Cycle Exchange Bewertungen 

1.977
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had an excellent experience with CycleExchange. They patiently and helpfully answered all my weird and wonderful questions! They were also extremely helpful when I visited the store to test-ride th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Me and my wife purchased a bike. Both bikes were in excellent condition. Staff are accommodating as well. I also went there to have my bike checked, mechanics were good. They just attended to my conce... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Accidentally came across this company, and I’m so glad I did. I’d been looking for a gravel bike for a while but didn’t want to spend thousands. I bought a second hand bike that looks brand new for a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've never been happy with the fit of the brand new Canyon Endurace bike I bought a couple of years ago. I exchanged it for a smaller size Ultimate through Cycle Exchange and the whole process went ve... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Sportgeschäft

Vom Unternehmen geschrieben

Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1977 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(1.977)

237 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service. This is my third bike from them, and the only place you should go to. Service to comms all professional and the standard of the bike are as described. Number 1 bike shop. Period.

24. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Andrew, great to have you back 😁. Hope you've been enjoying the Scott, we'll look forward seeing you for your next n+1 😜 if not before.

Bewertet mit 5 von 5 Sternen

Fantastic service

From the initial enquiry to the delivery of my bike, everything was great.
Fast response to my questions and the delivery guy was very knowledgeable and polite.
I would definitely recommend Cycle Exchange

20. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Philip, that's lovely to hear. Hope you're enjoying the Ribble. All the best 🙏

Bewertet mit 5 von 5 Sternen

Great customer experience

It was my very first experience with cycle exchange and I can say it won’t be the last one. So far all the bikes I have purchased were brand new so understandably I was bit apprehensive to start with. However when the bike arrived it was exactly as described on the website. It was very well packaged to minimise any damage during transportation. What also made the experience good was the fact that I was able to speak to the guys over the phone and found them to be very helpful. So definitely top marks from me👍🏻😀

20. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

HI Shaz, hope your enjoying the Madone and appreciate you taking the time to review 😊 All the best.

Bewertet mit 5 von 5 Sternen

A dream Exchange

On the cycle exchange I found some true gems at a good price.

Personal attention from Matt and especially Josh was truly special

The service, communication and willingness to make my bike dream come true was unquestionable

I am so happy to deal with Cycle exchange and I never feel discouraged approaching the team with questions or how to find a deal that suits me

Thumbs up guys, you are on the right path!

12. Februar 2026
Bewertung ohne vorherige Einladung
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Eric, appreciate the lovely feedback and glad you're enjoying. All the best.

Bewertet mit 5 von 5 Sternen

Used bike on Cycle 2 Work

Bought a bike on Cycle to Work through these guys and it was a seamless and positive experience. Emails in advance were responded to almost immediately. I visited the store and while my chosen bike was brought round, I was given a free coffee too.

The team allowed me to reserve a bike using the C2W voucher but said I could choose something else if it wasn't for me, which is brilliant customer service and flexibility.

Max in the store was particularly helpful and friendly. I'll definitely use these guys again!

13. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Ben, thanks for the lovely feedback. Hope you're enjoying the Merida. 🙏

Bewertet mit 5 von 5 Sternen

Josh was really helpful in finding the…

Josh was really helpful in finding the right bike I was looking for and made the process really easy. He kept me updated on everything and was quick to respond to any questions I had. Delivered on time and the courier kept me in the loop on delivery times.
Would highly recommend.

17. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Pete, thanks for the lovely feedback, always appreciated 🙏 Hope you enjoy the F7. All the best.

Bewertet mit 5 von 5 Sternen

Great bike and service 👍

First time I’ve used cycle exchange and it couldn’t have been better, the bike was in great condition and from purchase to delivery in four days “well done”👍

9. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Dan, thanks for the feedback, great to hear 😊 Hope you enjoy the Ribble.

Bewertet mit 5 von 5 Sternen

I’m so happy with my new bike

I’m so happy with my new bike, and really pleased with the service from Cycle Exchange. The team are responsive to messages and so helpful. My order was shipped within less than 24 hours and it’s exactly as expected.

Unfortunately the chosen courier APC were pretty poor with a delayed delivery and lack of communication. Not a fault of Cycle Exchange at all and wouldn’t stop me using them again in the future.

6. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Samara, hope the Cervelo S5 build is going well and you've manage to get out to enjoy. Sorry to hear there was a delay on your delivery but glad got to you in the end 👍 Enjoy.

Bewertet mit 5 von 5 Sternen

Don’t think I will buy new again

Don’t think I will buy new again, I purchased through a cycle to work scheme and the process couldn’t of been easier, the help and support via email was first class and when the bike arrived it was beyond my expectations, highly recommend

5. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Gareth, that's what we like to hear 👍 Hope you're enjoying the Ribble.

Bewertet mit 5 von 5 Sternen

What’s there not to like

What’s there not to like, you walk in and surrounded by all these gleaming beautiful bikes, I wish I could afford them all!!!

22. Januar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Dimitri, glad you enjoyed the shop experience 😍 . Hope you enjoy the Cinelli.

Bewertet mit 5 von 5 Sternen

If I could give 10 stars

If I could give 10 stars, I would.
I have long searched for a pinarello Dogma F, and I ended up buying at Cycle exchange as the bike looked as it was new, however the price was super convenient, way below the price of a new model.
I would say thanks to every single member of staff who helped me and showed knowledge, passion and dedication.

5. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Domenico, thanks for the lovely feedback, it's much appreciated 😍 Hope you're enjoying the Dogma F. All the best 😁

Bewertet mit 1 von 5 Sternen

Greedy

Got an offer through for my bike which was quite frankly offensive, considering they are marketing the EXACT same models/specs for what would have been a 133% markup. Just plain greedy. I'd rather them just come out and say they didn't want it rather than try and pull my pants down. Madness. Complete waste of time.

12. Februar 2026
Bewertung ohne vorherige Einladung
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Adam, we price dynamically according to where the market demand is at the time of submission. Your model of bike is now in much less demand than it was previously. The one you are comparing to has been unsold for a while. We can always sell on commission for you, so sale or return with fixed margin. If we didn't want it we wouldn't offer. Sorry it didn't work out and best of luck with the sale.

Bewertet mit 5 von 5 Sternen

Prompt delivery

Prompt delivery, knowledgeable driver.

3. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Brian, thanks for the review, hope you're enjoying the CAAD12. 👍

Bewertet mit 5 von 5 Sternen

Dogma F12

I bought an F12 from cycle exchange and it was a great price.
The bike is absolutely immaculate, it could almost pass as new.
Friendly staff and a nice easy transaction.

19. Januar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Martin, great to hear and thanks for taking the time to review. Enjoy 😊

Bewertet mit 5 von 5 Sternen

Great business model for high end cycle exchange/ pre owned purchase

Max is a cycle enthusiast over a sales person that supported me through the whole purchase of a pre owned late model Cannondale Synapse at nearly 50% of the current RRP. I was made to welcome and given the opportunity to test ride the bike irrespective of a commitment to buy. Once I agreed to purchase, the bike was given a thorough check and final tune by the on site work shop while I waited and I was able to take the bike straight after that. Cannot recommend them highly enough.

2. Februar 2026
Cycle Exchange-Logo

Antwort von Cycle Exchange

Hi Mike, thanks for the lovely feedback, it's been passed on to Max, much appreciated 🙏 Enjoy

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr