I"ve bought & used this product for years. I opened my recent purchase and found the contents to be runny, unlike my previous purchases. I used the cream and my feet have become rough. They ha... Mehr ansehen
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Das sagen Bewerter
Ever since Australian Bodycare changed their formula for Tea Tree oil body lotion to something nowhere near as good as their original, I've been looking for an alternative. Dr. Organic has solved my p... Mehr ansehen
My wife got me the Tea Tree footcare routine for xmas, doesn't smell like much & certainly not tea tree which is disappointing the routine to be followed is strange because it starts with a nail solu... Mehr ansehen
Unternehmen hat geantwortet
I have very sensitive skin, so I need to be careful what I use on it.I discovered Aloe Vera products really good for my skin.After looking at Dr Organics site I ordered Aloe Vera lotion and cream.Exce... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We seek out the treasures of the natural world to find the purest and most potent extracts, exploring the world of beauty from age-old traditions to supercharged botanicals to create breakthrough formulations that make you look and feel incredible.
Kontaktinformationen
Vereinigtes Königreich
- help@drorganic.co.uk
- drorganic.co.uk
3,5
Akzeptabel
229 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 56 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service
Excellent service. So glad to see that Dr Organic now have metal screw tops.
5. Oktober 2023
Antwort von Dr. Organic
Thank you Christopher so glad to hear that you are pleased with the service and our newly packaged products 😊
Excellent service
23. September 2023
Antwort von Dr. Organic
Thanks for taking the time to leave a review, much appreciated.
amazing products
amazing products that help me deal with my allergic rashes on faces but also on my body too. I recommend it to anyone with skin problems.
16. September 2023
Antwort von Dr. Organic
Thank you Agnes, we appreciate your comments.
Aloe Vera wash is excellent for…
Aloe Vera wash is excellent for sensitive skin. My son has been using this product for well over 4 years now.
Keeps his Eczema at bay. Lovely pleasant fragrance,
11. September 2023
Antwort von Dr. Organic
So pleased to hear this, thank you for sharing and reviewing.
Excellent
Excellent. Very fast delivery to Germany, trusted products and quality.
22. September 2023
Bewertung ohne vorherige Einladung
Antwort von Dr. Organic
So pleased to hear of your positive experience. Many thanks for leaving a review.
I bought a 5 litre tea tree body wash…
I bought a 5 litre tea tree body wash but it was sent without pump. When I complained I expected apology and pump to be sent to me. That has yet to be done. It appears that they didn’t believe me, instead they asked me to take photos and sent it to them.
5. September 2023
Antwort von Dr. Organic
Hello Elizabeth, I am very sorry to hear that your order was missing an item. I believe customer services investigated the issue and hope that you will now have received your replacement pump. Should you wish to discuss further please email customerservices@drorganic.co.uk
Love the products!
3. September 2023
Antwort von Dr. Organic
Thank you Naz, great to hear that you love our products!
I have been using the product for…
I have been using the product for 3years now and no regrets
2. September 2023
Antwort von Dr. Organic
Thank you for your review, much appreciated.
FALSE packaging and WASTE of paper
FALSE packaging and WASTE of paper . My partner just purchased some tea tree nail solution it was a tiny bottle 2.5 inches high and 1 inch in circumference in a box 5inches high and 2.5 inches wide . The bottle could have been sold independently of the box and not only saved the company money but it would’ve provided much more customer satisfaction and less disappointment . What purpose is this packaging actually serving ?
10. September 2023
Bewertung ohne vorherige Einladung
Antwort von Dr. Organic
Thank you for the lovely review Jane, we are so glad to hear that you are happy with the service and products.
No hassle from start to finish
1. September 2023
Antwort von Dr. Organic
Thanks for the review, so pleased to know your order was successful.
usual excellent service
31. August 2023
Antwort von Dr. Organic
Fantastic news, thank you for reviewing us Joyce.
Very nice products, free of nasties.
Shampoo and conditioners arrived safely, love the smell and performance, thank you Dr Organic
23. August 2023
Antwort von Dr. Organic
Thanks for the lovely review, much appreciated.
I gave it four stars because I like the…
I gave it four stars because I like the product, but not five stars because 2 weeks after purchasing, I came across Dr Organic products in a retail store and they were cheaper than online. And when online you have to pay over a certain amount. So for me, retail is better.
1. August 2023
Antwort von Dr. Organic
Hello Sandra, thank you for the review. Prices will vary depending on discounts/promotional offers available.
Antwort von Dr. Organic
So glad to hear that you were happy with everything.
Shipping company very bad
You have a bad delivery company who made mistakes twice, even though the address was correct..and the order was cancelled
Thank you for returning the amount.. But it is strange that you did not suggest sending the order to another shipping company
1. August 2023
Antwort von Dr. Organic
Hello, I'm very sorry to hear that there were issues with your order, if you haven't already please inform the team help@drorganic
Brilliant service all round…
Incredibly helpful customer care, and prompt replies… quality product too… thank you Kay, you were a star….
1. August 2023
Antwort von Dr. Organic
Thank you Tracey, your feedback and review is much appreciated.
Antwort von Dr. Organic
So please to hear this and very grateful of the review.
Avoid Stains Clothes Permanently- Pura Aloe Vera Suntan Lotion
Used Pura aloe vera sun tan lotion and it stained my clothes permanently as wouldn't wash out in the washing machine. Contacted the customer service team and they were no help whatsoever and tried to blame the staining on the product being out of date. Avoid if you don't want ruined clothes!!
UPDATE
Dr Organic tried to take down my review but failed! They have also not responded to this review which speaks volumes for the attitude of the company!
21. Juli 2023
Antwort von Dr. Organic
Once again please accept our sincere apologies for the issues you experienced, unfortunately certain materials and especially white clothing is more susceptible to staining from sun care products. Our sun cream is a mixture of oils and filters and when mixed with perspiration, water, chlorine or salts for a prolonged period can result in staining, especially if clothing is worn before the product has dried. Furthermore if the product is used past its expiry date which is indicated on pack and therefore oxidised due to exposure with air there is even more likelihood of staining, as was this case with your complaint. We have confirmed that our products do meet all necessary cosmetic standards, carry the expiry dates and also include voluntary warnings around staining. We are very sorry to hear that you weren’t happy with our response or offer of a good will gesture on our part to resolve. I can confirm your comments have been recorded and reviewed by our senior management.
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