Dealber Bewertungen 

239
TrustScore 1 von 5

1,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Big scam. They took $500 from me to buy 2 airline tickets and nothing came of it. They dodged me anytime I called and when I complained about no results of their ticket search - all they could tell... Mehr ansehen

Bewertet mit 1 von 5 Sternen

For now a below 1 star experience. Bought a coupon for a BA flight. Twice tried to book on their search engine, first time informed with delay and only after emailing that tickets were not available,... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Purchased cuopon weeks ago sent my flight information and have heard nothing. Have sent three emails and only get "we will review your request". Unacceptable service and I regret purchasing your coupo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Dealber are scammers paid $229 for a play station pro i've been waiting longer then the delivery time should take and i havent got my order or confirmation that my order is on its way. Tried contactin... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

239 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,2

Alle Bewertungen

(239)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

My ticket arrived 3 days before departure--nervewracking!.

But it did arrive and all was well. Correspondence was polite and I am reassured that the second coupon I bought will be honored.

4. Juni 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mrs Traer,

Thank you for your review and recommendations!
Please be so kind to note that we will keep doing everything in our power to improve the quality of our service and meet your future expectations in a timely manner!

Kind regards,

The Dealber Team

Bewertet mit 2 von 5 Sternen

RT Delta Airfare deal was worthless

I had to request a full refund as i wasn't able to book anything. And of course by the time they let me know the fares had gone up and I had to pay more to re-book. VERY frustrating. AND I'm still waiting on the refund.....

3. Juni 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Lmrekart,

We are sincere sorry that you were not satisfied with your shopping experience, but please note that you were informed in details about the situation within three days after your requests and the Refund Dept has provided you with everything your need to know about your refund process.

Should you need that information again, feel free to reach our Customer Care,
the Dealber team.

Bewertet mit 5 von 5 Sternen

shopping experience was good

my friend bought vouchers for all of us and we got our tickets from dealber.com and they sent them in about a week. it seemed too long at first but we got them and we're excited for our trip. thanks

16. Mai 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear customer,

Thank you for your feedback! We'll be happy to assist you again in the future.
We wish you a very enjoyable trip!

the Dealber team

Bewertet mit 4 von 5 Sternen

Tickets received!

Just received my 4 tickets over email and i'm ecstatic!
Thank you Dealbert!
My regards to the girls form the customer care who have assisted me all through the process. I couldn't reach their booking dep directly,
but they forwarded all my inquiries to the booking agents and evth rolled smoothly. Will definitely recommend and buy more deals myself.

11. Mai 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Iris, thank you for your preference and your kind words.
Enjoy your flight!

We're always here for you,
the Dealber team.

Bewertet mit 5 von 5 Sternen

Great offers!

I was confused when i read other reviews as, to begin with , we have to admit the offers are unique-come on $189 for all round-trip flights?- and the services left me without any doubt.Customer Support answered my call immediately and talked to two different agents-can not remember names- and the were sooooo helpful and polite.I just think people should read and ask before buy-this is the way I do.Found the flight I wanted for October JFK-LAX by Delta.Appreciate the offer and the services!Definitely buy again!

10. Mai 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Krista!

Thank you so much for your appreciation!
At Dealber.com, we strive to provide the highest level of service possible and we will keep doing everything in our power to achive this goal.
We are always at your disposal and happy to serve you!

The Dealber team

Bewertet mit 1 von 5 Sternen

Unacceptable!!! Never again!

I purchased flight coupons for flights in the United States. The normal process explains it takes at least 72 hours for vouchers to be issued. Never received them even after I emailed to check on what was going on. I received a reply saying they were overwhelmed with purchases but we're working on it, I'm guessing just to buy them some time. Finally, two months later, I received an email that they could not process my request (even after they received my money) and said the best way to get my money back was to dispute the charges with the bank/cc I paid with. Are you kidding me?! That's completely rediculous! I will never do business with this company ever again, and will recommend that anyone else goes somewhere else. Don't give this company the time of day!

9. Mai 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Customer, we truly apologize for any inconvenience. We are sorry for not meeting your expectations.
Kindly note that we have so many clients, all over the world, who continuously purchase tickets from Dealber,
and among them, there would definitely be a tiny percent of dissatisfaction!
We hope to have the pleasure of serving you in the future!

Bewertet mit 3 von 5 Sternen

Tickets Finally booked with some hiccups

The website is not user friendly and Tickets were not available originally when I kept looking for my destinations even though my dates were flexible. Phone was never answered but when I Emailed, staff were quick to respond and helped me in booking my tickets. Booking office was also very accomodating in getting three of us on the same flight even though one reservation was booked later through the site. All three of us have our booking confirmations finally. Friendly staff, I dont think there are enough of them for the workload, I was worried this was a scam at first when I read the reviews, but I got my tickets! Just took patience. Originally got the deal for Delta Airlines but we were booked on sun country.

