dishmatic.comBewertungen 

199
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Great product but it keeps being out of stock, and then stays out of stock for weeks. This really should be 5 stars the product deserves it, but availability is a real issue.

Bewertet mit 5 von 5 Sternen

Needed some spare heads for my washing up scrubbing brush. Dishmatic appeared to be the only source so I ordered direct from them a little worried I’ll admit as the price was almost too good to be tru... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... Mehr ansehen

Unternehmensdetails

  1. Reinigungsmittelanbieter

Vom Unternehmen geschrieben

Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

199 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(199)

67 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Quality washing up brushes

Took a while to arrive - 7 working days - but the dishbrushes are of very good quality and last a lot longer than other varieties. Good value for money.

4. September 2024
dishmatic.com-Logo

Antwort von dishmatic.com

Hi Lisa,

thank you so much for taking the time to write about your experience with us, and for your kind words.!
We will pass your comments regarding the delivery time to the relevant team.

Have a great weekend
Dishmatic Team

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery, easy transaction

5. September 2024
dishmatic.com-Logo

Antwort von dishmatic.com

Good morning Michelle,

we are very happy to know you are fully satisfied with the service provided!
Thank you for taking the time to share your experience.

Have a great day!
Dishmatic Team

Bewertet mit 2 von 5 Sternen

Leakage between cap & handle

I recently bought a 4 pack sponge refill, filled the wand with detergent, and saw there was a slow leak of detergent between the cap & handle. I went back to buy a replacement wand with sponge hoping there wouldn't be a leak, but yet again a leak. I always place the wand in an upright position so as the soap doesn't come through the sponge. Why is this happening?

23. August 2024
Bewertung ohne vorherige Einladung
dishmatic.com-Logo

Antwort von dishmatic.com

Hi Dianne,

we are really sorry to hear about the inconvenient with your handle.
Would you be so kind to send your details via email to our customer service at customersupport@libmanuk.com so they can investigate this further and get a complimentary pack sent to you.
Once again, please accept our apologies.
We are looking forward to hearing from you.

Dishmatic Team

Bewertet mit 1 von 5 Sternen

Lost a 20+ years customer.

Been using Dishmatic unit for over 20 years. Loved it. But my trusty old one gave up the ghost and I bought another one. As others have said, the sponge falls off the unit. Leaks and wastes so much. I have painful hands and the unit was so helpful. I won't even bother with a replacement, because they send out the same faulty type. Planned obsolescence? Well you forgot about your good name and word of mouth. So many people who saw what I used bought one themselves. Now, I've noticed that other companies are making them, so now's time to switch.

24. Juli 2024
Bewertung ohne vorherige Einladung
dishmatic.com-Logo

Antwort von dishmatic.com

Hi Loraine,
we are extremely sorry about your experience with our products and that we fell short of meeting your expectations on this occasion. Would you please contact us on +44 (0) 203 115 1800 or send us an email with your contact details at customerservice@libmanuk.com.

We are looking forward to hearing from you.
Kind Regards

Dishmatic Team

Bewertet mit 5 von 5 Sternen

Faultless Customer Service

Like others I had a problem with the sponge coming away from the attachment to the wand, contacted Dismatic and was sent a new set. I even use the detached one when I want to scrub a grubby baking tray holding it over my current sponge wand. Faultless customer service. Hope the manufacturing issue is fixed as these are a great product. Biodegradable replacement heads would be a great innovation 💡 please

3. Juli 2024
Bewertung ohne vorherige Einladung
dishmatic.com-Logo

Antwort von dishmatic.com

Dear Ann,

thank you so much for taking the time to write a review, and thank you for your kind words!
We are really happy we could make it right for you and you are happy with the service provided.

Kind Regards from your dish friend!

Dishmatic team

Bewertet mit 1 von 5 Sternen

This useless product!!!

I'm affraid the problem is the same as many other reviews,the new handles do not fit the sponges. The company must be aware of this problem, so why are they still selling them? I have now found that if you snap the back of the sponge it will will clip in ok and it works fine,no leakage.

10. Juli 2024
Bewertung ohne vorherige Einladung
dishmatic.com-Logo

Antwort von dishmatic.com

Dear customer,

we are sorry that our product didn't meet your expectation. Please accept our apologies for the inconvenient caused.
Would you be so kind to send your details to customersupport@libmanuk.com so we can get a complimentary pack sent to you.

Thanks for your understanding and Kind Regards

Dishmatic Team

Bewertet mit 1 von 5 Sternen

They fall apart

I used these for years. They used to last until the scourer was worn. Now they fall apart very quickly. The makers have clearly made the disgusting decision to intentionally make their product become artificially defective much sooner than it should so you buy more often. Very shortsighted as I suspect in the long term most users, like myself, will switch away to a different product.

