The service is amazing. My pets medication has to be sent out temperature control which is arranged to suit me…after the order they drop me an email and arrange it…a real person not AI. It sounds smal... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have been using Cura on and off for a few years and they really offer a fantastic service. The prices are the most competitive online, their shipping is usually next day, the communication is ext... Mehr ansehen
Very very helpful, never dealt with such a professional company that always put the client first. Asked them so many times to dispatch the medication for my very poorly pet faster than the delivery... Mehr ansehen
Unternehmen hat geantwortet
Quick, personal, efficient service with great value for money compared to some other pharmacies - and the ability to have a conversation with the dispensing vet over any questions as opposed to dealin... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Helping UK pet owners save money on veterinary prescriptions and pet care essentials — from a trusted, vet-run online dispensary. Founded by a practising UK vet with over 20 years’ clinical experience, Cura was created to offer a trusted alternative to higher-priced veterinary medicines. We supply prescription and non-prescription pet medicines for dogs, cats and horses, helping owners save money on essential treatments and everyday supplies. Alongside our products, we provide clear, reliable information to help you make informed decisions when ordering pet medication online in the UK. Whether you’re managing a long-term condition or simply supporting your pet’s wellbeing, we’re here to make the process straightforward, safe and affordable. Our mission is simple: to make pet care more accessible, and to treat every pet as if they were our own.
Kontaktinformationen
Vereinigtes Königreich
- hello@cura-pet.co.uk
- cura-pet.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant service
The service is always handled very well from ordering to delivery. Nothing is too much trouble would recommend cura to anybody
Delivered on time
Delivered on time, arrives in perfect condition, kept updated throughout
Highly recommend this company
So pleased with this company we have been using them for several months now. They have fantastic customer service and their response to emails, orders and queries is almost immediate. Rich has gone above and beyond with support and help given to me on at least 2 occasions where I had some issues (self created!) They mention that it is a family business and it feels like that with such great personal support. Also saves me money on our dog’s prescriptions.
First time ordering everything was…
First time ordering everything was perfect kept updated by cues all the way.
Excellent service Arrived when agreed
What a sham - persistent lengthy delays & professionally inept!
What a sham! This business is run by muppets with no intention of making a sale and doing everything to discourage that. Comms are dire - persistently extensively delayed and professionally inept with incorrect product knowledge, despite being stated clearly on product. Do yourself a favour and avoid like the plague! Karma.

Antwort von Cura
Great service, esp. for temperature controlled items
Needed cold packing and the packaging and attention to delivery/delivery timing was was really great.
Ordered tablets
Ordered tablets , paid . Nearly a week later they state they have no stock YET still advertise them . Avoid
Excellent!
I have received my cat’s prescription twice and have saved £s by not paying the vet for her medication. Reasonable prices and fast delivery. Excellent service and a happy pain free cat. I highly recommend them.
Customer service is non existent
Placed my order on the 19th of April and have yet to receive my item.
So far I've sent two emails and raised an enquiry on their website requesting tracking details and/or confirmation of my delivery date but have received no response.
Not a great experience so far and I doubt I'll be using them again.
An excellent company to deal with
An excellent company to deal with. Prompt responses to questions emailed to Cura. The item arrived packed beautifully, and whilst a refrigerated item, it could have been sent 48 hour tracked and still have been chilled. Finally, the best price around. Thank you.
Excellent service and communication I…
Excellent service and communication I will use again
Easy to order
Easy to order, good communication, speedy delivery, will be using again and recommend.
Good communication about delivery
Good customer service
This was the first time I used Cura Pet for ordering Librela. I had a couple of questions, and it was initally a bit frustrating as they have no contact number, but I found that they replied to my email very quickly and were very helpful. The delivery came when they said it would and their price was the most competitive. I would definately use them again.
New Customer- 1st order
New Customer- 1st order
Impressed with the speed of response to my enquiry and the answers/reassurance given. Good communication, product arrived as promised and well packaged (refridgerated delivery by courier)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