7. Mai 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Amal,

Thank you very much for your recommendations that we take into serious consideration, as our goal is to provide you with the best quality of services.
Kindly note that our Customer Support agents are available to receive your calls from Monday to Friday from 9am to 1 pm EST at 8883848002 and to reply to your emails within 24 hours
!We are more than happy to have met your expectations and we are looking forward to serving you in the future!

Bewertet mit 1 von 5 Sternen

Purchased coupon

Purchased cuopon weeks ago sent my flight information and have heard nothing. Have sent three emails and only get "we will review your request". Unacceptable service and I regret purchasing your coupon. I cannot make any final plans to attend a reunion witch is a few weeks away. Customer service is dismal with no option to speak with someone.

25. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mrs Lugo, we are confused by your review as we have already emailed you your e-ticket. Kindly check your inbox and see that we have been consistent with issuing your ticket. We wish you a very pleasant trip and anticipate a kind correction of your review. Best Regards, the Dealber team.

Bewertet mit 2 von 5 Sternen

No Deal

They weren't able to get me my deal and now we'll see if I can get my refund! After going back and forth several times; they sent me an email saying they couldn't get the deal they promised and that I should apply for a refund. I must say that they were good at corresponding with me. I'm very sorry the deal didn't go through.

24. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Barbara, the reason why your booking request could not get processed was specific and clearly provided to you. Our correspondence and exchange of emails concerned responding to your inquiries during and after the booking process and offering any needed assistance. Our Refund Department has already informed you about the process and time-frame of your refund. We are and always will be at your disposal, the Dealber team.

Bewertet mit 1 von 5 Sternen

They got me twice

I guess I can just chock this up as a loss. I spent several weeks, days, and hours trying to find any flights to anywhere with no luck. I'll just report the fraud to the I.G. and the BBB and if nothing else I learned a lesson not to trust no name travel agencies.

19. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mr Hilgenberg, kindly note that we have already offered you the full refund option due to the fact that there was no availability for the itinerary of your preference. Kindly note that no fraudulent company offers a full refund.

Bewertet mit 2 von 5 Sternen

Can't find flights!!!

If you think it is too good to be true, it is! I wasted $189 thinking I was getting a good deal and I can never find flights on the days I want nor in or out of the airports I want. It was a complete waste of money and I will not purchase again!

18. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Sharon, as per our records you have never contacted us to let us know of the dificulties you encountered while trying to book your tickets. Please reach us so we can help you!

Bewertet mit 1 von 5 Sternen

Impossible to redeem coupons, refund information is their response.

I tried to book my first coupon and found a flight from Seattle to San Diego, while waiting for expected e-tickets, I tried to find flights from Seattle to N Carolina, any airport on any day, coming up with no flights listed for my second and third coupons. I was first told that my despite their best efforts, they were unable to proceed with my bookings and gave me the refund information. Upon asking about the first coupon that I had found a flight to redeem with, I was told that because I had purchased the three coupons at the same time, they could not proceed with that booking either and I should request a refund for all three coupons purchased. Their advertising is false and I would strongly urge anyone not to purchase their coupons.

18. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Patricia, we have already explained in thorough the reason as of which we haven't been able to issue your tickets and that is why we immediately provided you with the refund option. Should you need further clarification, you may contact us again.

Bewertet mit 1 von 5 Sternen

0 Stars

This is a Very Bad Company. I don't have a lot of money because I am disable and am on a fixed income. They said they could get tickets for $189.00 round trip through Delta Airlines. My Daughter lost a child in May of last year after carrying it the hole 9 months and I didn't get to be there for her and this May she is having another baby. I paid for the ticket in March and now (today) they are saying they couldn't get the ticket like they promised. I am so heart broken because of Dealber. I just hope know one else has to feel this heart break like I am feeling right now because of Dealber.

12. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Mrs Bernard,


We are really sorry for your family's difficulties and wish you all the best.

In regards with your issue with our company,we have already offered you a full refund option,


Kind Regards,
the Dealber team

Bewertet mit 1 von 5 Sternen

I purchased a coupon and now I can't use it frustrated!

I can not get a hold of you by phone I can't understand the message you have left for callers to get ahold of you I'm afraid that I may have just lost $200 because I can not book my flight as I was guaranteed. Please call me immediately at 949 374 9646 USA.

8. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Hey Kelly, kindly be informed that you can reach our customer care at +18883848002 (USA) from 9 am to 1 pm EST during business days or via email at admin@dealber.com any time. Our customer care agents will be more than happy to assist you!

