DextBewertungen 

1.919
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amandine a été très réactive dès lors la prise en compte de la demande. Elle a été complète dans ses demandes pour que l'intervention soit efficace et rapide. Vraiment, je suis ravie que ma problémat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had support from Boyan, regarding reconnecting/integrating Dext with Sage 50. I am not IT trained at all and not having Dext working due to waiting for upgrades on the their app was extremely frust... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A couple of days ago I left a scathing 1* review for Dext, following an issue with their billing that had seen me paying for a plan with allowances and costs way beyond what I had ever needed for the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Très satisfait de Dext. La fonctionnalité de récupération et de gestion des factures est très pratique au quotidien. Les documents sont centralisés facilement, ce qui permet de réduire les tâches... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Buchhaltungssoftware-Unternehmen

Über Dext

Vom Unternehmen geschrieben

Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.

Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.

Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

1919 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(1.919)

213 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great product so easy and fast

Great product so easy and fast. Recommend

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Hi Brenda, thank you for the recommendation. We’re thrilled to know you’ve found Dext easy to use and quick to work with. We really appreciate your support.

Bewertet mit 5 von 5 Sternen

Dext has changed the way we work

Dext has transformed how we manage our clients’ finances, making processes smoother and more efficient.

Jim, as our Customer Success Manager, has been fantastic. He’s always available to answer questions, provide guidance, and ensure we’re getting the most from the platform.

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thanks for your support, Rebecca. It means a great deal to know that Dext is making a real difference in your day-to-day work. We’re also delighted that Jim has been such a valuable part of your experience. We’ll make sure your feedback is shared with him.

Bewertet mit 5 von 5 Sternen

First Class Service

First Class Service, sorted my query immediately and effective.

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thanks for sharing. Our team is glad they could resolve your query quickly and effectively. If you need anything else, please do get in touch.

Bewertet mit 5 von 5 Sternen

Practise changing software

My practice has benefited greatly from Dext, especially in keeping workflows organised and accurate.

It has saved me significant amounts of time and allowed me to grow the business.

Working with Jim has been a real advantage; he’s responsive, knowledgeable, and consistently helpful in getting us up to speed with new features.

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Hi Ben,

Thank you for taking the time to leave this review. It’s great to hear Dext has helped keep things organised and accurate, while saving you time as your practice has grown. We’ll make sure Jim sees your message too.

If you ever want to share feedback or suggestions, we’re always keen to hear them.

Bewertet mit 5 von 5 Sternen

A Must use

Been a long‑time user of Dext for years. It’s streamlined our workflows, improved accuracy across the practice, and removed more than 100 hours of manual processing for both our bookkeeping team and our clients using Dext.

Jim has been an excellent CMS, knowledgeable, approachable, and proactive in helping us get the most out of the platform. He’s always willing to provide training and support to the team, and he’s been great in helping us run webinar to demo the system to clients.

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Hi Joshua, thank you for sharing your experience. Jim sounds like a real asset to your practice, and we’re pleased his guidance has helped you get more value from Dext over the years. We’ll pass this on to him, and to the wider team as well. If there’s anything you’d like to share about what would make the experience even better, please feel free to reach out.

Bewertet mit 5 von 5 Sternen

The extra effort

The extra effort that was taken to ensure we get the best benefit from Dext with a system that is not integrated with DEXT. Communication is on point and so effortless. Thank you Vince and Dext team

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for taking the time to leave this review. Vince will be pleased to know his support helped you get the most out of Dext, even without a direct integration. We’ll make sure your feedback is shared with him and the team.

Bewertet mit 5 von 5 Sternen

Questions answered and kept informed…

Questions answered and kept informed along the way

20. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thanks for taking the time to leave a review. If you ever need anything else, please get in touch and we’ll be happy to help.

Bewertet mit 1 von 5 Sternen

Not Recommended for Accounting Firms

This company operated well when it was Receipt Bank; however, after the acquisition and rebranding to Dext, the quality of service has significantly declined. Their business practices have become concerning, particularly with a pricing structure that changes frequently and lacks transparency.

For accounting firms, this creates ongoing challenges. The platform often requires purchasing additional instances that go unused, and the recurring pricing changes make it difficult to manage costs effectively across multiple clients. Once implemented across a client base, transitioning away becomes complex and costly.

In our experience, these issues have resulted in thousands of dollars in unnecessary expenses, and the cancellation process includes substantial exit costs that make it difficult to disengage. Based on this experience, I would not recommend this service to accounting firms seeking stability and predictable pricing.

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations.

We understand the concerns you have raised around pricing transparency, cost predictability, and the challenges this can create for accounting firms managing multiple client accounts. We also recognise your comments about additional subscriptions going unused and the difficulty of making changes once a platform has been implemented across a wider client base.

Over the years, we have continued to invest significantly in the product to deliver greater value to our customers. Where pricing changes do take place, our aim is always to communicate them clearly and with as much notice as possible, while working with partners to help them find the most suitable option for their needs.

We are sorry to hear that this has not been your experience. We would welcome the opportunity to review the details of your account and the concerns you have raised, to ensure everything has been handled appropriately. Please contact your Account Manager directly, or reach out to our Support team at support@dext.com, or via the in-app chat, and we will review your concerns carefully.

Bewertet mit 5 von 5 Sternen

Positive turn around time

The speed of response and action from the support team was incredibly fast, which allowed me to continue what I was working on without having to move workload.

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for taking the time to leave a review. We appreciate you calling out how quickly our Support team responded and helped you keep things moving with minimal disruption. If you ever need anything else, please feel free to reach out.

