Doncaster Council Bewertungen 

DMBC Housing standards, another tax payer funded department that is not fit for purpose.

After 2 years of ongoing problems with an appalling estate agent who are unwilling to fulfill their legal obligations in order to maximize profit, I contacted DMBC housing for help.
After numerous attempts I finally got through to arrange a visit to the property. An officer came to inspect the property and talk to me about the issues we were having. I was told someone would be in touch. The weeks passed ,repairs were still not carried out by the estate agents and I still had no response from DMBC. I rang DMBC back multiple times to no avail. The phone would just ring with no answer. I would leave numerous answer phone messages with my details for a call back but nobody called. On the rare occasion someone actually did answer they would take my details and say someone will call you back. Nobody called. I decided to email the department instead only to find they have blocked their own email address so it is impossible to contact them by that method too.
Eventually after weeks of frustration i was able to arrange a second visit to the property. The same officer as before came out and agreed something must be done about the issues we were having.
The estate agent in the meantime carried out some repairs but not all and we are still to this day without heating.
I still have had no update from DMBC after two months so have had to chase it up once again only to be put through the same frustrating process. They don't respond to your answer phone messages and if they answer the phone at all they just say someone will ring you back. They don't!
I have tried complaining to 736000 who transferred me through to the housing standards department after I tried all afternoon to no avail, only to have my details taken and be told 'someone will ring you back'. Guess what? They didn't bother. Rang them again today when I eventually got through only to be told there is nobody to take my call can they take my details they'll ring me back!!!

Rang 736000 again to complain only to be told I will have to fill in a form online with up to a ten day wait for a response if you get one at all.

It seems DMBC housing standards has no intention of tackling dodgy estate agents and landlords. They obviously don't want you contacting them to report these things. If they did they wouldn't make it near impossible to speak to someone or block their own email address from incoming traffic.
Another tax payer funded department that is not fit for purpose.
0 zero stars 🌟

I’ve lived in Doncaster all my life and it’s getting worse. The smell and filth in and around the centre is disgusting. The only clean area is where the council offices are, the rest of the town and surrounding area is filthy and stinks to high heaven. I walk into to town(only if I absolutely have to) using st Mary’s bridge and regularly pass people smoking cannabis while pushing prams. This is apparently acceptable in Doncaster. The antisocial behaviour is just accepted in and around the villages of Doncaster, I know this as I’ve reported illegal motorcycles being ridden up and down playing fields on numerous occasions and the problems remains. If you’re planning a visit to Doncaster, I’d go to York or Lincoln instead.

St ledger homes are wasting millions. The complaints team cover up, consistently and are sneaky liars.

Their men are lazy, cannot mix concrete. No pride in their work. Every interaction is a long drawn out process. They have internal teams all trying to screw the other team over so not to pick up work. Leaving the Tennant in the middle trying to get things done being passed from pillar to post.

Never speak over the phone get it written down in emails. When you put a verbal complaint in, you end up recieving a response to a random matter you know nothing about. All emails are indexed and archived, voice calls are not.

The complaints use the same excuses to mitigate their poor performance. They claim they tried to ring your phone even though you have not had a call and cancel jobs, inspections.

Inspectors never inspect your lucky if they even get out of their van.

Third parties don't provide value for money, the council never ensures their work is acceptable. They pay for loft insulation and cavity wall to contractors who take the money but don't do the work. Inspectors sign this work off having never got out their car. Maybe their weighed down with brown envelopes in their pockets.

Thousands of Doncaster homes are cold because they have fake energy certificates. They dare not tell their tenants the contractor who was paid to drill holes and fill the cavity. Did a crafty and didn't fill the cavity but sealed the holes to make it look like they did. The council found this out around 2013 but is suppressing this to hide their incompetence and protect their image.

Infact this is a nationwide scandal all over the country billions of pounds have been scammed. National government is aware but doesn't want to acknowledge it. However as gas has quadrupled this problem needs to be addressed.

The inspectors don't use equipment correctly on purpose so as to not create new jobs. Like £5000 thermal imaging cameras so they can claim there's nothing wrong with your insulation. When there is, always ask out side professionals industry standards. Their men are lazy and will never suggest a solution if it requires them to work. However I found if you say I spoke to a builder who suggested this needs to be done they will do it. But they will never volunteer the solution. I found you get 5 mins in your home shrugging their shoulders. And 1 to 2 hours sat outside in their van reading their newspaper. Which when you put a freedom of information request to see how much the call out was its disgusting how much was charged.

I've brought this up with UKIP and Conservative councillors who know but say there's nothing they can do. If they enquire they can say there was people sat in the van they can invoice £450 for. Even though they don't get out, mostly no-one was sat in the van. Labour Council, Labour mayor its all corrupt, masons, secret dinners. It matters not who you vote there all the same.

Inspectors or tradesman knock quietly then run to their van so they can cancel the job claiming your not in.

They don't give proper notice before coming so your not expecting them. If your not in the job gets cancelled.

They all cover for each other, their playing catchup to correct poor work which should have been done properly first time.

What I have noticed is recalls have to be done with their own money. So they raise another fake job to invoice for to pay for the work to correct their bodge jobs.

Your M.P.s and local councillors are meant to hold them to account... they are usless. They know about the problems but say there's nothing they can do. How can this be so? How can this be allowed to continue?

They even lie to your M.P.s when you complain, they even refuse to give you information in freedom of information requests. They deny it exists when it does, especially when it makes them look incompetent.

Donny gate never went away

They are a law unto themselves, and they can do as they please. How can council tax be increased to pay for this service. The service is abysmal, they spend more time and effort protecting their image than addressing the underlying corruption and mismanagement. I wish this energy was directed into service delivery.

Now covid is being used as an excuse, the service was poor before covid.

If I could give a zero star that would be too high

If people really knew how much of public money they squander there would be riots.

Sack the lot of them
I have witnessed first-hand wall to wall corruption absolutely everywhere within this vile pit of snakes - a sickening bunch of lazy, bone-idle, job's-worths, public-sector filth, every single one of them, all covering up for each other like a seething gang of petty crooks.

Watch out especially for the particularly evil and truly wicked individuals in the environmental enforcement department - all nasty, vindictive, spiteful individuals who are absolutely hopeless at their jobs, they exhibit outright delight in their refusal to fulfil even their most basic commitments and statutory duty of care, and are an all-round disgraceful stain not just upon the good name of Doncaster, but the whole of humanity. Their payslips are nothing short of theft of the public purse every month and they need bringing to justice.

It's going to be a long task, but I'm going to do exactly that. I'm going to drag every single one of these animals in front of the Ombudsman for thorough investigation, no matter how long it takes. Starting with the environmental enforcement scum.

I ponder this how many so called inspectors are qualified for their job. Not only that how many councilors are mentally capable of looking after millions of pounds without dribbling. From personal experience how many local council housing officers think st ledger homes are a irelivant but then again do st ledger give a monkeys, after all your only a Tennant.

Vile labour leftwing council !
Disgusting what Doncaster has become !
Vile housing department using the name " ST LEGER HOMES where complaints are swept under the carpet / the complainers are fobbed off by staff who stick together and defend each other . They state they " DO NOT " discriminate against anybody for any reason then they discriminate against people with mental health issues / physical disabilities and hate Right wing opinions and people who argue with their rude bullying nasty staff .
Then they say that ST LEGER HOMES is nothing to do with the Council . So what happened to the council's housing department ?
It became ST LEGER HOMES !
Clearly an if your face fits council .
After the Donnygate scandal this council has really gone down the sewer !

But that's the Labour party for you !

Just want to say during this covid19 situation Doncaster council have sent me a letter asking for the £35 I am in arrears with my council tax
Never once mentioned how my money situation is unlike credit cards who are giving holiday periods .
Would have been nice if at any point to ask if I'm financially ok to pay this £35 .
But unfortunately yet again showing their true colours and demanding it's paid in 7 days .
Zero stars from me.

After all that has gone off you have done amazing work, always readyt o help when you can.

Keep going you are doing great

Only there to help friends. The individual I dealt with - marie rhodes - was completely horrible and unhelpful. The only thing this council succeeds in is treating flood victims badly and being corrupt and rude.

The UK's most corrupt council. Where did the missing millions the govt gave them for flood defenses go? In Councillors pockets and paying for the new offices for the horrible liar staff who work in them.