I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Mehr ansehen
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Mehr ansehen
Ryan D was able to resolve my CD questions very quickly and straight to the point. He also walked me thru alternative way to accomplish the same on website by myself. DCU has been providing wonderful... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Kontaktinformationen
Donald Lynch Boulevard 220, 01752, Marlborough, Vereinigte Staaten
- dcu.org
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lakeesha is the best!
Lakeesha was absolutely fantastic! She walked me through each step in the process of my application. Also, she was very sweet, understanding, and patient. I had a great first experience with DCU because of her!
Denise
Denise, help me a lot for my refinance and she is very polite to answer and help very depth of a problems. truly apricate and loved to get assist more in future if needed.
Your organization is professional
Your organization has always been professional and taken care of any needs i have with banking or questions i have needed answered
Savannah was extremely helpful…
Savannah was extremely helpful professional and considerate. As a new member she coved the next steps in my loan process and all possible payment options. I know what to expect next and I feel confident moving forward with my loan process. Customer service was outstanding and I also feel confident recommending DCU
Soumil I am pleased with your…
Soumil I am pleased with your assistance,thank you
Sanji is extremely professional and…
Sanji is extremely professional and friendly every time I come in. Perhaps most impressive is that if all the people he meets, he remembers my name. Outstanding employee!
Agent Perry made my day!
Agent Perry was very courteous and efficient. She answered all my questions and kept my hold times very brief. She definitely made my loan experience a great one!
Excellence!!
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person at a local branch everyone is so very helpful. Keep up the excellent work for all of the Customer Service Staff employees. Have a wonderful day Lorraine
Spoke to Natasha
Spoke to Natasha. Was very patient and detailed with my request. Got the sense that she really takes pride in her work and really wants to help
Jada was amazing
Jada was amazing! Helped me with all of my issues and answered all of my questions. Dcu is an amazing bank and I truly appreciate them.
Dispute Transaction
The representative Tiffany actually handle my situation with concerned and went well above making sure the problem was handle with care. Thank you DCU
Kerry was very very helpful
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home. Me and my spouse and some friends have been using DCU for a few years now and this is exactly why we will continue to do so, 😄
Britney was amazing
Britney was amazing! She took the time to explain to me something I didn’t understand from the app and was incredibly patient and kind! She went above and beyond to make sure I knew everything I needed to know. Very happy with the service, thank you!
Yes I spoke to Odette and she was very…
Yes I spoke to Odette and she was very helpful and patient customer service, she gide and help me solve my problem .thank Odette for your help
She help me a lot
She help me a lot , you should promote her or give her raise or something
DCU is the best.Inever have had bad…
DCU is the best.Inever have had bad service in person or online .Everybody is always smiling and happy.
Customer service is very good they…
Customer service is very good they explain everything we needed
Representative was very helpful and…
Representative was very helpful and answered all my questions in detail. Very knowledgeable and pays attention to your question.
great customer service
the staff helped me swiftly and efficiently with my questions and problems!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








