Dutch Cargo Bike - Melbourne - Flagship Store Bewertungen 

466
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was in the market for a long tail E bike for my kids and got in touch with the team at Dutch cargo through a second hand ad I noticed. I had a chat with Jurgen and he suggested a new brand... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic service from Yoga and Jurgen. We needed quite a bit of time to decide and there were also some minor hiccups at the start of our new multitinker but the team were great through all of it. Th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft
  2. Fahrradwerkstatt
  3. Fahrrad-Großhändler
  4. Geschäft für Fahrradzubehör
  5. Outdoor-Sportgeschäft
  6. Sportgeschäft

Vom Unternehmen geschrieben

Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!

15 Years of Happy Customers!

Vom Unternehmen geschrieben

Dutch Cargo Bike is celebrating 15 years!
Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.

eBike Care Package

Exceptional Product and Service

Every eBike Purchase Includes: Best Price Guarantee – We’ll match any lower price you find. 30-Day Free Trial Insurance – Ride worry-free for your first month. Lifetime Support – Our expert team is here for you, whenever you need us. 6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.

Kontaktinformationen

Black Friday Deals up to 60% OFF

Limited stock and time only

4,8

Hervorragend

TrustScore 5 von 5

466 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(466)

105 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Whole new world....

I have been biking riding for a few years, and have become interested in E-bikes, mostly to maintain riding as I'm old.
Researching several brands online I found the Dutch Cargo store.
When I visited the store, I was impressed straight away with their range and I was able to test ride the E-bikes which I was interest in.
The DC team's relaxed and knowledgeable approach made a choice of E-bike easy.
I purchased the AMFlow PL E-bike and love it....
It's a whole new world!
Furthermore DC's after sale check in was a great touch - thank you very much!

2. Februar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Tim — really appreciate you sharing this.

Great to hear the test rides and the team’s relaxed, knowledgeable approach helped make the decision easy. Even better that you’re loving the AMFlow PL — it really is a whole new world once you get on a great e-bike.

Thanks as well for mentioning the after-sales check-in. If you ever want setup tips, accessory recommendations, or anything down the track, we’re here to help.

Bewertet mit 5 von 5 Sternen
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Alan — appreciate the review.

Great to hear you were happy with the price and the fast delivery. Hope your wife enjoys her new O2Feel iSwan — if you need anything at all down the track, we’re here to help.

Bewertet mit 5 von 5 Sternen

Bullitt bike cargo rack

Found a cargo rack to fit the bullitt bike easily. Transaction and delivery went smoothly.

2. Februar 2026
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Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Chris — appreciate you leaving a review.

Great to hear the Bullitt cargo rack was an easy fit and that the transaction and delivery went smoothly. If you need any other Bullitt parts or setup advice, we’re happy to help.

Bewertet mit 5 von 5 Sternen

The team jumped straight onto a hub…

The team jumped straight onto a hub issue with our Urban Arrow and helped us get it sorted. Very happy riders again!

2. Februar 2026
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Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Michael — great to hear we could jump on the Urban Arrow hub issue quickly and get you back on the road.

Really glad you’re happy riders again. If anything else comes up, we’re here to help.

Bewertet mit 5 von 5 Sternen

Awesome Experience

Excellent communication and great guidance for a new user.

29. Januar 2026
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Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much, Quentin — really appreciate the kind words.

Glad the communication and guidance made things easy, especially as a new user. If you ever have any questions or want help getting the most out of your setup, we’re always happy to help.

Bewertet mit 1 von 5 Sternen

Bad manegement

Hi guys, just a heads up for everyone: Your website shows stock, you take the money, and then cancel orders days later. Is your stock system updated now or are you still holding people's money for days? I don't want to waste my time again.

2. Februar 2026
Bewertung ohne vorherige Einladung
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Your order was placed on Saturday and we processed a full refund of $114 on Monday. We understand how frustrating it is to place an order that appears in-stock, only to have it cancelled afterwards.

This happened due to a stock mismatch over the weekend (a timing issue between our website inventory and actual availability). Since then, we’ve tightened our stock checks and improved how quickly inventory updates on the site to reduce the chance of this happening again — particularly around weekends and periods of high demand.

If you’re considering ordering again, please contact us first with the item you want and we’ll confirm availability immediately before you place the order.

Again, apologies for the inconvenience and the wasted time.

Bewertet mit 5 von 5 Sternen

Outstanding customer service

From the very first interaction with Dutch Cargo via an online enquiry about an Amflow pl Carbon they were incredibly helpful and customer focused. I was contacted by Jurgen to discuss the questions I had about ordering the bike the price was by far the best I could find online the whole experience was flawless from ordering to collection they kept me informed on delivery dates via email,very satisfied and would highly recommend Dutch Cargo to anyone in the market for a top quality bike.

10. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Travis — we really appreciate you taking the time to share this.

Glad we could help from your first enquiry through to collection, and that you felt well-informed on delivery updates along the way. Enjoy your Amflow PL Carbon, and if you ever need anything — setup tips, accessories, servicing, or just questions — we’re here to help.

Thanks again for the recommendation.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Great price. Love the bike!

7. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Gideon — really appreciate it.

Great to hear you’re happy with the price and service, and most importantly that you love the bike. If you ever need anything down the track (setup tips, accessories, servicing), we’re here to help.

Bewertet mit 5 von 5 Sternen

efficiency

efficiency, pricing

6. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Mark — appreciate the review.

Great to hear you were happy with our efficiency and pricing. If you ever need anything else, we’re here to help.

Bewertet mit 5 von 5 Sternen

Great service and bike

27. Januar 2026
Bewertung ohne vorherige Einladung
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Jasper,
Thank you so much for the kind words! We're thrilled to hear you enjoyed both the service and the bike. Hope to see you again soon for another ride!

Bewertet mit 5 von 5 Sternen

Smooth process

Smooth process, good selection and excellent dealing. Thanks

13. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi Harinder,
Thanks a lot for your thoughtful review! We're glad you had a smooth experience and found the right fit from our selection. It was a pleasure helping you!

Bewertet mit 5 von 5 Sternen

Item was as advertised

Item was as advertised, as priced and shipped quickly. Great service.

12. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Hi there,
Thank you for the great feedback! We're glad everything was just as expected and that your order arrived quickly. Appreciate your support and hope to serve you again soon!

Bewertet mit 4 von 5 Sternen

Purchased a new specialized gen4

Purchased a new specialized gen4. Good communication and quick turnaround to get bikes ready.
The only issue was rear brakes had an issue after one ride, my mate also had the same issue on his

9. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the 4-star review and for choosing the Specialized Gen4.

I’m glad the communication and turnaround hit the mark, but I’m sorry to hear about the rear brake issue after the first ride—especially with your mate experiencing the same thing. That’s not the experience we want you to have.

When you raised it, we acted quickly to support a local fix so you could get back riding without delay. We’re also taking this feedback seriously and tightening our final pre-delivery checks to ensure brake pressure and setup are verified before any bike leaves us.

If you’d like, please send through your order details (and any notes from your mechanic) and we’ll log it properly and make sure everything is 100% going forward.

Thanks again for the feedback—it genuinely helps us improve.
Jurgen

Bewertet mit 4 von 5 Sternen

The after order support was great.

The after order support was great.
However the bike originally ordered, whilst shown as available on the web site, was not actually in stock resulting in us having to order an alternative, best to ring them direct to confirm availability prior to ordering on line

13. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the 4-star review.

I’m glad the after-order support was great, and I’m sorry about the stock mix-up. The bike showing as available when it wasn’t is frustrating and shouldn’t happen—especially when it forces you to change your plan and order an alternative.

We’re tightening up how our website stock levels sync with real inventory to reduce the chance of this happening again. If you ever need anything further with the bike you chose, just reach out and we’ll help.

Bewertet mit 5 von 5 Sternen

All staff I dealt with were great along…

All staff I dealt with were great along with the staff at Laneway Cycles in Annandale who put my bike together and adjusted it for me.
I really love my Specialized Levo 4.
Would recommend them to all of my MTB mates and even though they are VIC based, purchasing was simple and communication was clear throughout the whole process.

6. Januar 2026
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks for the 5-star review.

Great to hear the team looked after you, and that Laneway Cycles in Annandale did a solid job with the build and setup. Even better that you’re loving your Specialized Levo 4.

We really appreciate the recommendation to your MTB mates, and I’m glad the interstate purchase was straightforward with clear communication throughout. If you ever need anything—setup tweaks, accessories, or service advice—just reach out.

Bewertet mit 5 von 5 Sternen

Great service

Australia Post screwed up the delivery but Dutch cargo bike stepped up and resent the package before they got an answer from Australia Post
Great service

25. November 2025
Bewertet mit 5 von 5 Sternen

Super friendly and knowledgeable staff

I was looking for a non-electric, low-footprint cargo bike and found Dutch Cargo Bikes online, as they had exactly what I wanted on sale. Signing up for their newsletter gave me another $50 off. I booked a test ride mainly to see the colour of the bike in real life, and Yoga opened the box for me to make sure I liked it. He helped me load the bike into the car and was super friendly when I needed help after assembling the bike myself.
When I went back to tighten a few screws and check whether the gears were set up properly, I met Jürgen, who was also super friendly and knowledgeable. He contacted Tern regarding a request I had. After their mechanic checked my gears, he helped properly tighten all the screws and fixed a small rattling noise on my front rack.
My daughter was entertained by a little bubble machine they had standing around.
All in all, I can highly recommend these guys if you’re after a cargo bike. They also have heaps of different models available for test rides.

6. Dezember 2025
Dutch Cargo Bike - Melbourne - Flagship Store-Logo

Antwort von Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much for the 5-star review, Norm.

Really glad we could help you find the right non-electric, low-footprint cargo bike and that the sale + newsletter discount worked out well. I’ll pass your kind words on to Yoga and our mechanic—great to hear they could sort the loading, final checks, gear setup, and that front rack rattle for you.

And love that your daughter enjoyed the bubble machine too. If you ever want a quick follow-up check after a few weeks of riding, or need anything for adjustments/accessories, you’re always welcome to drop by.

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