Exeter Property Maintenance  Bewertungen 

90
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A loft tank leak on a Friday afternoon. I phoned EPM and they sent 2 people from a nearby job. The guys were great. So was the lady in the office. I cannot praise this company highly enough. Amazing s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very encouraging from the word go since I was able to speak to a real and friendly person and explain my issue in depth. Very reliable in getting back to me and the two plumbers coming out to attend t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have had a great experience with Epm. They did a number of things in our house recently including replacing radiators, replacing a very 90s style gas fireplace with an electric log burner and paint... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have used epm for all types of work both in my own home and in my rental property. Everything from regular gas safety certificates and PAT testing to bathroom and kitchen refits. I have found them t... Mehr ansehen

Unternehmensdetails

  1. Bau- und Instandhaltungsfirma

Vom Unternehmen geschrieben

Exeter Property Maintenance Ltd, for all of your property needs from small maintenance jobs, to conversions and complete renovation projects.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

90 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4,7

Alle Bewertungen

(90)

58 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Quick response to urgent water leak

Provided a very professional service, communication and organisation from office for works to be completed to the engineers that did the works, very professional and knowledgeable. Provided good clean service. Highly recommend them.

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. Communication was on point and the price was very reasonable.

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. The lady on the phone was friendly and booked the date promptly. The engineer who came the following day was right on time and checked the leak efficiently within 45 minutes.

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Be very cautious using this company

Be very cautious using this company. Booked a builder for a small job (replacing one floor board and one skirting board + repairing a small hole in the wall). Got quoted £200 by local builder, decided to go with this company thinking it will be more or less similar price. Took the builder 3 hours to do the job (you get charged per hour). The final invoice was for £425, including £130 material cost, when it cost £30 looking at the store online page, they refused to send receipt and claimed its standard practise to charge profit on materials used. I don’t disagree but £100 margin is insane. Avoid, you been warned.

18. März 2026
Bewertung ohne vorherige Einladung
Exeter Property Maintenance -Logo

Antwort von Exeter Property Maintenance

Thank you for your review.

We strongly disagree with your comments and feel they misrepresent both the pricing and how the job was carried out.

Our hourly rates were made clear before the work was booked, and you agreed to proceed on that basis. The job took the time it took, and you were charged accordingly, there were no hidden costs.

On materials, we do not charge retail prices. Like any professional contractor, we apply a margin to cover sourcing, collection time, and the responsibility of supplying those materials. The figure you are quoting is based on your own assumption of what something “should” cost online, not what was actually supplied and handled as part of the job.

It’s also worth noting that attempting to dictate what a business should charge after the work has been completed is not how services operate. If you had a £200 quote elsewhere that you were happy with, you were entirely free to proceed with that option.

We stand by our pricing, our process, and the work completed.

Bewertet mit 5 von 5 Sternen

We used EPM again as we know they are…

We used EPM again as we know they are a good and reliable company.
Unknown leak dripping in to light fixture causing the circuit to pop causing the second and third floor to have zero power. James arrived on time at 10am( the window was ( 10-2… happy dance from us) He worked diligently for 2hours 20 minutes and sorted the problem. Long term constant drip on the radiator. Fixed and sorted.
Thanks for the prompt service.

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

an absolute 5-star service.

I recently had some electrical work completed by Tim, and I couldn’t be happier with the service from start to finish. The job included removing the old consumer unit in my shed, fitting a new 3-way consumer unit for the outbuilding, installing new lighting and sockets in both rooms of the outbuilding, wiring up an outdoor toilet light, fitting outdoor waterproof sockets, and connecting a customer-supplied sign light with a waterproof adaptable box and wireless relay.

From the very first visit, Tim has been fantastic. He is punctual, polite, and hardworking, and he takes real pride in his work. Everything was installed neatly and professionally, and he made sure to leave everywhere tidy at the end of each day, which I really appreciated. The quality of the installation is excellent and it’s clear he really knows his trade.

I also had the pleasure of dealing with Grace in the office, who provided brilliant support. Communication was smooth and efficient, making the whole process easy and stress-free.

Overall, I couldn’t recommend Tim and the team highly enough. Reliable, professional, and friendly – an absolute 5-star service.

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic , my father has dementia and I live very far away, called EPM and they booked a next day appointment at short notice as dad's power had failed , early morning booking and the electrician attended the property and resolved all the issues, absolute life savers.

The booking was straight forward and the people we spoke to on the phone were friendly, understanding and professional!

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We needed an electrical survey done quickly...

We needed an electrical survey done quickly while buying a new house and EPM were able to sort an appointment for two days later. The survey very comprehensive - exactly what we needed to complete the purchase. Communication from EPM was great and all questions were answered quickly. Would definitely recommend them for any homebuyers looking to get an EICR.

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

EPM - Exeter's Excellent Property Maintenance

I reported a leak under the kitchen sink by email after working hours on Monday night. By 10am on Tuesday, Mateusz had attended and fixed it, cleaned up after himself, and left me with a kitchen I could use again. On top of that, I had great communication before Mateusz attended, and a follow-up call a couple of hours after he'd finished. Absolutely first rate service from the whole team, and highly recommended.

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Water leak

Had water coming through the ceiling. EPM were here swiftly and fixed the plumbing issue. Happy to recommend.

12. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kitchen sink repair

I contacted EPM because my brother, who has serious health issues, had a leak in his kitchen. I explained his situation, and they arrived within an hour. The engineer was polite, friendly, and incredibly understanding. He fixed the sink efficiently and showed real empathy towards my brother throughout. The service was fantastic, and the cost of the repairs was very reasonable.

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I use epm for every time of maintenance issue

I have used epm for all types of work both in my own home and in my rental property. Everything from regular gas safety certificates and PAT testing to bathroom and kitchen refits. I have found them to be consistently reliable, prompt, friendly and professional. It doesnt matter if its a water leak or a collapsed ceiling or just a blown over fence panel, I have used them for everything and wouldn't risk anyone else now.

2. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Expensive

I spent some time getting a like for like electrical shower to be installed by EPM. This was to reduce installation costs. Other companies quoted less and would aIso have sourced the new shower. In my experienced opinion, the job should have taken less than 1 hour. This made it a viable price. I was charged 2 hours for a job that in my opinion should have taken less than an hour. I was also charged a disposal fee for the old one. I will not use this company again. I will always get a quotation for work in future and not price per hour.

2. Februar 2026
Bewertung ohne vorherige Einladung
Exeter Property Maintenance -Logo

Antwort von Exeter Property Maintenance

Dear Jonathan,

Thank you for taking the time to leave your feedback.

I would like to clarify a few points for transparency.

Although you selected a similar model, the shower was not a true like-for-like replacement in terms of fixing points or internal layout. The rail and unit fixing holes did not align with the previous installation, which required redrilling the tiles to ensure the new shower was securely mounted. The electrical supply cable also needed trimming and re-terminating to suit the connection points on the new unit. These are not optional extras — they are necessary steps to ensure the installation is safe and compliant.

While some straightforward shower swaps can take around an hour, that is only where the unit is genuinely like-for-like and all existing fixings and connections line up exactly. In this case, additional work was required, which is why the total time on site was just under two hours.

Regarding disposal, we charge a standard waste handling fee when we remove and responsibly dispose of old units. This is outlined as part of our normal process.

We always aim to be fair and transparent with our hourly pricing, and we explain that final cost depends on the actual time required to complete the job safely and properly.

Kind regards,

EPM

Bewertet mit 5 von 5 Sternen

Outstanding customer service from start…

Outstanding customer service from start to finish. I arrived at work to find our boiler had broken and flooded the kitchen, and they couldn’t have been more helpful. From my first call, everything was handled quickly and professionally, with an engineer on site that same morning fitting a new boiler. I honestly couldn’t recommend them highly enough. Thank you again for your fantastic service.

29. Januar 2026
Bewertung ohne vorherige Einladung

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