Dermatica Bewertungen 1.621

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Well I have tried many things in my life time and although my problem has not been to severe it is still something that drives me crazy and around my nose area I have had this nonstop problem that jus... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Dermatica has genuinely changed my life. I’ve waited until now to review, as described to me on my journey things don’t happen over night. I started my Dermatica journey 6 months ago. I can’t believe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hautpflegeklinik
  2. Dermatologe

Informationen, die aus verschiedenen externen Quellen stammen

Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

1621 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I received great communication…

I received great communication immediately. Putting in a request for a consultation was easier than posting on social media. They reached out for additional questions to make sure my treatment plan was what I needed. First month is free, just pay shipping. I’m thinking this is gonna be much easier than a traditional dermatologist and I love that my topical treatment is compounded so I can ditch adding niacinamide separately in my routine.

6. November 2022
Dermatica-Logo

Antwort von Dermatica

Hello Amy

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Bewertet mit 5 von 5 Sternen

Easy!

Everything was handled with ease and my consultation was quick and exactly what I was looking for.

3. November 2022
Dermatica-Logo

Antwort von Dermatica

Hello Adrienne

Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Bewertet mit 5 von 5 Sternen

The product is fantastic

The product is fantastic, I can see the results in only a few months, and as well the customer service.

2. November 2022
Bewertung ohne vorherige Einladung
Dermatica-Logo

Antwort von Dermatica

Hello

Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Bewertet mit 5 von 5 Sternen

Extremely easy to have a consultation

I am looking for a product that will help my rosacea.

1. November 2022
Dermatica-Logo

Antwort von Dermatica

hello Courtney


Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Bewertet mit 4 von 5 Sternen

Fantastically Affordable!

Update: 5 stars for being affordable and easy to use! 5 stars for quality of the product (Tretinoin .025% with 4% hydroquinone for melasma). I'm already seeing the discoloration fade after just a few weeks!!! Unfortunately only 3 stars for the quality of the cardboard box used for shipping my prescription. My first order, about a month ago, arrived in a thin cardboard box that was crushed and ripped. The bottle was not damaged beyond being useable but I hope in the future Dermatica upgrades to sturdier packaging. I'm very happy with the results of the actual prescription though. Hopefully this was just a fluke.

22. Oktober 2022
Bewertet mit 1 von 5 Sternen

I had sent a message before my…

I had sent a message before my prescription could be finalized to look into my concerns but nothing like that happened and just got an email saying its arriving soon
When we select for theproblems there is no way we can selectmore than one hence the comments should be read to make sure the problems are understood

21. Oktober 2022
Dermatica-Logo

Antwort von Dermatica

Hello Meenaksir 

Thank you for taking the time to share insights of your experience. It does not sound that your experience has been as expected and we would like to offer you further support with this. 

We do include a section within the consultation for you to note down any additional information for our dermatology team, such as current skincare regime, previous usage of prescription strengths and any preferences. We would like to reassure you that even if this section is missed, our team are always available and happy to discuss your consultation in further detail, in order to ensure that you can advise us of your skin concerns.

I can see a member of the clinical team replied to your email and confirmed the treatment and reason behind this 

Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp

We are always here to help!
Take care 
The team at Dermatica

Bewertet mit 3 von 5 Sternen

Very quick easy experience

Very quick easy experience. The only thing I wish was I had more input on what kind of active ingredients were picked. I’m happy with what was picked- but I wanted a higher % of an active ingredient to start off with instead of starting as low as possible. Would have liked a chance to have given my opinion in it before it was finalized.

19. Oktober 2022
Dermatica-Logo

Antwort von Dermatica

Hello Amanda 

Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals!

Our treatments are prescription medications and strengths and treatment plans are evidence based and selected for each patient on an individual basis. Strengths of ingredients chosen also reflects the need to balance the benefit delivered by the medication versus any side effects and this can be titrated up or down accordingly according to your needs.

Please be advised that our dermatology team will always take your preferences into account with regards to your treatment, including strengths and ingredients, however safe and effective prescribing must remain our priority for our patients. Where we are not able to offer you a specific treatment we will reach out to you to advise you of this. We do try to offer a flexible, accommodating and accessible service and we would like to apologise that this has not been your experience this far.

 We do include a section within the consultation for you to note down any additional information for our dermatology team, such as current skincare regime, previous usage of prescription strengths and any preferences. We would like to reassure you that even if this section is missed, our team are always available and happy to discuss your consultation in further detail, in order to ensure that you can advise us of your skin concerns.

Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp

We are always here to help!
Take care 
The team at Dermatica

Bewertet mit 5 von 5 Sternen

My experience was great

My experience was great, it was easy an quick to have a consultation and they already made a custom product that works for me.

I recommend the page! And I can’t wait to use my product 😊

18. Oktober 2022

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr