Drain Doctor - Oxford Bewertungen 

264
•
TrustScore 5 von 5

4,9

Shacks Barn Farm, Unit 10b, NN12 8TB Silverstone, Northamptonshire, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service from Kay at Drain Doctor. He cleared my blocked sink quickly and professionally - even though there is some questionable plumbing work in my kitchen. He was very friendly, polite, and ma... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really pleased with the service from drain doctor. Mark from the Oxford branch came to sort out a foul water smell from my downstairs toilet which had been persistent for a long time. The access... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sam from The Drain Doctor is absolutely brilliant. He’s friendly, funny, and instantly puts you at ease, which makes a stressful situation so much easier to deal with. He’s completely honest, clea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very professional service for a difficult soil blockage in a residential drain stack. Kept to times we agreed with the office - polite and respecful operator doing the job. All drains in the house... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Kanalreinigungsservice
  2. auch in
  3. Klempner

Vom Unternehmen geschrieben

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Kontaktinformationen

  • Shacks Barn Farm, Unit 10b, NN12 8TB, Silverstone, Northamptonshire, Vereinigtes Königreich

  • 01865 224 818
Promotion box for Drain Doctor - Oxford

Book an engineer in 2 minutes

Available 24/7, 365 days with free call out and no obligation quote.

4,9

Hervorragend

TrustScore 5 von 5

264 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(264)

1.827 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

A great service

Drain Doctor came out within 3 hours of me making contact and there was no call out charge. George the technician was fantastic - courteous, forthcoming with what he would do and the costs before he started, efficient and very effective. I can't recommend him and Drain Doctor highly enough

1. Juni 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Bewertet mit 5 von 5 Sternen

Great service

Communication was prompt and I was offered an appointment within a week of first contacting the company.
Sam was friendly, knowledgeable and helpful in explaining the house’s drainage system.
For a reasonable price I now have reassurance that we can go ahead with our project.

29. Mai 2024
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Antwort von Drain Doctor - Oxford

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Bewertet mit 5 von 5 Sternen

Prompt polite service at a reasonable price

Drain Doctor came the following day and dealt with the blocked drain promptly. The tradesman was very polite and friendly. The price was fair and reasonable.

17. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're pleased to hear that you received prompt, polite service. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service. Friendly and professional
Would highly recommend

16. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you received brilliant service. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Amazing service

We have just had our kitchen drain cleared by an absolutely amazing gentleman from Draindoctor (oxford) his name was Sam. He explained the process of diagnosing the problem and what the possible costs would be. Everything was explained professionally and he was extremely polite and friendly and able to answer any questions we had. After solving the issue and clearing the blockage, he cleaned up after himself and left the area immaculate. I was so impressed with his work and his professionalism that I would not hesitate to recommend Draindoctor to anyone. Sam is an excellent ambassador for your company, I wish more trade people had this level of service. Thank you.

13. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you received amazing service from Sam and that you would recommend us. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service. They responded to the online query in 20 minutes and were on a site not long after that. They investigated the problem, found a root cause and were able to resolve the problem within a single visit. I strongly recommend!

7. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

It's great to hear that you received amazing service and that you would recommend us. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Excellent

Sam arrived quickly, knew exactly what to do and sorted the problem. He was helpful and friendly.

29. April 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thanks for your feedback!

It's great to hear that you received excellent service from Sam and the issue was resolved. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Excellent reliable service

We had a severely blocked kitchen sink I contacted Drain Doctor - Oxford first thing in the morning. By 12.00 noon they'd arrived and it was sorted.
Perhaps not the cheapest service but they were easy to deal with, as good as their word and pleasant to deal with.
I would definitely use them again if a similar situation were to arise.

22. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you received excellent service and that you would use us again in the future. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Great Service

Great Service - very prompt and reasonable. James was excellent in sorting out the problem with the drain. He was polite, charming and thorough.

16. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you received great service from James. 😊

Many thanks,

Calum

Bewertet mit 5 von 5 Sternen

Would definitely recommend

We had a blocked drain last Thursday afternoon, drain doctor sent out an engineer within 40 minutes, George was amazing! very friendly, informative and thorough.
I would definitely reccommend

11. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

It's great to hear that you received amazing service from George and that you would recommend us. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Fast,efficient friendly service

Fast,efficient friendly service . Highly recommend

10. April 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thanks for your feedback!

It's great to hear that you received fast, efficient and friendly service and that you would recommend us. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Excellent service

Sam who came to replace the kitchen sink tap was on time. He was polite and fresh friendly and did a very professional job.

8. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're pleased to hear that you received excellent service. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Unpleasant experience made pleasant!

George arrived and found a horrendous blockage to clear to get things working again. He was very friendly and pleasant, and did a difficult job extremely efficiently and mainly in the dark! I rate the service very highly, couldn't be more grateful to get the job done quickly on the same day that I made contact and over a bank holiday weekend.

30. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

It's great to hear that you received friendly and pleasant service along with the issue being resolved. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Organised

Organised, efficient, helpful service.

25. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're pleased you've received organised, efficient and helpful service. 😊

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

The two engineers were very polite and…

The two engineers were very polite and professional.
Explaining everything they did throughout the visit.
I would highly recommend

22. März 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you received polite and professional service. 😊

Many thanks,

Calum

Bewertet mit 5 von 5 Sternen

Fantastic Service

Fantastic service, can’t fault this company at all. We rang them in the morning and they arrived on the same day. We got a quote there and then and gave the thumbs up to go ahead with the repair of our toilet that had not been working for two weeks. James who is friendly, courteous and professional did a great job to get us back up and running. We would 100% use them again. Very happy and appreciative with the work done.

16. März 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you received fantastic service and that you would use us again in the future. 😊

Thanks,

Calum

Bewertet mit 4 von 5 Sternen

Very efficient and responsive but…

Very efficient and responsive but outrageously expensive

14. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Drain Doctor - Oxford

Hello,

Thank you for sharing your feedback, we are sorry to hear you weren't completely satisfied with the cost.

Before we carry out any work, we evaluate the problem and provide a quote. Once you are happy with the quote, we then start the job.

If this process was not followed, please email your postcode to UK.Feedback@nbly.com and I will investigate this further for you.

Thanks,

Calum

Bewertet mit 5 von 5 Sternen

Good, honest and speedy service.

Our downstairs toilet was blocked so I called Drain Doctor Oxford on a recommendation. James came out, a lovely guy, had a look in the drain and identified it was blocked. He gave me the price to clear it and as I was speaking to my wife about it he quickly informed me that it seemed to clearing itself as we were talking! He suggested giving it a flush and lo and behold it cleared. I really appreciated his honesty as he could have quite easily not said anything and still charged me. Good, honest and speedy service. I wouldn't hesitate to recommend them based on my experience. 5 stars!

13. März 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you were pleased with the service received and that you would recommend us. 😊

Many thanks,

Calum

Bewertet mit 5 von 5 Sternen

Work carried out on our main drain

We needed some work carried out on our main drain and our neighbour, who had had similar work done, recommended Drain Doctor - Oxford. In our phone call an appointment for the following day was arranged. One of their local engineers visited to discuss our needs, resulting in a quote by email later in the day. The quote also included replacing our inspection chamber cover, which the engineer had noted was no longer sealing. We discussed certain aspects of the quote by email with the proprietor, who was knowledgable and agreed that the chamber cover could be replaced like for like (with a ductile iron cover) for the same quoted price. Owing to the need to order the latter, the work was arranged for about three weeks later. The same local engineer from before arrived at close to the appointed time and carried out the works in a polite, friendly and professional manner. The drain turned out to be beneath the water table; however, he approached this in a resourceful way - enabling satisfactory completion of the work. We were asked to pay for the work by card before he left, which was unexpected but not a problem. Later that day we received a 'paid' invoice, an illustrated description of the job and a report with endoscope pictures of the new drain component in operation. The whole experience has been entirely satisfactory.

4. März 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that the issue has been resolved and you are satisfied with the results. 😊

Many thanks,

Calum

Bewertet mit 5 von 5 Sternen

Easy

Easy, fast and friendly service

16. Februar 2024
Bewertung ohne vorherige Einladung
Drain Doctor - Oxford-Logo

Antwort von Drain Doctor - Oxford

Thanks for your feedback!

We're delighted to hear that you've received easy, fast and friendly service! 😊

Thanks,

Calum

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