Dutch Cargo Bike - Melbourne - Flagship Store Bewertungen 

466
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was in the market for a long tail E bike for my kids and got in touch with the team at Dutch cargo through a second hand ad I noticed. I had a chat with Jurgen and he suggested a new brand... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic service from Yoga and Jurgen. We needed quite a bit of time to decide and there were also some minor hiccups at the start of our new multitinker but the team were great through all of it. Th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft
  2. Fahrradwerkstatt
  3. Fahrrad-Großhändler
  4. Geschäft für Fahrradzubehör
  5. Outdoor-Sportgeschäft
  6. Sportgeschäft

Vom Unternehmen geschrieben

Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!

15 Years of Happy Customers!

Vom Unternehmen geschrieben

Dutch Cargo Bike is celebrating 15 years!
Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.

eBike Care Package

Exceptional Product and Service

Every eBike Purchase Includes: Best Price Guarantee – We’ll match any lower price you find. 30-Day Free Trial Insurance – Ride worry-free for your first month. Lifetime Support – Our expert team is here for you, whenever you need us. 6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.

Kontaktinformationen

Black Friday Deals up to 60% OFF

Limited stock and time only

4,8

Hervorragend

TrustScore 5 von 5

466 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(466)

105 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Quick response in fixing a few issues

Quick response in fixing a few issues

23. September 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Liam,

Thanks so much for your review! We’re really glad we could help you out quickly and get those few issues sorted. Our team always strives to keep your ride smooth and stress-free. If you need anything else down the road, don’t hesitate to reach out.

Enjoy the ride!

Warm regards,
The Dutch Cargo Bike Team 🚲

Bewertet mit 5 von 5 Sternen

Excellent goods arrived on time

Excellent goods arrived on time, responsive to some pre-purchase inquiries. mahle pulsarone a must for mahle riders who like control and data.

17. September 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Matthew,

Thanks for the kind words! We’re thrilled to hear everything arrived on time and that our team could assist with your pre-purchase questions. The Mahle PulsarONE really is a top pick for riders who love that next-level control and data—great choice!

If you ever need support or are ready for your next upgrade, we’re here to help.

Happy riding,
The Dutch Cargo Bike Team

Bewertet mit 5 von 5 Sternen

Great Customer Service from Dutch Cargo.

I purchased a fantastic and very difficult to find brand new Tern Verge X18. I live interstate in WA. The good people from Dutch Cargo were nothing short of exemplary in their customer service. They bent over backwards to meet my needs and shipped the bike safely. It was sold at a 24% reduction and was packed really well. I called a few times and each time they were patient, courteous and helpful. I recommend this company.

9. September 2025
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Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Arthur,

Thank you so much for your kind words and thoughtful feedback!

We’re thrilled to hear you’re enjoying your Tern Verge X18—what a brilliant find! It was a pleasure assisting you, and we're glad the bike made it safely to WA.

Your recommendation means a lot to us. If you ever need anything down the track—be it service, accessories, or just a chat about bikes—we're always here to help.

Wishing you many smooth and speedy rides ahead!

Warm regards, Dutch Cargo Bike Team

Bewertet mit 5 von 5 Sternen

Ordered my ebike from Dutch Cargo Bikes…

Ordered my ebike from Dutch Cargo Bikes from interstate - they gave me a great price and were excellent with communication and prompt with shipping. Highly recommended.

2. September 2025
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Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Mark — thanks so much for the awesome review! We’re thrilled you had a smooth interstate experience, with sharp pricing, clear communication, and speedy shipping. Enjoy every ride on your new e-bike, and if you ever need tips, service, or accessories, we’re here for you. Happy pedalling!

Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Highly Recommended

Great pre and post sale communication! Product was shipped and arrived very quickly. Highly recommended!

2. September 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Scott — thank you for the awesome feedback! Stoked to hear our pre- and post-sale communication hit the mark and that your order arrived quickly. If you need any setup tips, servicing, or accessories, we’ve got your back. Enjoy the ride!

Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Great experience with Dutch Cargo!

Great experience with Dutch Cargo!

I was very impressed with Yoga's professionalism and knowledge. He was also super flexible and gave me a great deal when the colour bike I wanted wasn't available.

2. September 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi there — thanks so much for the kind words! We’re thrilled to hear Yoga’s professionalism and product knowledge stood out. Sorry your preferred colour wasn’t available, but we’re glad he could flex and sort you a great deal. If you need anything—tuning, accessories, or riding tips—we’re here for you. Enjoy the new wheels!

Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Urban Arrow Next Pro

We pre-ordered The Urban Arrow Next Pro from Dutch Cargo earlier this year and it was shipped to our address in Sydney once it arrived from overseas. We leased the same bike for four months and were very impressed with the design, style , handling and reliability. Service was also carried out by a reputable bike mechanic during the lease period. The new bike (Next Pro) is a dream and everything we had hoped for. Our two and five year old boys are transported everywhere in comfort and style, school, markets, shopping and recreation: you name it we go. Living close to the Sydney CBD, ii is done with ease and no fuss. It is our primary mode of transport and the bike is wonderful. Jurgen, Yoga and his team at Dutch cargo are helpful and always ready to assist. Their service and expertise is second to none.

10. August 2025
Bewertung ohne vorherige Einladung
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Gary,

Thank you so much for sharing your experience with the Urban Arrow Next Pro! We’re absolutely thrilled to hear it’s been everything you hoped for and more. It’s fantastic that your boys are enjoying the comfort and style, and that the bike has seamlessly become your family’s primary mode of transport around Sydney. That’s exactly what we love to hear!

We’ll be sure to pass on your kind words to Jurgen, Yoga, and the rest of the team—they’ll be delighted to know their support made such a difference. Wishing you and your family many more smooth, fun, and fuss-free rides ahead.

Warm regards,
Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Highly recommended

Quick response to my queries, quick shipping. Cant be more satisfied!

11. Juli 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi !

Thanks so much for your kind words! We’re thrilled you had a smooth experience with quick responses and shipping. Your satisfaction means the world to us! 🚲✨

Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Very good

Very good. Respond in time to the problem.

24. Juli 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We’re happy to hear we could respond quickly and help with your problem. 🚴‍♂️
Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Brisbane based - O2feel Equo 7.1 Belt Drive

We purchased a Equo Belt Drive bike from the Melbourne store and had it shipped to Brisbane. We communicated with the store via email asking for recommendations on bike and accessories and they were very responsive and sent us good deals.

Even though we are Brisbane based we were able to meet with an ambassador and test ride the bike we wanted which was great.

There were some minor issues with the courier company and items missing from invoice but all easily resolved.

In Brisbane, a bike technician attended our house and put the bike together for us which was great (highly recommend as it was not straightforward).

The bike itself is sturdy and great to ride, we are very happy with our investment.

1. August 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Nina,

Thank you so much for your thoughtful review and for sharing your experience with us! We’re thrilled to hear that our team was able to help you choose the right bike and accessories, and that you enjoyed being able to test ride the Equo 7.1 before purchasing.

We appreciate your patience while we resolved the courier and invoice hiccups, and we’re glad everything was sorted quickly. It’s also great to hear that our Brisbane bike technician made the setup process smooth for you.

We’re delighted that you’re enjoying your new O2feel Equo 7.1 Belt Drive — it’s a fantastic, sturdy ride and we hope it brings you many happy kilometres ahead!

Happy riding,
Team Dutch Cargo 🚴‍♀️

Bewertet mit 5 von 5 Sternen

We ordered a Nihola Flex in 2024

We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark. Dutch Cargo Bikes went out of their way to keep us informed of progress and above and beyond to solve issues. We are now riding happily!

27. Juni 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Melissa,

Thank you for sharing your experience with us. We truly appreciate your patience with the unexpected delay and the manufacturing issue from Denmark. We understand how disappointing it can be when things don’t go to plan, and we’re glad we could keep you informed and work hard to get everything sorted.

It’s wonderful to hear that you’re now happily riding your Nihola Flex — we hope it brings you many years of smooth, joyful rides!

Happy cycling,
Team Dutch Cargo 🚲

Bewertet mit 5 von 5 Sternen

Honeymoon test ride

Based in Adelaide and with nowhere to test ride a LvH Bullitt locally (at the time, I understand DCB now have a rep in McLaren Vale) I made arrangements with Yoga to test ride one on my next visit to Melbourne… which just so happened to be my “mini-moon” honeymoon. Any cargo bike is an investment, and I was grateful for Yoga’s patience as I mulled over whether I wanted an EBullitt or an “acoustic” Bullitt… for almost 2 years. When I finally bit the Bullitt (pun intended) on an acoustic frame-set, Yoga was quick to arrange safe passage of the precious cargo to Adelaide. It’s great to have a local company so dedicated to what I consider to be the future of transport. I believe DCB is also a fully fledged distributor for LvH, so I feel reassured that there is both local knowledge and a solid range of parts without having to look abroad. Thanks to Yoga and team!

11. Juli 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Jack,

Thank you so much for taking the time to share your experience — and what a memorable test ride story to go with it! We’re honoured to have played a small part in your “mini-moon” and are thrilled that Yoga could make the process smooth, even after nearly two years of careful consideration.

We know a Bullitt is a big investment, and it’s fantastic to hear that you felt supported and never rushed. Our team takes pride in making sure riders have the knowledge, options, and confidence to choose the bike that’s right for them, whether it’s acoustic or electric.

It’s also great to know that having a local distributor for LvH gives you peace of mind — we’re passionate about keeping parts, advice, and support close to home so you can enjoy your ride without looking overseas.

We wish you many happy kilometres ahead on your Bullitt, and we look forward to seeing where the journey takes you next!

Kind regards,
The Dutch Cargo Bike Team 🚲

Bewertet mit 5 von 5 Sternen

Great response from my question and…

Great response from my question and having purchased products previously I new with confidence that their response was sound also very fast interstate delivery

24. Juli 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Ken,
Thank you for the great feedback! We're really glad to hear our response gave you confidence, and it's awesome to know your previous experiences helped reinforce that. We're also happy the interstate delivery was fast for you—always aiming to deliver both quality and speed!

Thanks again for your support.
– Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Easy to shop and fast delivery

Easy to shop, very fast delivery and a good price for the item I bought.

22. Juli 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Gilberto,
Thanks for the great review! We're glad to hear you found the shopping experience easy, the delivery fast, and the price just right. Enjoy your purchase!

– Team Dutch Cargo

Bewertet mit 5 von 5 Sternen

Top notch bike shop.

Seamless experience, great value, quick delivery.

22. Juli 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Stefan,
Thanks so much for the great review! We're thrilled to hear you had a seamless experience and appreciated the value and quick delivery. Enjoy the ride, and we hope to see you again soon! 🚴‍♂️

Best regards, Team Dutch Cargo

Bewertet mit 3 von 5 Sternen

Riese and Muller front rack

When I received my front rack, i was surprised that it didn't include attachment screws as was evident on the website. My follow up email has not been replied to, which is disappointing (so not great customer service).
I have since found out that the screw set is a separate item, so perhaps that information should be included in the future.

23. Juli 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Tony,
Thanks for your feedback, and we're really sorry for the confusion and the delay in our response. You're absolutely right—it's important that product listings clearly state what is and isn't included, and we appreciate you bringing this to our attention.

We're updating the product page to make it clearer that the screw set is a separate item. In the meantime, if there's anything we can do to help resolve the issue or assist further, please don't hesitate to reach out.

Thanks again for your patience, and we hope to provide you with a better experience next time.

Best regards, Jurgen (owner)

Bewertet mit 5 von 5 Sternen

I recently purchased my new Amflow PL…

I recently purchased my new Amflow PL Carbon Pro Bike from Dutch Cargo Bikes and I can honestly say that that the whole experience has been fantastic.

The customer service at Dutch Cargo Bikes is exemplary. They are very quick to respond to email messages. The staff are very polite and professional and an absolute pleasure to deal with.

I found Dutch Cargo Bikes pricing to be very competitive and I was able to negotiate a fair deal that I was very happy with.

The delivery of my new bike was very fast, and was sent from Melbourne to Townsville North Queensland in less than a week

I have no hesitation in recommending Dutch Cargo Bikes to my friends and family, and I would most definitely purchase from them again.

28. Juli 2025
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Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Jeff,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying your new Amflow PL Carbon Pro Bike and that your experience with us was so positive from start to finish.

Providing great service and fast, reliable delivery are top priorities for us, so it's wonderful to know we hit the mark. We really appreciate your kind words about our team and your recommendation—it truly means a lot.

Enjoy the ride up in Townsville, and we look forward to helping you again in the future!

Best regards,
The Dutch Cargo Bikes Team

Bewertet mit 5 von 5 Sternen
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for the kind words — we really appreciate it!

It was a pleasure assisting you, and we're always here if you need anything else down the track. Don’t hesitate to reach out anytime.

Wishing you all the best with your ride!

Warm regards,
Jurgen

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