16. Juni 2024
Bewertung ohne vorherige Einladung
dishmatic.com-Logo

Antwort von dishmatic.com

Hi Paul,
we are really sorry to hear about your experience and how you feel about our products after many years. We would really love to hear from you - can you give us a call on +44 (0) 203 115 1800.
We really hope to speak to you soon.

Dishmatic Team

Bewertet mit 1 von 5 Sternen

The head detaches from the handle…

The head detaches from the handle constantly. I sent a series of photos to Dishmatic as requested. They thanked me for them. Then nothing. No explanation as to why there is a problem. They said they would send a complimentary replacement but nothing received. The company is selling a product which is faulty and they do not want to offer any assistance.

15. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They must think we are muppets

I used to be a fan of this product and used it all the time. However this company has clearly taken all its customers (including me) for complete muppets. The quality has gone down ridiculously. I understand as a business you cannot make a product that lasts forever and most of your sales come from refills, however the fact that now the sponge brakes so quickly (last one after two uses) makes it outrageously poor. Changing brands and not going back.

5. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Odd sponge problem but great customer service

I agree with the other reviews about the sponges not fitting on properly at the moment and I’m not sure what is going on. However, I contacted their customer service who were very friendly and helpful and sent me a complimentary pack which are fitting on. A very rare good experience with customer service and I am very grateful that they quickly replied and sorted this out for me, although I don’t know why some of their sponges haven’t been fitting but I really appreciate their customer service.

3. Juni 2024
Bewertung ohne vorherige Einladung
dishmatic.com-Logo

Antwort von dishmatic.com

Thank you so much Fi for taking the time to write a review, and for your words of appreciation.
We are very happy to hear that - despite the initial issue with your sponge - you are happy with the way our customer service has solved the problem for you.
Please don't hesitate to contact us again if you need!

Kind Regards
Dishmatic Team

Bewertet mit 1 von 5 Sternen

Useless product.

I would give zero if I could. The soaps seems to come out of sponge when not being used so my draining board constantly has soap liquid on it. The brushes sometimes don't fit properly and don't get me started on the times the sponge has come away from the plastic. This company should really get its act together, there is no excuse for manufacturer incompetence. I will be looking for other products, this is costing way too much in fairy liquid and new refills.

4. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Useless, absolutely useless!

Useless. Must have shares in a dishwashing liquid company! Like others comments on this forum, I’ve used “dishmatic” for years. Recently the sponges have started falling off the handle after just a few uses and they seem to have changed the hole where the detergent is dispensed - it uses sooo much dishwashing liquid, I have to refill it every time I wash up. Not happy Jan. Will be trying another brand in future.

27. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dishmatic sponges no longer fit properly…

Dishmatic sponges no longer properly fit the handles…there is a large gap at the back closest to handle and the sponge cannot be properly fixed. As a result the sponges keep falling off and washing up with them is a very very frustrating experience..I will not be buying them any more. The sponges used to fit properly and I thought dishmatic was great but not any more…very disappointed especially since Dishmatic has clearly not addressed the poor reviews for same reasons…ergo falling sales I suspect!l

13. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The dishmatic sponges on handles used…

The dishmatic sponges on handles used to be amazing. I suffer joint issues and holding a sponge/cloth hurt my hands and caused them to seize. These were perfect and helped massively. I don’t know what’s happened but now the sponges fall off the handles after 3/4 uses. Bring back the old ones!

13. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have used these for probably 30 years…

I have used these for probably 30 years and they would’ve been one of the things I’d take to a desert island! The last year or so they have changed the glue and they fall apart. Very disappointing. I’m going to find a different company.

2. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I've been buying this brand for many…

I've been buying this brand for many years but suddenly the quality has changed. I've got new sponges that have come off pretty easily and i've had to throw away. The glue is not how it used to be and it's a massive waste of money.

20. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have been using dishmatic for years…unhappy washer upper

I have been using dishmatic for years with absolutely no problems BUT since they changed the style of handle which I find awful not only do the sponges continuously fall off they also leak washing up liquid everywhere!!!! Please please please 🙏 revert back to the old style of handle .So much better .Val

24. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

How does a company not check quality…

How does a company not check quality control and supermarkets not ensure the things they sell are fit for purpose ? So many things in the world just make no sense. A key function is the sponge retaining adhesion to the holder yet it comes away and the units clog. Basic sponge and soap as with everything simple and back to basics work. World overcomplicated.

5. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible

Horrible, absolute waste of money. It loses liquid from both sides, it's absolutely useless. I threw it away just a few hours after purchasing it because it was making such a mess on the kitchen sink.

28. Dezember 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr