Overall we are pleased with our Cushie, 2 seat, queen pullout. Although it does not have a hard bar like a traditional pull out, it does have a slight gap where the two pieces meet when pulled out. Th... Mehr ansehen
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Das sagen Bewerter
Jai achete un Cushie Snuggle Sleeper Sofa Bed il manquait les pattes back order chez le fabricant… j’ai dû faire de nombreuses relances auprès du service à la clientèle pour qu’il me rembourse le prix... Mehr ansehen
It’s a comfortable mattress but a less than attractive/functional sitting chair. It’ll be fine for a guest bed although we did get a foldable twin frame to put it on because it’s too low to the floo... Mehr ansehen
Amazing delivery time - we weren't expecting it so quick (within 24hrs). It's lovely and comfortable as both a couch and a bed - we've added a foam topper because we like a squishy mattress. It's got... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A Comfy seat for every moment together.
Kontaktinformationen
239 Fourth Ave, Ste 1401 #5865, 15222, Pittsburgh, Vereinigte Staaten
- ops@cushiehome.com
- cushiehome.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
I seached high and low for the PERFECT…
I searched high and low for the PERFECT sofa for my photography studio. I needed it to be multi purpose to double as a sofa and a bed for guests and this does BOTH with ease. Its super comfortable and I have received so many comment from the clients and house guests alike - a VERY great purchase

Antwort von Cushie
Cushie's "not just another" sofa bed
The Cushie Sofa Bed, from Lifely, came up as a very solid option for what we required in our home-office / extra bedroom, in particular when we had guests arriving at our house in short notice. The bed was delivered in no time, easy to put together and most importantly was a comfy option for our visitor (without having to 'break the bank', nor underspend on something sub-standard)

Antwort von Cushie
Comfy enough.have been sleeping on it…
Comfy enough.have been sleeping on it for over two months

Antwort von Cushie
I love my cushie sofa bed and ottoman
I purchased a cushie sofa bed and matching ottoman in the colour sage. The process was easy from friendly efficient customer service, to ease of order and delivery, even though the ottoman was not in stock and arrived later I was kept fully informed along the way and advised of progress. The products are lovely and the quality is excellent. The sofa bed easily folds out into a single bed, and the ottoman top comes off for excellent storage. They are the perfect addition to my home office/guest room.

Antwort von Cushie
Super Comfortable Sofa Bed!
Absolutely love my sofa bed! Ordering and delivery was prompt and it was so easy to put together. All in all a very good decision! Its comfy and my favourite place to read! We've used it as the bed once and we had a really comfortable sleep too, we were very impressed!
The colour matches my study vibe so nicely, was definitely a good purchase!

Antwort von Cushie
Sofa Bed
After doing so much research on a small enough sofa bed, I wanted a double. I have been very happy with how easy it is to take apart and put back together and the fact the covers are machine washable when I have a toddler has been a big life saver, the only issue I’ve come into is when it’s open into a bed, the Velcro collects lots of hair like normal, I’ve learnt putting a fitted mattress protector solved that problem instantly too.

Antwort von Cushie
Great service
Great customer service when handling deliveries. I was always kept updated when I followed up on my order and the team made sure I received my tracking details etc. The sofa itself was extremely easy to unpack and is super comfy. Will definitely order from Lifely again in future!

Antwort von Cushie
OEKO-TEX® certified Sofa
After a long search for a versatile sofa bed that looks great and is low-tox, I was starting to think the sofa I wanted didn't exist. We absolutely love our Cushie Sofa. It's stylish, versatile, comfortable, and incredibly practical for a young family.
The foam is CertiPUR-US® certified for safety and durability, which gave us real peace of mind. The sofa cover is made from premium OEKO-TEX® certified performance fabric that is scratch-resistant, stain-resistant, and safe for direct skin contact. A must-have with little ones around.
Highly recommend for anyone looking for a sofa that ticks all the boxes.

Antwort von Cushie
Comfortable and quick delievery
I bought a single-seater Cushie Modular Sofa Bed as a spare/guest bed. I was happily surprised by how comfortable it is. Great to sleep on, easy to fold out and fold back away, doesn't take up too much space as an armchair, and nice to lounge around on as a reading chair. The delivery came quicker than expected, which was nice, but a more accurate shipping timeframe would have been nice - it randomly arrived on a Saturday night when we were home, but was expecting it on the following Monday. Overall, a good experience.

Antwort von Cushie
Great experience just wish they kept them in stock instead of havcing to wait for a shipment
I pre ordered my lifely couch as there were none in stock. This is why I gave it a 4 star instead of 5 however my couch arrived before the quoted time, was easy to assemble looks great and is comfy.
I ordered a cushie sofabed as we had a small space and it fits perfectly where we need it.

Antwort von Cushie
I do not like their customer service at…
I do not like their customer service at all. I’m afraid I’ve been scammed because there is no phone number! I need help with my order; I have received the wrong item
Edit: How about you actually get back to me, then? I’ve already contacted you several times and sent you photos and order numbers and still nothing!
Give me a PHONE NUMBER. I’m tired of talking to bots. Give me a real human!

Antwort von Cushie
Cushie sofa bed for the win!
We love our cushie sofa bed! Ordering via the website was a breeze, it was a quick delivery, and the item’s quality is far beyond our expectations. Thanks, Lifely!

Antwort von Cushie
Very satisfied
After researching tons of sofa bed I settled on a Cushie sofa in a lovely dage colour. It arrived well packaged earlier than predicted. Good quality product, well made and the fabric is a lovely thick material that will most likely last. The mattress is very comfortable to sleep on, just as comfy as any bed, and while folded it takes little room in my living space. Exactly what I was after!

Antwort von Cushie
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
So happy with my sofa bed from Lifely! No regrets at all. It’s been the perfect addition to my little reading nook and has quickly become one of my favourite spots in the house. It’s comfortable, looks beautiful, and feels really well made.
The sofa bed feature is also super handy whenever I have guests staying over. It’s easy to set up and makes hosting so much easier. Definitely one of my best home purchases this year!

Antwort von Cushie
Such a great couch
Such a great couch - easy to setup and absolutely beautiful !! couldn’t recommend more . Also amazing customer service - helped me out with any questions I had. 5/5 from me !!!

Antwort von Cushie
Responsive to issues and Easy Tracking
The experience with Cushie was good. Their responsiveness to my issues was extremely prompt.
The delivery was tracked and once on its way i knew exactly when it was arriving which made it easy to be at home.

Antwort von Cushie
Got our Cushie Sofa
Got our Cushie Sofa , quality of fabric is amazing , so comfortable , great compact size .

Antwort von Cushie
Very happy with this sofa bed
Very happy with this sofa bed. It is comfortable to sit on during the day and easy to convert into a bed. The sofa bed looks great in my living room and is very easy to set up when needed. The mattress is comfortable for short stays, and the overall quality is excellent, good quality and great value for money. I would recommend it to anyone looking for a functional and stylish sofa bed.

Antwort von Cushie
Cushie Sofa Bed
The Cushie Sofa Bed was surprisingly good quality for the price. It's comfortable in both modes as well!

Antwort von Cushie
Does not ship, no customer service, concerned this is a scam
We ordered from Cushie 14 days ago and the order remains unfulfilled. They market shipping in 1-2 days, which is obviously not true. We have been trying to get in contact with customer service or really anyone at the company. We have sent several emails (to both their accounts listed on the site) starting 9 days ago, have spent days on their “chat” (it’s been over 72 hours since I initially reached out to them on their chat an never heard back), reached out via their “Contact us” page on their website, and even send DMs on Instagram (and they posted on their Instagram without responding to my DMs). I even tried to post a review on their site so others would know that the 1-2 days shipping that they promised is incorrect, but they haven’t allowed for my review to be posted publicly on their website. I am at a complete loss about what to do next. We spent a lot of money on this and were planning on having it soon. We are nervous that the company is just going to take our money. They definitely did not fulfill their marketing promises, but it is really disconcerting that they haven’t told us there is a delay and won’t respond to us at all despite us spending so much time and effort trying to reach out to them. This is the worst experience that we’ve ever had with a company. The last 4 emails I sent was just begging for an update or a refund. Still nothing. If Cushie reads this: please respond to us and give us an update. We’re trying to post where we can so we can hopefully get what we paid for or get our money back ASAP.
Update (6/17): we heard from Cushie last Thursday and they committed to sending it to us in 1-3 business days. It has been 4 business days. No tracking info, no couch, and no one from Cushie reaching out to tell us the new status. They don’t prioritize customer service and they don’t fulfill their promises to customers. Will update if we ever get this couch.
Update (6/25): Customer service can still not give us a timeline of when we will expect the Cushie. They are still promoting the 1-2 business day shipping for the exact product in the exact same color even though it has now officially been 1 month since we ordered our product and they said they can’t ship it to us because it is not in stock (I checked their website again minutes ago). I have asked them to update their website so that they stop misleading customers. They have not done this. This is really the worst customer service experience. On top of that, we ordered the Cushie because we have a major life event coming up and needed it. It is hugely inconvenient. They continue to say they’ll update us and gave us a 10% discount, but that only gets us to the price that we would pay if we ordered today (apparently they’re having a bigger sale than they did on Memorial Day right now), and acting like they’re doing us a huge service. Again, worst experience with a company. I will continue to update since they continue to mislead customers.

Antwort von Cushie
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