Southsea Deckchairs Bewertungen 

**EDIT to add: since writing this review, the company have now resolved this issue and I have increased the rating from 1 to 4 stars.

The deckchairs themselves are high quality and very comfortable. Sadly the customer service does not match up to the product.

I ordered two deckchairs but there were some marks on one of the covers. I emailed customer services but got no reply for several days. The company then offered a replacement sling (seat cover), which would have solved the problem, but they have never sent it.

I contacted them again six weeks after their emails went silent but they did not reply. It has now been almost four months since I placed the order.

It feels as though customer service is lacking although the deckchairs themselves are very good.

Purchased two chairs from Southsea Deckchairs in 2021. It was a great experience being able to choose from so many bespoke options to suit our needs. The chairs are of high quality and we have enjoyed using them. One of them recently developed a fault after 3 years of use. The customer service to resolve the fault was exemplary and sorted out quickly. Nice to have someone in the UK to ring up who respond positively. I recommend this company.

Perfect for my husband he loves it. Beautifully made. Sturdy. Delivery was on time. A brilliant experience. Thankyou

Excellent new deckchair to replace my original, which had done service for 22 years!
Excellent quality and delivery!

A company that actually does what they say 'on the tin'. Excellent quality product, helpful sales people and a painless ordering process. I'll definitely be back next year!

Our Edwardian style deckchair was delivered promptly and well packaged. It is very solid and well made and the material is strong and comfortable. Very pleased all round.

Highly responsive team at Southsea Deckchairs. I had a few questions about my personalised order and members of the team responded quickly and very helpfully. The chairs arrived within a couple of days and I’m very pleased with the quality of the chairs, seat material, and the printing. I would recommend them.

Proactively contacted us after seeing we’d made an unusual order which could have been a mistake, then updated our order for us when we realised the error we’d made!

Great Product, quick delivery.

Web site clear and simple, options for deckchairs are legion!
Quality of Deckchairs 5*, and prices very competitive.
Deckchairs delivered within 72 Hrs, very impressive and Thank You.

Very prompt, friendly and efficient service. The team sized the sling to fit a 20 year old Southsea deck chair. Delighted with the result. Thanks.

Great company with great customer service and products

Excellent deckchairs

Lovely chair

We were impressed by the sturdy construction of the deck chairs (they are clearly built to last) and the range of fabric slings to choose from was an added bonus. Prompt shipping and delivery too. Well done.

Great deck chairs, me and the kids love them, thanks

Great service, prompt delivery, quality product!!

A great, company, very helpful, Nikki phoned to see if we'd ordered the correct items - we hadn't - so that was corrected and then she checked that it had arrived.
Highly recommended.

Great response from customer support. Queries answered immediately! Communication with a real human - with a sense of humour - infinitely preferable to a chatbot!

So happy with the quality.
Delivered on time. Very happy customer, highly recommend.