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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This provider are are under branch of colocrossing and scam with people money, they are providing service which auto deleted every few months with data loss, finally they also terminate servers to sca... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Oh man, these guys are really here to help and listen to each and every customer. Couldn't be a more happy customer as I have recently migrated on their platform. The price is unbeatable at this tim... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

$7 a year for 1vCPU/2GB RAM/30GB SSD/2TB Bandwidth. That’s 58 cents a month for a server that actually works. I’ve had no issues with downtime or overprovisioned hardware, which is a huge step up fr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Okay, your ticket processing speed is sometimes fast and sometimes slow. I don't know what your timezone is. My machine also crashed once, inexplicably switching between v4 and v6. Reinstalling fixed... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Web-Hosting-Unternehmen

Vom Unternehmen geschrieben

Dedi Rock is all about customers. Dedi Rock is all about you. Founded and operated by an expert team of hosting industry professionals, with dozens of years of combined experience, Dedi Rock LLC’s sole focus is on providing great experiences. After years in the online marketing industry, our group of founders recognized that the web hosting, virtual private server and cloud marketplace was not being served by a customer-first approach. After more than a year of development, enter Dedi Rock, built on smart technology, and by great people, who just want to do right by our valued clients. Our cloud inspired virtual private server solutions enjoy the benefit of extensive research, tremendous financial investment and the inherent redundancy a modern consumer expects. Say goodbye to slow support and poor uptime, at Dedi Rock we make sure your services are always running thanks to our Open Nebula cloud infrastructure. Fast and resilient, Open Nebula is trusted by the US Military, Nasdaq and other leading enterprises – so you know it’s ready to service nearly any requirement.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

33 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

Amazing experience

Oh man, these guys are really here to help and listen to each and every customer. Couldn't be a more happy customer as I have recently migrated on their platform. The price is unbeatable at this time.

Thanks dedirock!

5. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello Rohit,

That is awesome, thank you very much for that. We make our best effort always on customer service and price.

— Danny

Bewertet mit 1 von 5 Sternen

This provider are are under branch of…

This provider are are under branch of colocrossing and scam with people money, they are providing service which auto deleted every few months with data loss, finally they also terminate servers to scam with people money without refund. We advise do not use dedirock. One man army controlled hosting.

10. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Kaif,

I am very sorry to hear about this experience. I definitely take it seriously. However, I am unable to locate your account with the information that I can see. I can assure you we do not auto-delete customer data. We definitely utilize ColoCrossing infrastructure, but we operate independently and have our own team. I would definitely like to understand what happened. Please reach out or send me an email at danny@dedirock.com, and I would definitely help on this.

— Danny

Bewertet mit 1 von 5 Sternen

Worst VPS I've had

Worst VPS I've had. Off line many times a week. Completely unreliable. Deleted it and now using Tailscale for all my needs. No need to use external VPS anymore.

1. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello Karl,

I am very sorry to hear about your experience, and I appreciate you taking the time to share your feedback. After reviewing your account, I noticed that you signed up during our Black Friday promotion period. During that time, we experienced an extremely large surge of new customers and traffic, and while we expanded rapidly to accommodate it, we did run into a few growing pains that affected some users. For that, I sincerely apologize.

Since then, we have implemented several internal changes and capacity planning policies to ensure server stability remains a top priority. Our infrastructure and deployment procedures today are much more robust than they were during that promotion period. I also reviewed the tickets on your account and saw that we migrated your service to another node at the time, though it appears the performance still did not meet your expectations. I would genuinely like to understand what performance level you were expecting so we can learn from the experience and continue improving.

If you are open to it, please feel free to contact me directly at danny@dedirock.com. I would be happy to review your case personally and see what we can do to make things right. Thank you again for giving DediRock a try and for sharing your feedback.

— Danny

Bewertet mit 1 von 5 Sternen

Attractive pricing for a product that doesnt work

Attracted to Dedirock for its 6 dollar a year vps promo, having spent 5 dollars a month elsewhere this seemed attractive. Unfortunately after purchasing it it's been nothing but issue after issue.

- The website constantly signs you out after every 2 clicks. Verified on multiple browsers with no plugins enabled

- Even paying for it is a hassle, I've had to put in my payment info several times across several screens. Their stripe option failed, and had to try their paypal option 3 times in a row due to random failure errors.

