Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I had preciously written a good review for this company as soon as I purchased the phone. Two years later when I erased the data to resell it, I realised that the MDM management (remote control) was o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Phone was brand new in opened original box. Still had original protective film attached, ie was effectively unused. Delivered quickly. Only downside was packaging was rather poor, basically an overs... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I don’t believe in writing reviews straight after receiving an item, wrapped in the early excitement of the purchase also cba. So here’s my review 2 years later, no issues even after the warranty... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent experience. We had a problem with the wrong tracking number being attached to our phone and being notified of its delivery when we didn’t receive it. Doji very responsive quick and helpful.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marktplatz
  2. Handy-Recycling und Entsperrservice
  3. Mobiltelefongeschäft
  4. Recyclingcenter

Vom Unternehmen geschrieben

the smarter way to buy and sell phones


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

802 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Doji didnt send my iphone 11 order and…

Doji didnt send my iphone 11 order and i put a review explaining what happened and they flagged my review. These guys are scammers, do not purchase.

24. November 2023
Bewertung ohne vorherige Einladung
Doji-Logo

Antwort von Doji

Dear Pablo,
I hope this message finds you well.

As previously explained, your transaction, dated November 23, 2023, was cancelled, and therefore a refund has already been processed for you.

Regarding the delivery, no phone was dispatched to your address. The tracking number you observed corresponds to the item's arrival at our warehouse. We follow a thorough verification process before dispatching units to our valued customers.

Given that the refund has been successfully credited back to your bank account, we consider this matter satisfactorily resolved.

Should you have any further inquiries or require assistance, please don't hesitate to contact us.

Warm regards,
The Doji Team

Bewertet mit 5 von 5 Sternen

Quality phone, simple purchase.

I had a really simple experience with Doji, I ordered a phone rated 'Excellent', expecting to wait the 2-5 days however it arrived the next day!

The phone itself is in mint condition and seems to have very good battery condition and no scratches anywhere... one tiny scuff mark near the charge port, that's it.

All in all, I can thoroughly recommend Doji and you can even be a little smug about doing your (admittedly small) bit for the planet.

23. November 2023
Doji-Logo

Antwort von Doji

Thank you! We're thrilled you had a simple and speedy experience with us, receiving a phone in mint condition. Your recommendation and eco-conscious choice mean a lot to us!

Bewertet mit 1 von 5 Sternen

i wasnt at the establishment and it…

i wasnt at the establishment and it says order delivered when i havent recieved anything.

24. November 2023
Doji-Logo

Antwort von Doji

Dear Pablo,
I trust this message finds you in good spirits.

Thank you for reaching out to us. Your transaction, dated November 23, 2023, was cancelled, and therefore a refund has already been processed for you.

Regarding the delivery, no phone was dispatched to your address. The tracking number you observed corresponds to the item's arrival at our warehouse. We follow a thorough verification process before dispatching units to our valued customers.

Given that the refund has been successfully credited back to your bank account, we consider this matter satisfactorily resolved.

Should you have any further inquiries or require assistance, please don't hesitate to contact us.

Warm regards,
The Doji Team

Bewertet mit 5 von 5 Sternen

Excellent service, excellent phone!!!

Great app. Ability to either buy or make an offer on a product. Good communication and fast response to queries. I choose a iPhone 14 Pro in excellent condition and it is exactly what I received. Looks brand new and with 100% battery health. Arrived in 3 days. Will definitely use them again for future purchases.

23. November 2023
Doji-Logo

Antwort von Doji

Thank you! We're thrilled you had a great experience with our app, quick communication, and receiving the iPhone 14 Pro exactly as described. We're looking forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Apple iphone 11 (Good condition)

Ordered yesterday (23/11) and it’s just arrived! Perfect condition, so quick and so so easy. Very happy teenage brother this Christmas!!

24. November 2023
Bewertung ohne vorherige Einladung
Doji-Logo

Antwort von Doji

That's wonderful to hear! We're thrilled it arrived so quickly and in perfect condition. We hope your teenage brother loves it! 🎄😊

Bewertet mit 5 von 5 Sternen

Good communication

Good communication
Fast delivery
Good quality phones

21. November 2023
Doji-Logo

Antwort von Doji

We're glad you found our communication effective, the delivery fast, and the phone quality good. Your satisfaction is our priority!

Bewertet mit 5 von 5 Sternen

Excellent service

Really straightforward and easy to use.
Excellent quick service and delivery

21. November 2023
Doji-Logo

Antwort von Doji

We're delighted you had an easy experience using our platform and that our service and delivery met your expectations. Your feedback is appreciated!

Bewertet mit 5 von 5 Sternen

Great concept

I love Doji's concept.
Thoroughly checking and inspecting a device's worthiness before sending it off to a buyer.
How it should be really, rather than the seller just fobbing you off with YOUR hard earned money.
I purchased a Samsung Galaxy A52 for my mother just last week and I'm so impressed with the quality of the device that I decided to buy a device for myself.

22. November 2023
Bewertung ohne vorherige Einladung
Doji-Logo

Antwort von Doji

Thank you for your kind words! We believe in providing quality devices, and we're delighted you found the Samsung Galaxy A52 impressive for your mother and decided to get one for yourself too. Enjoy your devices!

Bewertet mit 5 von 5 Sternen

Excellent service and communication, super pleased with my purchase

Website was really easy to use and navigate, options all clear. Communication and service was excellent. I’d selected an excellent quality iPhone 14 Pro, been matched with a seller, upon Doji inspecting the phone they had downgraded it to a very good, they contacted me immediately with my options, one of which was a discount for the downgraded quality. I choice to wait for another excellent quality phone, and received further notification that my choice was being actioned. I received further updates about delivery, which was still very prompt. Phone arrived, packaged well, in expected condition and working as expected. Very pleasant experience, would recommend and use again.

16. November 2023
Doji-Logo

Antwort von Doji

We're delighted you had a positive experience with us! Ensuring clear options and prompt communication is important to us. Thank you for choosing to wait for the excellent quality phone. Your recommendation and willingness to use our service again are truly appreciated!

Bewertet mit 5 von 5 Sternen

An easy simple and much cheaper way to…

An easy simple and much cheaper way to purchase an excellent phone. Thank you. This is my second phone from you and I will always purchase from you in the future.

19. November 2023
Doji-Logo

Antwort von Doji

Thank you! We're thrilled you found our platform easy, simple, and cost-effective for purchasing excellent phones. We appreciate your loyalty and look forward to serving you in the future!

Bewertet mit 5 von 5 Sternen

Amazing

Phone in prestine condition. Thanks

18. November 2023
Doji-Logo

Antwort von Doji

Glad to hear that! Enjoy your pristine phone.

Bewertet mit 4 von 5 Sternen

Great service

It makes it so easy to purchase used phones online.

16. November 2023
Doji-Logo

Antwort von Doji

We're thrilled to have made purchasing used phones online easy for you!

Bewertet mit 5 von 5 Sternen

Top quality customer service from Leticicia & team

I recently made a purchase from Doji and while I wasn't 100% happy with the device (there were some hardware issues & extremely poor battery life, but these things happen from time to time with refurbs I guess) I have no doubt that Doji will do everything they can to resolve the issue for me as they went above and beyond in helping me initially after I made my purchase.

Would recommend highly!!

1. November 2023
Doji-Logo

Antwort von Doji

Thank you for sharing your feedback! We're sorry to hear about the issues with your recent purchase, but we're committed to resolving them for you. We appreciate your understanding and your recommendation means a lot to us!

Bewertet mit 5 von 5 Sternen

Quick, efficient service

Very pleased. My order came extremely quickly and was in excellent condition, exactly as described.

17. November 2023
Doji-Logo

Antwort von Doji

Glad to hear that! Providing a quick delivery and exactly as described product is what we aim for. Thank you for your feedback!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr