I made an error with dates and James was very quick to elevate my anxiety and corrected before sending. I truely appreciate this kind of service. Thank you
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I received my framed picture in the mail about a week ago, and I loved how it came out. Unfortunately though, throughout the shipping process the frame completely snapped. I was worried the return/rep... Mehr ansehen
Unternehmen hat geantwortet
We absolutely love our canvas’s they are great quality and look beautiful 🤩 amazing customer service aswell 🫶🏻 when you order delivery is so quick too . Can’t wait to review our second one next wee... Mehr ansehen
Unternehmen hat geantwortet
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Kontaktinformationen
Australien
- cstmcanvas.co
4,3
Hervorragend
177 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Took forever to get my product
Took forever to get my product. Email to you were never answered. I had to get my bank involved in order to for you to reply and send me my product,10/17/2024
17. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Hi Oliver!
We’re really sorry for the wait on your order! We see that it was delivered last Tuesday, October 15th, and we’ve answered all your emails. If you’re still having problems with your order, please feel free to email us, and we’ll be happy to help.
We truly apologize for any delays, as delivery times can sometimes be out of our control.
We hope you have a great day!
Produit d’excellente qualité!!
Très bon service à la clientèle par courriel, suivi de la commande par tracking, livraison au Canada en environ 3 à 4 semaines. Produit de très bonne qualité !
11. August 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié notre service à la clientèle et la qualité de votre produit. Votre satisfaction est notre priorité, et nous espérons vous servir à nouveau bientôt !❤️
Quality, Style Canvases
I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a gift, especially w/the holidays rapidly approaching. U won’t regret it. I cannot say enough GREAT things about this company as well as this concept. Tk u so very, very much Cstm Canvas.
5. August 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you so much for your amazing review! We're thrilled to hear that you love our company and products. Your recommendation means the world to us, and we appreciate your support. If you need anything else, we're here to help!
It was very unique canvas and different
It was very unique canvas and different from any other ideas, it has add meaning to the people in the house and very elegant.
17. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you for your wonderful feedback! We're so glad to hear that the canvas adds meaning and elegance to your home. We truly appreciate your support!
Ordered from cstm canvas and realized I…
Ordered from cstm canvas and realized I didn't want the dates. The issue was resolved right away.
7. September 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you for your feedback! We're glad we could resolve the issue quickly for you. If you need any further assistance, feel free to reach out!
I still have not received my order.
I still have not received my order.
17. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Hi Richalen!
I’m really sorry for the wait on your order! Good news: it just left our warehouse and is on its way to you now! You can track your order using the shipping confirmation we sent you earlier.
If you need any help, don’t hesitate to reach out to us anytime.
Your order is almost with you, and we can’t wait for you to enjoy it!💖
Unique and timeless present I've given…
Unique and timeless present I've given to family.
Love it....
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you for your kind words! We're thrilled to hear that you found our product to be a unique and timeless gift for your family. We appreciate your support! 🎁❤️
I love the picture
I love the picture. it is amazing and we have had many compliments.
I just have to figure out where to hang it!
17. August 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you so much for your lovely feedback! We're thrilled to hear you love the picture and have received many compliments. Enjoy finding the perfect spot to hang it!❤️
What a 51st wedding anniversary…
What a 51st wedding anniversary present! Kathy is still zeroing in on THE location for it to be displayed in our home, and it’s gonna be perfect!
6. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you for your wonderful message! We’re thrilled to hear that our canvas is part of your 51st wedding anniversary celebration. We can’t wait to see where you decide to display it! Enjoy the special moment!
I love it so much
I love it so much
Put it into living room and stare at it everyday truly celebrates a special moment for me
15. September 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you for your lovely feedback! We're so glad to hear that you love it and that it celebrates such a special moment in your life. Enjoy looking at it every day in your living room!
Loved the advertisement for this…
Loved the advertisement for this canvas. So happy when I received it and I loved even more!
10. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you for your kind words! We're thrilled to hear that you loved the canvas even more than you expected. Your satisfaction means a lot to us!
Had a few issues what turned out 2 be…
Had a few issues what turned out 2 be the couriers fault not the suplier but suplier helped when emailed them and kept me informed recieved canvas and very happy with it
4. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Thank you for your understanding and patience! We're glad to hear that you’re happy with the canvas and that our team was able to assist you through the process. If you need anything else, feel free to reach out!
Beautiful quality print
Beautiful quality print, size was accurately described and shipping wasn’t too bad either. Really happy with my purchase and I know my mom will love it too.
26. September 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Hey Lainey!
That’s fantastic! We’re so glad that you and your mom love the canvas! Your review means a lot to us, and we really appreciate it. Thank you so much!🙌💖
Absolutely love my canvas
Absolutely love my canvas. I got it for my dad for his birthday, it did make him cry!
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Hey Soffiah!
That's wonderful to hear! We’re really happy that your dad loves the canvas! It’s so special that it can touch your heart like that. We always enjoy hearing about the special moments people have with Cstm Canvas. Thanks a lot for sharing your story!🥰
I am filing fraud charges against this…
I am filing fraud charges against this company they are full of it. Nothing but empty apologies and constant lies..Please Please DO NOT ORDER ANYTHING FROM THEM!!! THEY ARE SCAMMERS
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Cstm Canvas
Hey Dawn!
We’re really sorry for any trouble we may have caused you. We checked on your order, and it was delivered on September 21st. We did our best to help you from the start of your order until it arrived. As a gesture of goodwill, we’d like to offer you a discount on your next order if you’re interested. If you need any more help, please don’t hesitate to email us. Thank you!
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