only 5 minutes
*the man didn't tell me if was wax or not and i had to ask him and he said yes
*this service is over price (£59)
*i didn't fell any improvement , i can fell stail wax inside

6. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thank you for taking the time to share your feedback. I am sorry to hear that your visit to our Stockport clinic on 6 December did not meet your expectations.

Firstly, I apologise if our clinician came across as unfriendly. This is not the level of professionalism or patient care we expect at Earful, and I will be addressing this with the team member involved.

Regarding the appointment length, microsuction can sometimes be completed in a short time, particularly if there is minimal wax present. However, our clinicians should always clearly explain their findings and what has been carried out. I am sorry that this was not communicated clearly and that you had to ask whether wax was present.

Our £59 fee reflects a full clinical appointment, including ear health assessment, specialist equipment, clinician expertise, infection control, and aftercare. We also offer a free follow up appointment if symptoms persist or if any residual wax is suspected, to ensure patients are fully satisfied with the outcome. In addition, we operate a price beat guarantee, and we are always happy to beat like for like services where applicable.

It is disappointing to hear that you did not feel any improvement following your appointment. If you still feel there may be residual wax, we would very much like the opportunity to reassess your ears and resolve this for you at no additional cost.

Please contact our team directly on 0330 175 8887 or email support@earful.co.uk so we can arrange this for you.

Thank you again for your feedback. It helps us improve the service we provide.

Warm regards,
Earful

Bewertet mit 5 von 5 Sternen

St. Helens branch 10/10 5 stars

Attended the St. Helens clinic on Friday 12th December 2025. Was seen by Ray. Absolutely brilliant experience. Ray was thorough, explained everything, and completely cleared my ears. Gave me some aftercare tips and a quick hearing screen too. Easy place to find with parking available outside. Can 100% recommend and will definitely go back for follow up care. Thank you.

12. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding from Amy at Warrington

Brilliant service from Amy at the warrington branch! Her patience and customer service was outstanding. She made me feel at ease and was very persistent in getting the job done even though it was tough. Thank you so much 🫶

6. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Tasha!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

I had wax build up removed in both ears…

I had wax build up removed in both ears by suction rather than syringe due to an ear perforation .Jen performed the procedure in Allerton Liverpool branch She talked me through every stage of the process calmly and ensured that I was happy about each step to be taken.
The procedure took about 5 minutes each ear and she showed me video pictures of the eardrums after .
I also had a free mini hearing test which was very reassuring.
I shall certainly return next year and would advise anyone thinking of booking an earwax removal to go with this company.

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Doreen!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Would definitely recommend

Ray was a lovely man, explained what was going to happen, very calm with me, did a great job, only took 10 minutes and was all sorted, I would definitely recommend him to my friends and family. Thank you so much.

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

EAR WAX REMOVAL

EAR WAX REMOVAL.
I made an appointment with Earful in St.Catherines Health Centre, Wirral on 24th October 2025 to have ear wax removed prior to my ENT appointment at my local hospital on 3rd November.
I attended the hospital and the consultant said she would like to check my ears for wax. I explained about earful and was surprised when the consultant said I had wax in both ears and proceeded to remove it.
I was really disappointed to find after paying £59-00 at Earful 9 days previously, the consultant had to perform the procedure again.
I complained to Earful who contacted me and stated a small amount of wax is always left, this was not stated at the appointment. They also stated that at Earful I was shown on a tablet my eardrums, this did happen but I am not medically trained, so could not see if wax was left.
I did expect to be offered a partial refund (this did not happen)I am a pensioner and this was a lot of money and would not recommend or use this company again .

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Dear Dianne,
Thank you for your feedback. We’re sorry to hear you were disappointed with your experience, and we appreciate the opportunity to clarify a few points.
At Earful, our clinicians always ensure that both ear canals are safely and effectively cleared of any obstructive wax. After every procedure, we show patients clear images of their ear canals so they can see that the eardrums are visible and the wax has been successfully removed. A very small amount of wax is intentionally left behind, as this is both natural and healthy — it helps protect the ear from dust, bacteria, and infection.
We understand it can be frustrating to receive different feedback at a later appointment, and we’re sorry this led to confusion. Your comments have been shared with our team as we continually review how we communicate this to patients.
Thank you again for taking the time to share your experience.
Kind regards,
Earful Team

Bewertet mit 5 von 5 Sternen

Visited Ray at St Helens

Visited Ray at St Helens. Having to have ears shyringed when I was young left me with issues. My ears had been blocked totally for a good few weeks. Ray was very understanding, put my mind at ease and was just brilliant. Explained everything and kept pausing to make sure I was ok. Brilliant service what a lovely man.

25. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Tina!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Great Clinic

I was seen by Jen at Allerton Road Liverpool. Cannot thank Jen enough she was OUTSTANDING very patient as I’m not the greatest with these procedures. The price and results are better than anywhere else. Many thanks.

25. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Paul!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Been to Earful clinic in st.Helens this…

Been to Earful clinic in st.Helens this evening for ear wax removal after suffering with my ear for over 2 weeks , Ray was absolutely amazing he talked me through everything that was going to happen and I felt safe and relaxed, it wasnt painful and I felt so much better straight away , thank you Ray from Lisa

23. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Lisa!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Just been to Earful in St Helens and I…

Just been to Earful in St Helens and I was treated by a lovely man called Ray he was so nice and helpful really went above and beyond explaining everything to me went through his Questioner then done the procedure definitely recommend Earful I’ll be back in 6months 👍🏻

14. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thanks Carl!, we're glad you had a positive experience with us.

Bewertet mit 5 von 5 Sternen

Great experience

Just had wax build up removed in both ears by Jen in Liverpool. She talked me through every stage of the process and demonstrated a clear knowledge of all things ears.
Nothing was a problem to her and I very much commend her professionalism. Many thanks.

11. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Earful

Thank you!, we're glad you had a positive experience with us

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