- When you finally access your vps' managment screen nothing actually works. I can turn my VPS off and on but I cant access any of the required information to access it via ssh. The widgets all fail or when they do load they throw errors

- As of writing when youre on the site there's a live service widget that says support chat is available but it's smoke and mirrors. Nobody will respond for up to an hour in my case, there's no time indication when they're monitoring it, with no waiting period estimation times either. When they do respond they'll just tell you to open a ticket which defeats the point of that window in the first place.

- There's a lot of fake content on the website, for example, click one of their socials links (twitter, instagram etc) and you'll be met with a 'coming soon' page. Not a good impression when you're gauging whether a company is legit, feels like it's fake it till u make it.

Given that I cant even access what I paid for and it will likely take a while to resolve, assuming it's ever resolved it's hard to recommend them at the moment. Great deals mean nothing if the product doesnt work as advertised.

Reading the reviews of others, It feels like this is a very new company ironing out the kinks but I also see reviews from a few years ago on other forums so it's hard to excuse the poor experience so far if they've been around for years. Overall this feels like a rushed untested product where the basics keep failing

If any of the above changes I'll update the review

15. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Jakey,

I am totally tracking on this, man. I would definitely like to look into the errors that you are getting. This is the first that we are hearing of any payment option errors. If you could contact us, we would love to be able to get that sorted out to see what it is. Also, if you could describe the management screen better, do you have any ticket about this? We have not had this from other customers, but I know I would like to get to the bottom of it. Also, in terms of the website, we definitely have not set up any of those social media places yet, as we have mainly been focusing on forums and that type of stuff. We will eventually have them up. Our company has been around for quite a bit, however, it has not been more than about 8 to 9 months since we have actually put a lot of intention into the company and expansion. The expansion that we have experienced has been a lot, so we are definitely going through some growing pains, as you said. We are getting things more and more dialed in and have been doing make goods to customers as it comes up. If you can give me an invoice number or ticket number, I would definitely like to help out, and make it right.

— Danny

Bewertet mit 2 von 5 Sternen

On 12/25/25

On 12/25/25, I ordered one of their “Storage Promo Plus BF 2025” VPS plans. I accidentally ordered two of these and immediately canceled the second order within 15 minutes of realizing my mistake. Despite requesting a refund in my cancellation request, I never received a refund and eventually just accepted it as my own ordering error.

Fast forward two months, and I received this email:

We want to sincerely apologize for the recent downtime affecting your server. One of the disks in the array experienced a failure and is currently being replaced.

All storage arrays are configured in RAID-5, and we do not expect any data loss. The replacement process is actively underway, and we are working to restore full stability as quickly as possible.

Then, not even two days later, while my VPS was still down, I received this update:

We wanted to provide a direct update regarding the recent server incident.
Unfortunately, this was a rare hardware event where a hard drive failed and shortly thereafter the RAID controller card also failed. While extremely uncommon, the combined failure has resulted in data loss on this system.
We sincerely apologize for the inconvenience and disruption this has caused. Our team is actively working on the situation, and we will begin sending out new VM details starting tomorrow to get everyone back online as quickly as possible.

I then reached out to support to explain that I was not interested in migrating to a new VM after experiencing a complete data loss. The response I received was:

Hello jeff,

We've noticed that you may not be satisfied with the performance of your current VPS. As a solution, we can terminate your current VPS and assign a new one on a different node. However, it's important to note that this action will result in data loss and will change your IP address.

At this point, it was frustrating to see that not only was my data already lost, but support didn’t seem to realize the data had been completely lost already. I’m done with this host. I’ve had bad luck with LEB hosting providers, and I think it’s best for me to avoid them going forward.

Edit to one star, flat out refused to refund ether serivce, would avoid.

Further edit, My request for a refund was in the cancellation request, on the original one, I didn't even have that server for 2 hours let alone 2 months, I also opened two tickets that were then merged into one, and yes I had the second VPS for about 2 months, out of 12... And it was down for like 3 days in a row. That's a terrible uptime, I don't think it's crazy at all to request a partial refund. I guess your SLA is well below 98% uptime...

You didn't even increase the transfer on the server, I had terabytes worth of desk fail yet I get no increase in bandwidth to get my data back onto them? Come on man! You're the person who originally answered my ticket. Why would I need to reach out to you again? You know what happened here, You guys got about $60 out of me to put me on a sketchy server with bad drives. And I got about 2 months of service out of that.... Come on man, I could have gotten physical servers at ovh cheaper than this, You guys are rubbing me so wrong that I'm about to just go start a PayPal dispute over this.

And I really urge people to Google disk failures with this company because they say it's exceptionally rare. Yet there's other reviews who have had the same thing happen, even months ago.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Jeff,

I am very sorry about this experience. We did unfortunately have a node failure, which was a unique situation. Even though it was RAID 5, the disk went down, and then shortly thereafter the RAID card went down as well. I do apologize for that. I did look at your account, Jeff. I only see one ticket requesting a refund, and that was posted 2/23/2026, two months after you have had both servers. Feel free to email danny@dedirock.com, as I am more than happy to help get a refund on the extra one. We did go ahead and close your account at your request.

Sorry again for the experience, but we are here to help.

— Danny

Bewertet mit 4 von 5 Sternen

Obtienes lo que pagas.

Obtienes lo que pagas.

He estado utilizando dedirock desde el año 2024 desde sus ofertas de black friday. En su momento el servicio fue bastante decente por el precio y no hay mucho mas que comentar.
Sus servidores 7$ al año funcionan muy bien por su bajisimo valor y realmente se que estarán perdiendo dinero por ello. Pero no puedo hablar lo mismo de sus ofertas storage vps, el cual es muy lento para tareas que no sean solo respaldos ocasionales.

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Rodrigo,

Thank you very much for the review! I greatly appreciate it. We definitely work hard to make sure we keep the prices very competitive and the service smooth. Regarding the storage servers, we are also trying to dial in the performance on those as well. Thank you so much for being a customer, it is greatly appreciated!

— Danny

Bewertet mit 5 von 5 Sternen

So far the experience has been good

So far the experience has been good. They answer their support tickets in a timely manner and the vps servers function properly at a decent speed. Also the prices are very good.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello Earl,

Thank you very much for this review. We are definitely working hard on making sure prices and service are good. Have a great day, and thank you very much for being a customer.

— Danny

Bewertet mit 3 von 5 Sternen

After a longer discussion with support

After a longer discussion with support, my VPS was eventually canceled and I received a refund. The communication took longer than expected, but I appreciate that they handled the situation fairly in the end. Overall, it was a mixed experience. However, they were unable to get the VPS working at all, which is a pity since I wanted to use it for K8s testing.

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Ondrej,

I hear you, man. Thank you so much for writing in. You definitely signed up at a very unique time for me. I have learned a lot since then and got our processes down. At that time, I do feel the best thing was just to give you a refund until I could get our service lines smoothed out. I do definitely want to thank you though, for your patience with me. I make sure I learn from every experience to continuously improve, and I learned a lot working with you. I can tell you now that things are much smoother. Thank you again.

— Danny

Bewertet mit 5 von 5 Sternen

I recently purchased two VPS servers…

I recently purchased two VPS servers from dedirock.com at an incredibly affordable price of $6.75 per year each. These servers come with 1 core and 2GB of RAM, which is more than sufficient for my needs. What really stood out to me is the double bandwidth, offering excellent performance and speed for such an affordable price.

The setup process was straightforward, and the server has been running smoothly without any significant issues. The customer support team was responsive, though I haven’t had to contact them much as the service has been stable so far.

If you’re looking for a budget-friendly VPS provider with decent specs and reliable performance, I highly recommend dedirock.com. It’s an excellent option for individuals or small businesses who need to keep their hosting costs low without sacrificing performance.

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello Kun,

Thank you very much for this review. I greatly appreciate it. I also appreciate you being a Double-DediRock Offender™. We definitely put our attention into making sure the price is competitive and the performance is at a high level. Thank you for your support.

— Danny

Bewertet mit 5 von 5 Sternen

super good price and service

super good price, but the service is good still. i open a ticket and they replied the day after and keep inform me all time.

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello Customer,

That is very good news, thank you very much for that review. Our support team definitely is very attentive to all tickets. Thank you again.

— Danny

Bewertet mit 4 von 5 Sternen

Work orders and VPS expansion

Okay, your ticket processing speed is sometimes fast and sometimes slow. I don't know what your timezone is. My machine also crashed once, inexplicably switching between v4 and v6. Reinstalling fixed it. Could you please update the core memory and hard drive of your VPS? I can't expand it when I don't have enough. Also, the current doubling promotion requires all items; can't you just select one and calculate the price?

