Cyberian Mine GmbH Bewertungen 20

TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The last Bitcoin will be mined in the year 2140 (116 years), so you have plenty of time to become a billionaire! We have been with Cyberian for over 2 Years and the experience has been amazing, It is... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall great experience so far. Clear communication, frequent updates, timely updated on downtime, maintenance etc. Overall many things that are usually performed poorly in the co-location sector... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I would not recommend Cyberian Mine. The company is lacking of communication and customer service. Cyberian has not told me my miners were disposed. They simply took them and refer to changed market c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been working with Cyberian Mine for over a year now and I have not had any problems with them. On the contrary, in a wild Crypto world , such transparency and efficiency are appreciated. If the... Mehr ansehen

Unternehmensdetails

  1. Alternative Finanzdienstleistungen
  2. Web-Hosting-Unternehmen

Vom Unternehmen geschrieben

Berlin based company giving you access to low-cost and renewable hydropower for green cryptomining. From Siberia, with love.


Kontaktinformationen

Das sollten Sie wissen

4,5

Hervorragend

TrustScore 4.5 von 5

20 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Happy SHA256 hasher

I've considered several hosting locations to start mining in 2021, all except CyberianMine have failed to make the promises true to their customers... So I'm very happy I started small with a fraction of a S19 Bitcoin miner here and recently added a more efficient S19 XP to my hash-machines. I'm not expecting to make crazy return on investments, as mining is a cut-throat industry. But at least it should earn itself back in the coming years and stay profitable when BTC/EUR price goes up again.

28. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great mining platform and service

Customer for over three years now and I really like their service and transparent communication as keep uw very well informed through their Telegram channel. I therefore recommend them.

1. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Clear operating costs including fees…

Clear operating costs including fees and expected profit based on current Bitcoin price. Ability to buy percentages of miners and turn off unprofitable miners at no cost. Great communication through Telegram channel.

25. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great, transparent service, great company

I've been with CM for about two years now and it's been a great experience so far.

The team is very each to get in touch with, they answer all my questions in a few hours, sometimes minutes. They're always eager for feedback to make their product better. They really care about their customers and their experience with the product.

Sure, the last two years were not always easy as a Bitcoin Miner, but I can say that they tried the best to adjust their business and their business model to the market and the needs of their customers. Thumbs Up!

25. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't expect a long-term partnership

As a long term user, I am no longer satisfied with this predatory company.

FACT: when difficulty increases and bitcoin prices decrease, mining is a less profitable long-term strategy than buying spot btc.

The team at Cyberian is unwilling to set the miners that you purchased aside until profitability resumes. I am uninterested in speculating as to their motives for not working favourably with their long-term clientele. All I will say, is that they take advantage of naive investors in a number of ways.

They are not honest and open, and if you are looking to open an account with them, simply don't. This is the review I wish I had read before embarking on my almost two-year long experience with CM.

28. Mai 2022
Bewertung ohne vorherige Einladung
Cyberian Mine GmbH-Logo

Antwort von Cyberian Mine GmbH

Dear Lucas,

I'm sorry to hear that you're not satisfied with our service. I wanted to clarify some information regarding our terms and conditions.

* If you don't use your miner for 30 consecutive days, we have the right to dispose of the equipment.
* When you turn off your miner on our platform, you receive a warning about this policy.
* The original reason for this policy was to prevent old equipment from piling up at our expense when clients no longer have a use for it.
* One solution that we offer publicly is to turn on your miner at least once a month to ensure that nothing happens to it.

It's important to note that we've never actually enforced this policy in practice without first having detailed conversations with our clients.

In fact, when Bitcoin was at its lowest in July 2022 and mining was unprofitable for many outdated machines, we offered to store our clients' miners for free until the end of 2022. This allowed them to wait for the market to recover before returning to mining. We're still offering this service today (January 28, 2023) and many of our clients have already taken advantage of it.

As a company that has just celebrated its 5th birthday, we are committed to providing the best mining conditions for our clients and always acting in their best interests. You can see for yourself by visiting our community group on Telegram (https://t.me/cyberianmine) where you can speak directly with other happy clients and our support team.

I apologize for not seeing this review earlier. I hope that your perception of our service has changed, seeing how we've successfully helped our clients through the crypto-winter.

