Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

These people are disgusting. I am a disabled business owner of a tech startup and I selected dartnode to run 3 servers for me with a total of around 3.6TB of space that I paid for. I started configur... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Been with them for over a year now and so far they have exceeded every expectation. Support is quick and knowledgeable. Prices are competitive and the sales team is quick to create a custom order, mat... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I’ve had three outages in just one week with Dartnode, and not once was I notified or compensated despite their “100% uptime guarantee.” Each time I reached out, I got vague responses like “hopefull... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Using these guys for a couple of months, haven't had much problems, their support is great when they are there (not their fault low staff) TBH I would rather have low staff that knows what they are do... Mehr ansehen

Unternehmensdetails

  1. Web-Hosting-Unternehmen
  2. Internetdienstanbieter
  3. Internetladen
  4. Softwareunternehmen

Vom Unternehmen geschrieben

Based in Houston, DartNode revolutionizes hosting with our Wholesale Cloud approach, combining affordability with high-performance in a state-of-the-art data center. As a dedicated ARIN Member and network operator, we ensure 24/7 reliability and superior service, empowering your digital journey with cost-effective solutions.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

61 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 23 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They will steal your money

Avoid this company like the plague. They still have not to this day responded to a single email or support ticket that we have given them. They suspended our services and have not refunded us or communicated back in any way.

Responding to their reply. It looks like they are also liars. It's very easy to see the dates of when we put in tickets and the fact they never responded. Don't lose your money with these people.

4. Mai 2025
Bewertung ohne vorherige Einladung
DartNode-Logo

Antwort von DartNode

Carmen,
This review contains serious accusations that are not supported by any record in our system.

We do not suspend services arbitrarily. Suspensions only occur in cases of policy violations (such as abuse complaints or payment issues), and we always notify customers via email and through the client portal.

We’ve reviewed our ticket and email logs and found no unanswered support requests matching your description. If you are a legitimate customer and used a valid account email, please contact us at support@dartnode.com so we can investigate further.

We do not “steal” money. We operate transparently under clear terms of service, and refunds are processed when applicable per our published policies.

If this review was made in error or without an actual customer relationship, we ask that it be removed to preserve the integrity of reviews for our future clients.

- DartNode Team

Bewertet mit 1 von 5 Sternen

Absolute nightmare dealing with…


Absolute nightmare dealing with DartNode.

I purchased a VPS only to discover that every single IP address (IPv4 and IPv6) was blacklisted, making the server completely useless.

I immediately contacted support requesting clean IPs, and after more than two weeks, I received no meaningful response.

Their so-called "support" is non-existent, and when I asked for a refund, they redirected me in circles without any clear action.

To make things worse, they push new customers to leave positive reviews by dangling a fake "lottery" for a free VPS, clearly trying to manipulate their Trustpilot rating without providing real service quality.

This is completely dishonest and misleading.

Avoid DartNode at all costs if you value your time, money, and sanity

17. April 2025
Bewertung ohne vorherige Einladung
DartNode-Logo

Antwort von DartNode

Hi Anas,

Thank you for your feedback — and we sincerely apologize for the frustration you experienced.

After investigating your case, we discovered that your ticket was incorrectly flagged in our system, which caused it to be missed. That was a failure on our part, and we’ve taken corrective steps to ensure it doesn’t happen again. A full refund has been issued, and we’ve also applied a $10 credit to your account as a gesture of goodwill.

To clarify: DartNode does guarantee clean IPs. Our provisioning system checks IPs against multiple blacklists before issuing them. However, these checks currently run on a 24-hour cycle — so in rare cases, an IP may appear clean at issuance but get flagged shortly after. We’re actively working on a self-service solution to allow customers to swap their IP within the first 24 hours if any reputation issues are detected.

Lastly, our VPS giveaway program is a legitimate promotion and not a “fake lottery.” Many customers have received free VPS services through it — and we never tie reviews to eligibility. We believe in building long-term trust, not gaming the system.

We understand your frustration and appreciate the opportunity to make things right. Should you wish to give us another try in the future, we’ll ensure a much smoother experience.

- DartNode Team

Bewertet mit 4 von 5 Sternen

DartNode es una empresa de alojamiento…

DartNode es una empresa de alojamiento web que realmente destaca por su excelente relación calidad-precio. Ofrecen una variedad de servicios, desde VPS hasta servidores dedicados, a precios muy competitivos, lo cual es ideal para freelancers, startups y cualquier persona con un presupuesto ajustado.
Su rendimiento es notable, especialmente considerando el costo. Muchos usuarios reportan velocidades rápidas y una infraestructura confiable. Además, aprecian su garantía de tiempo de actividad del 100%, lo que brinda tranquilidad.
El soporte al cliente es otro punto fuerte de DartNode. Están disponibles las 24 horas del día, los 7 días de la semana a través de correo electrónico y responden de manera oportuna. También ofrecen una configuración instantánea, lo que permite comenzar los proyectos rápidamente.
En resumen, DartNode ofrece un servicio de alojamiento web asequible pero potente, con un rendimiento sólido y un buen soporte. Es una excelente opción para aquellos que buscan una solución económica sin sacrificar la calidad. ¡Definitivamente recomendable!

7. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Using these guys for a couple of…

Using these guys for a couple of months, haven't had much problems, their support is great when they are there (not their fault low staff) TBH I would rather have low staff that knows what they are doing. Their prices is one of the best I seen for Dedicated servers.

16. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The worst hosting site ever dartnode

The worst hosting site ever, the servers are very slow, the technical support does not respond or solve any problems, and also a problem occurred and the servers stopped for three days and there was no response or apology or compensation from the site for the damage, and also the servers stopped for two days before and there was no response from support, honestly a very bad experience and this is my last month with them, and I do not recommend them to anyone, they do not respect customers and are also unprofessional..

6. September 2024
Bewertung ohne vorherige Einladung
DartNode-Logo

Antwort von DartNode

Muhammad,

We’re very sorry your experience fell short.

You’re correct — we did have outages during the time you mentioned, and we understand how disruptive that was. In line with our Service Level Agreement (SLA), we issued automated account credits to impacted customers, including your account. That credit can be viewed in your client dashboard.

However, your support ticket was not responded to promptly — and for that, we take full responsibility. At the time, DartNode was run by a two-person team, and unfortunately, this led to delays in communication and resolution during a critical moment.

Since September 5th, 2024, we’ve made significant improvements:

Hired additional support staff

Implemented better ticket routing

Reduced average Level 1 response times to under 2 hours

We’re disappointed to lose your trust, but we hope our improvements and transparency show our commitment to doing better. Thank you for giving us a chance to learn and grow from this.

- DartNode Team

Bewertet mit 1 von 5 Sternen

Their support are ignoring me i applied…

Their support are ignoring me i applied for a 7 Day Money Back i deleted all services and they are not responding for over than 4 days.. and i did this money back beacuse my service could not start and they were not helping me..

30. August 2024
Bewertung ohne vorherige Einladung
DartNode-Logo

Antwort von DartNode

Thank you for bringing this to our attention. We sincerely apologize for the delay in processing your request and any inconvenience this may have caused. After reviewing your ticket (#2198), we found that we had initially responded within 24 hours, asking you to destroy your VMs, which you confirmed shortly afterward. Your ticket was then forwarded to our accounting department for refund processing.

We understand your frustration, especially given the wait time. We strive to provide timely support, but unfortunately, our team has been occupied with resolving some critical service issues that have impacted response times. We are currently processing your refund under our 7-day money-back guarantee, and we truly appreciate your patience.

Thank you again for your feedback—it helps us improve. Rest assured, we are committed to delivering a better experience moving forward.

Bewertet mit 5 von 5 Sternen

The server is amazing

The server is amazing! There's no lag at all and the server was up within 1 minutes when I bought it. I've never got better support for a company this is honestly one of the best places for servers.

24. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

DartNode review experience.Scott T.

From the first interaction with the developer right through the setup was absolutely phenomenal! Very friendly and helpful. While setting up asking questions on if they told me to do worked and it did. Very fast service and overall great hosting service. I would definitely recommend to anyone. 10/10.

18. März 2022
Bewertet mit 5 von 5 Sternen

Best service ever!

By far the best service provider I have ever used. Little to no issues and if there is one, it is sorted in under an hour no matter the time. Easily navigated panel, very friendly staff. If I could put 6 stars I would.

16. März 2022
Bewertet mit 5 von 5 Sternen

As always

As always, responses were quick and accurate and my problem was almost immediately solved. This website has better customer service than any website I've used ever.

15. März 2022

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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