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey SSK,

Thank you very much for your message here. I am sorry about the crash when you were switching from IPv4 to IPv6. We are doing an update to our WHMCS Virtualizor module next week, so we expect the experience with the control panel to be much smoother. In terms of adding memory or hard drive space, please put in a ticket and I will definitely help you there. In terms of The DediRock Double Stack™, unfortunately, how I have it set up, I am only able to double all resources at the same time. I do apologize, however, feel free to put in a ticket and maybe there is something I can do.

— Danny

Bewertet mit 5 von 5 Sternen

Great Service!

I’m very pleased with the set from Dedirock, from signing up and requesting the VPS and its availability, the whole process was hassle free and smooth. The VPS performed admirably and an issue that developed (an oversight on my part) was handled promptly after submitting a ticket. Thanks Dedirock!

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Mike,

Thank you very much. I am glad that it was smooth and hassle-free. You are very welcome.

— Danny

Bewertet mit 5 von 5 Sternen

Unrivaled value and stability

$7 a year for 1vCPU/2GB RAM/30GB SSD/2TB Bandwidth. That’s 58 cents a month for a server that actually works. I’ve had no issues with downtime or overprovisioned hardware, which is a huge step up from other budget hosts I’ve tried (Valornode- overprovisioned, excessive downtime, and zero customer service. Hostodo- ignores tickets for weeks to months, numerous routing issues never solved).

Dedirock's customer service is awesome, every time I've needed something they have come through for me. Best deal out there, period. The only limitations are the servers are low spec and only 2 locations: Los Angeles and Buffalo / New York.

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Keenan,

That is awesome, thank you so much. I am definitely trying to make sure it is a very good value. Also, as far as the locations, I am definitely going to bump those up soon and hopefully add some more. Thanks again.

— Danny

Bewertet mit 2 von 5 Sternen

the machines work but the user…

the machines work but the user interface is from the stone ages.

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Chad,

We understand. We are going to do an update here soon that hopefully fixes all of that, but I hear you.

— Danny

Bewertet mit 5 von 5 Sternen

The VPSs are delivered quickly

The VPSs are delivered quickly, uptime is around 98-99%, with occasional restarts on certain VPSs. Support is responsive, the control panel is a bit slow; I wish it had a separate VPS panel to manage them all (I have many). But overall, I do recommend it! 9/10

20. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello Alejandro,

Thank you very much for this review. We are continually working on our processes to make sure performance is at a high level. Over the past eight months, we have learned a lot and are creating new policies. We will be doing a new update to the VPS panel shortly. Thank you so much.

— Danny

Bewertet mit 5 von 5 Sternen

I've just started using their service

I've just started using their service. So far, I haven't encountered any problems. They have very good VPS, and I hope they can operate long-term and avoid overselling VPS.

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello SilvaAlbert,

Well thank you very much for choosing DediRock. We are glad to have you onboard. Thank you for this review and your concerns are noted. We definitely have a good policy in place to make sure the performance stays consistent.

— Danny

Bewertet mit 5 von 5 Sternen

性价比很高

性价比很高,服务器速度也很快,就是控制面板不太好用

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hello Zhaolibin,

Thank you very much. We are definitely always attentive to value and price. As for the control panel, thank you for pointing that out. We are doing an update next week to fix some of the concerns. Thank you so much for writing in.

— Danny

Bewertet mit 1 von 5 Sternen

Avoid!!

Avoid, got a slow VPS which I could barely access. Asked support to help. No reply at all. Had to open paypal dispute to get refund. Cheap is always cheap.

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Moazam,

I am very sorry about this experience. However, after checking your account, I did not see any tickets or any communication. I would like to know more to see what could have been done to prevent this. Is there any other information you can share? Please reach out to me at danny@dedirock.com.

— Danny

Bewertet mit 5 von 5 Sternen

Standing Out in a Difficult Market.

Dedirock is really making an effort to do something different in their market. The service has been reliable, and communications have been good. Standing out in this sector is difficult, especially at the reasonably priced end, so full marks for your efforts, and thank you.

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dedirock

Hey Andy,

It definitely is a unique market, Thank you very much for this review. We definitely put in our effort to make sure things are priced competitively while keeping quality high. Thank you again.

— Danny

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