Best regards,
Max Matrenitski
CEO of Cyberian Mine

Bewertet mit 5 von 5 Sternen

Best Co-Location (I've found)

Overall great experience so far.
Clear communication, frequent updates, timely updated on downtime, maintenance etc. Overall many things that are usually performed poorly in the co-location sector is all done great by cyberianmine.
May not be the cheapest, but I'm sure you'll have less issues with cyberianmine than alternatives. 10/10 for me.
Shout-out to Seb from the team, always great & fast support as well as friendly.
Hoping to be a customer at CM for many years to come.

29. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Probably the best bitcoin mining platform

Probably the best bitcoin mining platform out there. Excellent service and product. No need to worry about hardware breaking down after a few years, as it's all covered by the service. Very transparent team. I've been around since the early days and I can highly recommend it!

1. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

100% pleased

I'm a small miner there, but I really like their services and transparency.
I therefore kindly recommend them.

30. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect for mining

Perfect for mining. Management is open and always answering your questions on a Telegram chat. Who else make it ?
Best choice on the market

25. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cyberian Mine👌😊

Mining with Cyberian Mine from august 2019 until now. Great company: transparant in their operations, good service, stable in performance. The guaranteed hashrate system makes them very trustworthy.

23. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Been with CyberianMine for a few months…

Been with CyberianMine for a few months now. Although I've had previous experience with mining and in comparison CyberianMine is a dream. Clear structure, communication, great business idea and from the get go, a sense that a community is being built. Hats off to Max and team, have been great with communication and responding to my qs but also adjusting to the demands of their customers.

23. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Been there from the start .. and still here

I discovered Cyberian when I first transitioned from GPU to ASIC mining, just after they'd set up. I was one of the very first customers, starting small and building up to the current relatively large scale operation. Obviously I have gotten to know some of the staff quite well, although we've never met and I've never physically been to the company sites in Germany or Siberia.

I'd definitely rate and recommend the company overall. I don't worry about my equipment or security and mine with peace of mind. That said, Cyberian haven't always got everything right - in fact there have been a couple of times when it was down right frustrating dealing with certain issues - but the reality is that this was a new company at the time in a young industry with a myriad external factors that can throw a spanner in the works. But that's mining - it's still a messy, unregulated and secretive industry, you need people you can rely on on the ground to get it done. Cyberian have proven again and again they can ultimately deliver (even if it's sometimes a bit messy!) and that's the most important part.

Finally, Cyberian has one of the best mining dashboards there is, with real time buying and selling of new/second hand machines at the click of a button meaning you can offload your device and get the money instantly or buy and start mining instantly. Their "guaranteed hashrate" system is, in my opinion, ground breaking and means that your machines (bought though CM) are guaranteed for life and all downtime is covered through the back up pool instantly and as part of the service. If agreed hashrate is not delivered, you don't pay for that part not delivered and this is calculated in real time and transparently. As far as I have been able to discover, there are no other companies that offer this level service.

Cyberian still needs better engagement/communication from time to time, but I have no problem recommending them overall.

23. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

I have been working with Cyberian Mine for over a year now and I have not had any problems with them. On the contrary, in a wild Crypto world , such transparency and efficiency are appreciated. If there is a problem, they report ASAP, generally in the TG group, in particular in the support group. Their platform and control panel are very complete, I am very satisfied.

23. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

WARNING - Scam Company!

I would not recommend Cyberian Mine. The company is lacking of communication and customer service. Cyberian has not told me my miners were disposed. They simply took them and refer to changed market conditions. I have contacted them via email, Telegram and letter. No customer oriented answer or compensation in any form. They offered me to buy new overpriced miners. Stay away from this scam!

5. Februar 2021
Cyberian Mine GmbH-Logo

Antwort von Cyberian Mine GmbH

Dear anonymous user,

Cyberian Mine GmbH along with its subsidiary Cyberian Mine Rus LLC are three years on the market publicly and tranparently offering our services and have never taken miners from our clients. What you have described is absolutely impossible. That kind of action would have legal consequenses for us, as a compliant German legal entity.

Apparently it is either misunderstanding, or you are confusing us with some other mining "company". Please, share more details here, or contact us with all means possible, we are open and always available. You can send an email to support@cyberianmine.de or reach us by the phone in Berlin is +49 30 700 12 7090, we have very active Telegram channel @cyberianmine, where we are always available and all your questions can be answered both by our team or by a community of our long-term customers.

Best regards, Max Matrenitski,
CEO of Cyberian Mine GmbH

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