Kellie Buckland has gone over and above booking our tailored made holiday/cruise in Thailand. She is very knowledgeable and even sent us her tips for days out and the name of a tour guide that she use... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Kellie Buckland has gone over and above booking our tailored made holiday/cruise in Thailand. She is very knowledgeable and even sent us her tips for days out and the name of a tour guide that she use... Mehr ansehen
Unternehmen hat geantwortet
Kellie has booked three cruises for us now over the last 6 months. All different destinations, durations, and prices - Iceland / Norway - 2 weeks, Northern Europe and for our honeymoon 20 night cruise... Mehr ansehen
Unternehmen hat geantwortet
I highly recommend CruiseKings and, in particular, Jane T! I've booked my last two cruises with Jane, and she has been very generous in sharing her knowledge and advice for my circumstances, in... Mehr ansehen
Unternehmen hat geantwortet
Big thanks to Sophie who took the time to explain everything I needed to know whilst booking my first ever cruise …I’m so glad I booked through CruiseKings as their after care and all the further quer... Mehr ansehen
Unternehmen hat geantwortet
Founded over 50 years ago, CruiseKings is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
6 & 8 Forbes Drive , KA8 9FG, Ayr, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Scott was so helpful and professional too. Made it easy for me to tell him what I wanted.
Nicky from CruiseKings was fantastic, he understood exactly what holiday we were after and found us a great package with great flights. He also gave us great advice as well as fantastic communication all-round. Would highly recommend booking through Nicky at CruiseKings.
I have booked our Cruises through Elise Jones who is a senior agent for Cruise king for many years . I wouldn’t even consider anyone else. I know I get the best prices , cruises and flawless service .
If you want the best the best price Cruises and the best service it’s got to be Cruise King and Elise …… 💜💜💜
I dealt with Elise Jones and she was excellent - very responsive, friendly and efficient. I am very happy with how everything has gone. Thank you
Jo Henry was the travel consultant we booked with. We found her very helpful and came back to us on many occasions until we got the holiday that we wanted. She was brilliant .
Elise was great, as always.
Quick response - sent cost options over in a timely manner, and was friendly and helpful at all points.
Always my first point of contact when looking at booking a cruise!
Kerri has been so helpful and efficient, couldn't recommend her highly enough
Lisa was very helpful she was very informed with information very polite on phone
Carol McGee was wonderful from start to finish.
She’s a credit to the Cruise Kings family.
All admin was received promptly. Have only good things to say
Thank you
Alan Lee & Bev Mann
I really don't understand where Cruise kings get the award winning certificate from.
Its really about customers service listening to the customers.
I one books a cruise asking say 2 nights before the cruise and 2 nights after and pick ups from every place to and from and one gets a price all set out in the quot why if you call back and book then its a problem why don't you accept that its your fault.
Remember most of your customers are elderly customers.
They loom to you has a cruise planner...do you want this would you like this and then you at cruise kings go through the cruise and say this is missing "would you like to add it " most of your complaints are about your company not listening to the customer.
Iv booked 5 cruises with your company and and 1 out of 5 really bad customer service and that has burnt my fingers.
There are plenty of cruise companies around the only reason I've booked was one lady Lisa in cruise kings who was out of this world with her customer service.
But reading the comments on here makes me sad.....

Antwort von CruiseKings
I honestly couldn’t recommend Harris highly enough. From the very beginning, he was incredibly patient, helpful and attentive, taking the time to understand exactly what we wanted and tailoring our holiday to Japan perfectly to suit us.
Nothing was ever too much trouble and his knowledge, professionalism and attention to detail made the whole booking process completely stress-free. He genuinely went above and beyond to make sure everything was exactly how we wanted it.
Thank you so much, Harris! You were absolutely brilliant! We’ll definitely be coming back to you for our future holidays. Highly recommended! 🌟
Matt was very professional and explained everything to me
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