Bewertet mit 5 von 5 Sternen

Connection issue solved

I had a very positive experience with the Dext helpdesk , Alex helped me sort my issue and was extremely helpful and patient with all my questions, excellent helpdesk

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for taking the time to leave a review. Alex will appreciate the recognition, and we’ll make sure your feedback is shared with her.

Bewertet mit 1 von 5 Sternen

cannot get hold of my account manager

cannot get hold of my account manager. Been trying for months.

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for your feedback.

We are not able to locate your account based on the details available in this review, but we would like to help. Please contact our Support team at support@dext.com or via the in-app chat and we will look into this for you.

Bewertet mit 5 von 5 Sternen

EFFICIENCY!!

Using Dext System since 2025.

ABSOLUTELY USER-FRIENDLY!!
The fact that when scanning ... then uploading on dext ... immediately suppliers' invoices are allocated into accounts on our accounting system.

Efficiency is off the charts. No manual processing required.

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for taking the time to leave a review, Anthea.

It’s great to see that Dext has been fitting into your workflow and reducing the need for manual processing. We appreciate your support.

Bewertet mit 5 von 5 Sternen

Dext est un programme formidable

Dext est un programme qui m’aide à gérer les dépenses et les factures de l’école. Il est assez simple à utiliser et constitue un outil formidable.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Merci pour votre avis. Nous vous remercions d’avoir pris le temps de le partager, et nous sommes ravis que Dext vous aide à rester organisé et à garder vos documents en ordre.

Bewertet mit 5 von 5 Sternen

Such a good idea and so easy to use....

I have been using Dext now for approximately 2 years and think it is great. Saves so much time not having to add individual invoices to the accounts package and works extremely well with Xero. I can scan or forward any emails to dext and it will read them and automatically add them to the correct costing codes. You just have to check and approve them in Xero once they have pulled through. Would defo recommend.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for the thoughtful review, Vicki.

It is great to see Dext becoming part of your workflow over the past couple of years. Knowing that it helps reduce manual work and keeps things running smoothly alongside Xero is exactly what we aim for.

We appreciate you taking the time to share your experience and recommendation.

Bewertet mit 5 von 5 Sternen

Amazing Customer Service

Customer service is nothing short of perfect! Fast, and extremely helpful. Its also the best receipt and invoice processing product on the market, my a long shot.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for sharing. We value your feedback and are pleased that both the product and the assistance you received have made such a strong impression. Your support means a great deal to the team.

Bewertet mit 5 von 5 Sternen

Dext has really good support

Dext has really good support. So far we had all our clients on Hubdoc, which does the job, but Dext is in a different stratosphere with respect to user experience and support.

27. Februar 2026
Bewertung ohne vorherige Einladung
Dext-Logo

Antwort von Dext

Thank you for your feedback.

We are pleased that the platform and our Support team have made a positive impression as you transition from your previous solution. Delivering a strong user experience alongside reliable support is a core focus for us, so your comments are greatly appreciated.

Bewertet mit 5 von 5 Sternen

As an accountancy practice one of the…

As an accountancy practice one of the issues we had was getting our clients to either email, share or drop their records in. This creates stress and pressure especially when trying to meet deadlines.

Dext makes this process so easy and simple. Clients simply download the Dext app and take a photo of their invoices/receipts/statements and press send. This enables clients to forward their documents as soon as they receive them in real time.

Reviewing documents is quick and easy and with Dext linked to our accounting software this saves time and streamlines the whole bookkeeping process. Dext also keeps copies of all the documents so you do not need to worry about misplacing paperwork.

Its so easy every bookkeeping client should be using this.

26. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for your review, Jason.

It is good to hear that Dext has helped simplify document collection and reduce the pressure around deadlines for your practice. We appreciate you sharing how it supports your workflow and integration with your accounting software.

Bewertet mit 5 von 5 Sternen

Dext is very useful for bookkeepers/accountants

Dext is a very useful platform that I use on both desktop and mobile. It reads information that you can then send across to Xero, so it saves you a lot of time typing. But also it does other useful things like PDF conversions to excel etc. I had a small issue and the customer support solved it within 10 minutes. Very good experience.

24. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Thank you for taking the time to leave such a detailed review.

We truly value you sharing how Dext fits into your day to day work and the positive experience you had with our team. Feedback like this means a great deal to us and to the people behind the product.

We appreciate your support.

Bewertet mit 5 von 5 Sternen

Une plateforme efficace et fiable

Une plateforme que le cabinet d'expert comptables qui me suit a choisi pour notre collaboration. Et je confirme la simplicité de la solution Dext : toutes factures/fiches de dépenses quotidiennes simplement prises en photos pour envoi sur la plateforme(ou envoi mail, ou télécharger depuis mes fichiers, on a le choix), création des notes de frais, des frais km, enregistrement des factures et devis. Je l'ai trouvé très facile à prendre en main, et la collaboration avec le cabinet comptable en est extrêmement simplifiée (presqu'aucun signalement de pièces manquantes pendant la préparation du bilan, une première !).
Je n'utilise pas cette fonction, mais il est également possible de créer et éditer les devis et factures directement dans dext (répondent aux nouvelles réglementations 2026).
Fanny, DG miseliom agencement

24. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dext

Merci, Fanny, d’avoir partagé votre expérience.

Nous sommes ravis de savoir que Dext s’intègre aussi facilement dans votre collaboration avec votre cabinet comptable, notamment en réduisant les documents manquants lors de la préparation des comptes annuels. C’est précisément ce type de fluidité et d’efficacité que nous cherchons à offrir.

Nous vous remercions également d’avoir souligné les différentes possibilités d’envoi des documents ainsi que les fonctionnalités complémentaires disponibles. Merci encore pour votre confiance.

So funktioniert Trustpilot

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