the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Mehr ansehen
Unternehmen hat geantwortet
This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Mehr ansehen
Unternehmen hat geantwortet
When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Kontaktinformationen
Vereinigte Staaten
- documentgenius.com
4,0
Gut
291 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No help at all
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback, and we’re sorry to hear that you felt you did not receive the help you needed. That is certainly not the experience we want for our customers.
If you’re still experiencing an issue or need assistance, please feel free to email Betty at support@documentgenius.com with the email address associated with your account and a brief description of the issue. We will be happy to review your case and do our best to assist you.
This is a scam
This is a scam. They say they won’t charge you for the free trial but I was charged $50 anyways. I cancelled the subscription and they still charged me!! Absolutely scam and fraudulent company.
In response to their response below. Again I DID cancel my subscription BEFORE the free trail was up and you charged me anyways. I have already emailed your fraudulent company and you did nothing for me?
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We're sorry to hear about your experience and understand how concerning unexpected charges can be.
Our free trial automatically converts to a paid subscription if it is not canceled before the trial period ends, which is outlined during the sign-up process and in our Terms of Use. However, we would be happy to review your account to confirm the exact sign-up, cancellation, and billing timeline.
Please feel free to email Betty at support@documentgenius.com with the email address used to create the account, and we will gladly look into your case and assist further.
EASY BILL OF SALE
I had a polished, ready-to-print document in minutes, which saved me a ton of time compared to drafting one from scratch. If you’re selling a car and want a professional-looking record that covers all your bases, I highly recommend using their user-friendly templates. A great experience from start to finish!"
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your kind feedback. We're glad to hear that you were able to create a polished document quickly and that our templates helped save you time compared to drafting one from scratch. We appreciate your recommendation and are happy that you had a great experience from start to finish.
It was easy
It was easy
I did minimal revision work
helped at the 11th hour
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We're glad to hear that the process was easy and that the template helped you complete your document with minimal revisions, especially when you needed it at the last minute. We appreciate you taking the time to share your experience.
Antwort von Documentgenius
Thank you for your feedback. We're glad to hear that you found the service helpful and appreciate you taking the time to share your experience.
Wasted 30 minutes "compressing" a PDF
Wasted 30 minutes compressing a PDF on a Free Trial. In the end, the "compressed PDF" I downloaded was exactly the same size as before!
28. Februar 2026
Antwort von Documentgenius
We’re sorry to hear about your experience and understand how frustrating that must have been.
We’d appreciate the opportunity to look into what happened with the PDF compression and see how we can help. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to review this with you.
Extremely useful and easy
Extremely useful app and very easy to navigate.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We’re glad to hear you found the app extremely useful and easy to navigate. We appreciate you taking the time to share your experience.
it was great for what I needed
it was great for what I needed
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We’re glad to hear it worked great for what you needed and appreciate you taking the time to share your experience.
It was very easy and had all the…
It was very easy and had all the information we were looking for.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We’re glad to hear it was easy to use and had all the information you were looking for. We appreciate you taking the time to share your experience.
If I could go lower I would give ZERO…
If I could go lower I would give ZERO stars. Total scam. NOT FREE. They set it up so you think you are getting a membership level that will provides limited service but then get a bill for $49.99. Use at your own peril.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
We’re sorry to hear about your experience and understand your frustration.
We’d appreciate the opportunity to review your account and address your concerns directly. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com
, and we’ll be happy to look into this further and assist where possible.
Antwort von Documentgenius
We’re sorry to hear about your experience and would appreciate the opportunity to help. Please email Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to look into this further.
Wonderful site to use for templates for…
Wonderful site to use for templates for legal documents and I'm sure other things. I've used them twice and gotten exactly what I needed both times thank you.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your kind words. We’re happy to hear the site met your needs and that you’ve had a great experience both times. We truly appreciate your support and feedback.
took care of business ♡
Documentgenius was very easy to use and quick at taking care of business.. thankfully.. I was able to download my compressed pdf form without loosing quality.. thank you Documentgenius ♡♡.
take care.. have a beautiful day as well as all that follows.. ♡♡
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you so much for your kind message. We’re glad to hear DocumentGenius was easy to use and helped you quickly download your PDF without losing quality. We truly appreciate your thoughtful words and wish you a beautiful day as well.
Worked great for what I needed
Worked great for what I needed, just wish it was free all the time but so great for a trial
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We’re glad to hear it worked great for your needs and that the trial was helpful. We appreciate you taking the time to share your experience.
Antwort von Documentgenius
Thank you for your feedback. We’re sorry to hear the experience was difficult to understand.
We’d like the opportunity to help and clarify any confusion. Please feel free to email Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to assist.
Antwort von Documentgenius
Thank you for your feedback. We’re glad you found it to be a great resource and appreciate you taking the time to share your experience.
It worked well but is too expensive for…
It worked well but is too expensive for my needs.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We’re glad to hear the system worked well for you. We appreciate your honesty about the pricing and will continue working to improve our offerings.
Great easy document HOWEVER you should…
Great easy document HOWEVER you should be able to view entire document before adding payment info for FREE 7 DAY TRIAL. Document was too long and not what I needed. TRIAL cancelled immediately after payment added and document viewed. Useless efforts especially when only wanted a ONE TIME document
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We’re sorry to hear the document didn’t meet your needs and understand your concerns about viewing the full document before starting the trial.
We’d appreciate the chance to look into this further and help where possible. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and she’ll be happy to assist.
Super easy to use
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for your feedback. We’re glad to hear you found it super easy to use and appreciate you taking the time to share your experience.
the misrepresentation of their…
the misrepresentation of their advertising as "free". only at the end after you spend all the time entering pertinent information THEN you see you are going to be chargef. why not be honest! all scammy
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Documentgenius
Thank you for sharing your concerns. We’re sorry to hear that the experience felt misleading and frustrating.
We’d like the opportunity to review this with you and address your concerns directly. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to assist and clarify any questions you may have.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.