AVOID ! Ordered an outfit and they sent me the wrong size . Sent diya online an email and got a response asking for photos but I have already posted it back tracked . The package has been re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Mehr ansehen
Unternehmen hat geantwortet
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on... Mehr ansehen
Unternehmen hat geantwortet
I bought 2 suits, ( a beautiful gharara suit),some jewellery and a khussa jutti,which i was worried wouldn't fit,so i went a size up & it was a perfect fit! Always buy my suits from diya cos i trust... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Kontaktinformationen
Vereinigtes Königreich
- help@diyaonline.com
- diyaonline.com
4,2
Gut
1212 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fantastic customer service
Brought several wedding outfits from here fantastic customer service from the staff, many thanks to Naeela and Ambia! Made the shopping experience so much easier with all the help from staff at Diyas
14. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Sultana,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Excellent quality and comfortable and…
Excellent quality and comfortable and right in size ☺️
8. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Mukta,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Good quality suits
Good quality suits, very well made. I would definitely order from here again. I ordered 2 suits one was not available in my size so was given the option to order an alternative or receive a refund. I ordered an alternative suit and they were sent promptly and before the date I expected. I ordered one suit specifically as it had a zip at the back and was extremely pleased with the quality and fit. I would definitely recommend ordering from this website.
2. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Satnam,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Always a bit of a worry when using a…
Always a bit of a worry when using a new online shop but this one was absolutely fine for me. The clothes are lovely and true to size. Will definitely be getting more stuff from here in the future
2. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Helen,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Great quality and price
Needed a quick delivery for a wedding, wasn’t sure of the quality online as it was the first time I ordered Asian clothes online but they were perfect and such great quality for the price too. Will be ordering again!
27. November 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Huma,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Happy customer
I’m absolutely delighted with my purchase that arrived the very next day!
7. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Heather,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Excellent suit and great fit
4. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Priya,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Delivery was fast ordered and the…
Delivery was fast ordered and the delivery came next day , suits were really nice
22. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Khaleda,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
EXCELLENT SERVICE
EXCELLENT SERVICE
I have ordered from diya on multiple occasions, each time has been excellent. Super fast shipping and superb communication. Will definitely continue to order from you.
10. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Rekha,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Must buy!
Honestly loved the item and it fit well!! So cheap and affordable too, recommend to all my friends
16. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Divya,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
It's good I like diya dresses
11. November 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Rubena,
Thank You for your valuable feedback, we are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Love my suits from diya!
19. November 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi R B,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
I am very unhappy with the service from…
I am very unhappy with the service from Diyaonline.
1- I have ordered 5 items , first they did not delivered it. After few days I contacted them via email. Then they replied, saying due to technical error, 1 item is missing from the order, so please select another item. I have selected another item. Paid extra for it.
2 days latter I received the delivery of only 1 item(which they said not available due to technical error).
5 items of my order are missing.
There is no phone number to contact, very frustrating.
1. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi,
Thank You for your feedback.
We're sorry to hear you had a delay in delivery.
As checked, your order was held earlier due to an item being out of stock.
As for the current status, the order was delayed due to a vehicular problem with the delivery partner while en route.
We're extremely sorry about the delay as we can understand how frustrating it must be for you.
We assure you that our team is looking into your issue as we speak and will come up with a solution ASAP.
Kind Regards,
Team Diya.
Love the clothes
Love the clothes, price and service. xx
17. November 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Daljit,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Lovely outfit
17. November 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Melissa,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Quality items
Quality items, exactly as described in the website.
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Charley,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
A SCAM
A SCAM! If I could give 0 stars, I would.
I ordered some items from these people for a friend’s wedding and was left heavily disappointed.
My order never arrived and after I sent them an email to complain and see what could be done, all I was told is that they’d have to contact the courier and that would take between 14-28 days to resolve the issue. They refused to do anything for me in the meanwhile, bearing in mind the wedding was in a few days.
It has now gone way past the 28 days time frame and I have sent 3 emails to them on 3 separate occasions and I have been ignored and getting no response from them.
What a scam they are!!! Do not trust them!
15. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Dear,
We're sorry to hear you had a bad experience with the delivery.
We assure you that our delivery partner DPD is investigating the issue and we need to await their findings to the investigation process, as mentioned in our emails.
Our team shall update you as soon as we have any updates from DPD.
Kind Regards,
Team Diya.
My only online desi clothing shopping…
My only online desi clothing shopping platform and I’m always very happy about the service and the quality of the products 🥰
12. November 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Grace,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
The Item was in good quality and worth…
The Item was in good quality and worth the price. Delivered in timely manner.
26. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Andrew,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Great
Great, beautiful dress and very comfy fit. I love Diya
30. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Kajal,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.