Dreem Health Sleep Clinic Bewertungen 

190
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Blessing was very helpful in explaining how to proceed with ( monitoring device being sent to me. She was also very helpful in explaining my sleep test results too. I liked the convienience of the s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It was a good experience all around. The sessions were helpful and insightful, and the sleep study was really valuable, especially because it had 2 nights of data. I've made some adjustments to my eve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

My first encounter with Dreem was a telehealth phone call with my nurse practitioner. She deftly handled my questions and put me at ease with her natural conversation style. Within a couple of days,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schlaflabor

Vom Unternehmen geschrieben

Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

190 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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4,4

Alle Bewertungen

(190)

183 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

A+++

Fast appointment. At-home sleep test. No need to leave the comfort of your home. Video consultation and follow-ups. Even the billing is all online. Can't wait to get my new CPAP.

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

Aurelio, A+++ right back at you! So happy the whole process felt fast and seamless. Can’t wait for you to get your CPAP.

Bewertet mit 5 von 5 Sternen

Very helpful and super compassionate

Very helpful and super compassionate. Gave me info about upcoming other medical procedures and who I need to advise about the apnea.

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

Jason, thank you for sharing this. Compassion and clear guidance are two things we care deeply about, so this really means a lot.

Bewertet mit 5 von 5 Sternen

She explained everything

She explained everything and walked me through the test results! I feel empowered to improve my sleep now.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

Thank you so much for this! Feeling empowered and informed is exactly what we hope every patient walks away with.

Bewertet mit 5 von 5 Sternen

Unsure about better sleep

I was not sure about this program at first because of how it was introduced but I am very happy with the results so far.

25. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

Bob, thank you! It’s totally normal to feel unsure at the start, so we’re especially glad the results have been positive for you.
Wishing you great sleep ahead!

Bewertet mit 1 von 5 Sternen

Hidden costs and bad product

I was under the impression all the visits would be a set 145, but my second visit cost 235. The test kit they sent claimed I slept 7 hrs staight where I may have slept 2, and that my blood oxygen level got as low as 60%. You should be going to the hospital at 80%, I would be dead if it got that low. They were supposed to get me an appointment with a local sleep study clinic but never did. Buyer beware.

8. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

JM, we hear how frustrating this must have been. Clear pricing, accurate results, and timely follow-up are essential, and it sounds like we fell short for you. If you’re open to it, our team would really like to go through this with you at hello@dreemhealth.com.

Bewertet mit 5 von 5 Sternen

I finally addressed my sleep issues…

I finally addressed my sleep issues after struggling for years. Alexandra listened to my concerns and feel like we have a good plan to help me get off pills and be more rested.

21. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

Jake, thank you for sharing this. Taking the first step after struggling for years is huge, and we’re so glad you felt supported in building a plan that works for you.
We’re cheering you on!

Bewertet mit 5 von 5 Sternen

Very Informative and I felt comfortable talking with Dr. Willis

Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much for hearing me, not just another patient. Various sleep apnea devices for home testing were recommended based on what we had discussed and she really paid attention.

15. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

Ellen, you just made our day. Knowing you felt like you were talking to someone who really cared is everything to us.
Grateful for your trust!

Bewertet mit 1 von 5 Sternen

Lack of Transparency, Timeliness, Honesty, and Accountability

I sought treatment with Dreem Health for about three months, but ended my relationship with them after repeated issues related to billing and communication with their team. During my time as a patient, Dreem:

- Billed me incorrectly (and dramatically more than appropriate, as per my insurance), without proactively correcting the issue.
- Failed to clearly communicate their billing practices.
- Refused to clarify their billing practices in writing.
- Failed to timely respond to billing questions.
- Failed to respond to billing questions altogether upon request for additional information, in writing.
- Refused to allow me to speak synchronously to someone in their billing department.
- Failed to timely provide my personal medical records upon written request.
- Continued to bill my insurance provider after I had discontinued treatment (the discontinuation was confirmed in writing by Dreem).

Ironically, Dreem is proactive in claiming they’re owed money. They recently sent a particularly aggressive message to me: “To avoid escalation, please settle your balance immediately.” Notably, the 45-day-old bill did not list a due date and was the subject of outstanding questions with their billing department.

In all, I’ve spent 3 - 4 hours (and many more hours of stress and worry) dealing with Dreem—with no end in sight given their enduring communications and internal logistical challenges.

I would personally never again trust Dreem with anything as important as medical treatment or advice—given their course of conduct clearly establishes a lack of transparency, timeliness, rigor, and honesty in their billing and communications.

Many of their recent 5-star reviews on this platform strike me as highly suspicious, and most likely fake. My experience aligns with many of the 1-star reviews here complaining of billing policies and practices lacking in transparency.

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

We're really sorry to hear about your experience with billing and communication. What you've described sounds incredibly frustrating, and we clearly didn't handle things the way we should have. Billing errors, lack of clarity, delayed responses, and continued insurance charges after discontinuation are serious issues, and we want to make this right. Please reach out to our team at hello@dreemhealth.com so we can address these concerns directly and resolve the outstanding issues.

Working hard to turn this around for you,
The Dreem Health Team

Bewertet mit 5 von 5 Sternen

Beyond my expectations

My initial consult was pretty much perfect. Highly professional and informative. It was also easy and I didn’t have to wait months for an appointment.

7. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

Wow, thank you! Hearing that we exceeded your expectations and made scheduling simple means so much. We're thrilled you had such a positive first experience 💙

Bewertet mit 4 von 5 Sternen

Efficient and clear instructions.

Efficient and clear instructions.

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

We appreciate this! Efficiency and clarity are so important to us. Thanks for sharing your experience 💙

Bewertet mit 1 von 5 Sternen

Harassing emails and outrageous cost!

They kept changing my appointments and the cost was outrageous. They still keep sending me threatening emails on my $100 remaining balance. Would not recommend this company.

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

We're really sorry to hear about this experience. Appointment changes and billing issues are incredibly frustrating, and it sounds like we didn't handle this well. We should have communicated more clearly and resolved the billing situation much faster. Please reach out to our team at hello@dreemhealth.com so we can make this right and address the balance issue.

Working hard to turn this around for you,
The Dreem Health Team

Bewertet mit 5 von 5 Sternen

Dawn was incredible and made me feel…

Dawn was incredible and made me feel comfortable. She was caring and kind. My experience with this company was incredible all around.

29. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

This means everything to us, Chris! Dawn is such a caring provider, and we're so glad she made you feel comfortable and supported. Hearing that your whole experience was incredible is the best feedback we could ask for. Thank you 💙

Bewertet mit 5 von 5 Sternen

The doctor was awesome 👌🏽

The doctor was awesome 👌🏽, absolutely grate experience. Her name is N.P Lauren Henrey, trust me when I say she is joy to work with it and she knows her stuff. Almost didn't want the video call to ens lol . Most definitely learnt more about my sleep apena.

25. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

We love this so much! Lauren is truly a gem, and we're thrilled she made the experience so positive for you. It's awesome that you went from hesitant about the video call to learning so much about your sleep apnea. Thank you for sharing 😊

Bewertet mit 5 von 5 Sternen

Wonderful helpful and easy

Wonderful helpful and easy

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

We appreciate you! Thanks for sharing your experience 💙

Bewertet mit 5 von 5 Sternen

Helpful ,explained everything…

Helpful ,explained everything thoroughly and patient

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Dreem Health Sleep Clinic

This is wonderful to hear! We're happy everything was explained clearly and you felt taken care of. Thank you 💙

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