Bewertet mit 1 von 5 Sternen

Not worth your time.

Spent money on a coupon that i cannot use. After several calls and emails the problem has not been solved. By now my flight is not available.

8. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Leatrice, as our last email after our phone conversations has informed you, the IT dept will look into the reason of your technical difficulty and we will you keep you updated. There is no reason to worry, we are here to assist you in every possible way!

Bewertet mit 1 von 5 Sternen

First and Last time...

Unfortunately, as I know you all will work "passionately" to improve your service, I won't be able to see those improvements and I will do all I can to ensure my closest of friends and family don't either. This experience has been haphazard and irritating to say the least. I know that I am not the most lucrative customer, but with this being my first and last experience, we really won't know what my currency contribution to the success of dealber will be.

-It was far too difficult to get my reservation submitted with dealber
-When I made my purchase, paid for my purchace promptly, nor when I called in to place the reservation was anything said about my deal being in jeopardy
-I was placed on extended hold periods multiple times to later be disconnected without notice
-Had to call back for 2 days to speak with a supervisor about my issue
-My issue was not resolved and has cost me Hundreds of dollars in lost reservations and cancellations
-I purchased and utilized my deal within the given parameters and was met with very nice representatives but bad service

I won't be back.

8. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear M-T, we are sincerely sorry that you have not enjoyed your experience with Dealber. It may seem possible to have few unsatisfied customers among the hundreds of happy ones, but that does not mean that we have not let ourselves down by not meeting your needs to the fullest. As our manager informed you on the phone today your refund is processed.
We are always will be at your disposal, the Dealber team.

Bewertet mit 1 von 5 Sternen

Impossible to use voucher

I purchased a travel voucher for airlines. When purchased it said easy to use anytime pending on availability. It did not say you can only book on Dealber and that availability is limited. Customer service only available 9-1 Monday-Friday and they can not call you back.
I am appalled at how this company is run and its advertisement is not true. I am fighting for a refund now. I suggest never to purchase a deal from DEALBER.

6. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Customer,

the steps on "how to book your flight" on your deal, are quite definite that you need to use our booking engine.
Due to your mistrust about our services, we will proceed in refunding your amount, as soon as we need to meet your
expectations in future deals!

More than pleased to assist you!

Bewertet mit 2 von 5 Sternen

user hostile website.

Have tried at least 6 times to enter website and get access to listing. Very hard to edit entries to make new entries. Unclear focus and explanation of site navigation

I believe you may mean well, but I get so frustrated I have to walk away. Wasted hours. No purchase.

6. April 2016
Bewertung ohne vorherige Einladung
Dealber-Logo

Antwort von Dealber

Dear Linda,

Thank you for your feedback.
We will make sure we'll communicate it to our IT team.
Feel free to contact us via email 24/7 at: admin@dealber.com, or call us at: 18883848002,
from 9:00am to 1:00pm EST, from Monday to Friday and we will be more than happy to guide you through.

Kind Regards,
the Dealber team

Bewertet mit 1 von 5 Sternen

Never received tickets or refund of voucher price. Never received promised refund.

TOTAL SCAM...AFTER MONTHS OF RUN AROUND I FIND I CANNOT REVERSE CHARGES FROM MY CREDIT CARD COMPANY. I HAVE REPORTED THEM AS FRAUD HOWEVER. NO REFUND EVER AS PROMISED. DO NOT PURCHASE FROM THEM. I signed up and purchased two vouchers for discounted air travel. After multiple attempts to use the vouches and many emails, I was finally successful in booking two plane tickets. That was a month ago. Unfortunately, my E tickets have never arrived. I have now run out of time and cancelled my purchase. I am hoping they will refund my $72 voucher cost as I doubt I will ever be able to redeem these vouchers for actual tickets. I am very disappointed as this would be an awesome service if it actually worked.

It is now May 2, 2016 and my promised refund has not appeared in my credit card account. This is after multiple messages to and from this company. I advise blocking emails and avoid at all costs. Seriously bad service. If this is a legitimate company, it is very poorly run. It mostly seems to be a scam.

Of course if I receive my refund, I will edit my review.

I am not going to contact my credit card company and hope they will remove the charges from my account, although Dealber has strung me along for such a long time, I might be too long out for that to happen.

5. April 2016
Bewertung ohne vorherige Einladung
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Antwort von Dealber

Dear Kathy,


We truly apologize for any inconvenience that may have been caused.
We want to assure you that our customers are our first priority.Therefore, we will compensate you by providing full refund of the vouchers you have purchased and we promise that we will do our best to make sure that you will not encounter similar difficulties in the future.
Best Regards!

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