Emma Nash has been a massive help through a very stressful time with issues with having multiple claims with different companies. Emma was very quick to respond via emails and always gave me suppo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Emma has been the amazing star I needed with my experience, she has supported and guided me so much through my process and I couldn’t be any more grateful to have someone so lovely handling my case. T... Mehr ansehen
Unternehmen hat geantwortet
So far so good. Continued communication throughout my claim. No win no fee aswell which I like. Look forward to hearing a outcome soon Thank you
Unternehmen hat geantwortet
Josie was a very pleasant and helpful person so clear I could understand everything she said which makes a change, extremely lovely voice that made me feel comfortable, she was also very helpful and I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
Kontaktinformationen
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, Vereinigtes Königreich
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4,5
Hervorragend
368 Bewertungen
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I am very suspect about sending proof…
I am very suspect about sending proof of ID to this company as am worried about being scammed. And why should I give it at such an early stage in the claim, and where is the proof I will be paid up, provide that evidence and I might provide ID. I'm also bombarded with emails and messages and feel bullied.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear John Starrs,
Thank you for your providing you feedback. The concerns you have raised have been read and noted.
We are sorry to see you have felt it necessary to leave a negative review. This is not a representation of the level of service we aim to provide.
We have contacted you, to provide further update as to resolve your complaint. Should you have any further questions, please do not hesitate to contact us.
Email: info@crsolicitors.co.uk Phone: 0161 464 3509
Kind Regards
Consumer Rights Solicitors
Constant requests for ID
I made the mistake of checking my car insurance claim eligibility on their web page and now get bombarded with requests to upload my ID. I have not signed up with this company and after this harassment I never would.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Christopher,
We are sincerely apologetic to hear that you feel your experience with our firm has been less than satisfactory, it is not the level of service we aim to provide.
We would appreciate if you could email your case reference or full name and the details of your complaint to info@crsolicitors.co.uk so we may investigate and resolve the issues you have raised, in line with our complaint’s procedure.
Kind Regards
Consumer Rights Solicitors
These people are harassing me
These people are harassing me. I explored the option of them helping me to make a claim, then decided I could and would make the claims directly. I am now constantly being harassed to proceed and sign an agreement and provide ID. I don’t know how many times and ways I can tell them no thanks. Not interested. They won’t let up. Clear that they want to profit on my behalf.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Katie Adams,
We are sincerely apologetic to hear that you feel your experience with our firm has been less than satisfactory, this is not a reflection of the level of service we aim to provide. We have contacted you by email as of 11th November, to resolve the issues you have raised, in line with our complaints procedure.
Kind Regards
Consumer Rights Solicitors
Bryan the awesome agent
I called to ask a question regarding the new claims against car right offs. Unfortunately Consumer rights solicitors does not offer this service, but instead of closing the call he asked may I give you an update on your current claims, which is 3 for the hidden commission finance. He did not have to do this. He could of closed phone and twiddled his thumbs but he did not. He takes pride in his work and is a very much people person. Thank you for the fantastic customer service.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Hasan Bodur,
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Solving the problem in minutes
Hi you guys, what a nice chap on the phone today! His name Nathan, and solve my problem, as a third party are involved.Well he dealt with my issue in a perfect manner, well done guys much appreciated Paul Gouldson from hull city
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Paul Gouldson,
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto Nathan Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
I would like to thank Bryan for…
I would like to thank Bryan for providing excellent customer support
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Karolina,
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Interminating
Interminating, bullies, threats!!!! They basically said if we didn't wanted to continue with them we had to pay over £1000 in fees, scaremongering tactics.
We are seeking legal advice.
I have asked for you to contact me as my wife as given me permission to act on her behalf, which you are still emailing her. Again, is affecting her wellbeing.
It ashamed where this site is the only place you are replying to me.
I have told my wife to block your emails.
You have my contact details should you want to talk.
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear David Mccaul,
We note your concerns raised through google and trust pilot. We are sincerely apologetic to hear that you feel your experience with our firm has been less than satisfactory, it is not the level of service we aim to provide. We have contacted you by emails as of 4th November, to resolve the issues you have raised, in line with our complaints procedure.
Kind Regards
Consumer Rights Solicitors
Where do I start absolute joke these…
Where do I start absolute joke these guys bad experience with this lack of communication no letter received emails with updates not asking me to do anything or for any details yet I now have nearly 3 grand bill to pay in 30 days absolute joke of a company in my eyes not got that kind of money
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Claire Donnelly,
Thank you for your providing you feedback. The concerns you have raised have been read and noted.
We are sorry to see you have felt it necessary to leave a negative review. This is not a representation of the level of customer service we aim to provide.
We will be in contact to provide further update to resolve your complaint. Should you have any further questions, please do not hesitate to contact us.
Email: info@crsolicitors.co.uk Phone: 0161 464 3509
Why ask for ID at such an early stage?constantly contacted by this…
I'm constantly contacted by this company which I find unsettling! They asked for proof of my ID months ago. I contacted them way back to advise i would not be sending my ID as this claim was way off being considered! I explained they had no right to my ID at this stage! Why would they need it when these claims are so not guaranteed? I'm not comfortable with this! I am now receiving calls almost everyday for this information! If the claim is confirmed officially in writing , I will forward my ID at that stage.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Kathy Shearsby,
Thank you for providing your feedback. The concerns you have raised have been read and noted.
We are sorry to see that you have felt it necessary to leave a negative review. This is not a reflection of the level of service we aim to provide our clients.
We have attempted to call you, to discuss your concerns further. We will write to you to advise further on this complaint. Should you have any further questions, please do not hesitate to contact us.
Email: contact@crsolicitors.co.uk Phone: 0161 532 2560
Fantastic service
Fantastic service, delighted with the outcome.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Sarah,
Thank you very much for your positive feedback. We are elated to have been able to assist with providing you a successful claim result. We appreciate that you chose to work with our firm. Kind Regards, Consumer Rights Solicitors.
Let’s wait and find out
Spoke with Becky who guided me through how the system works.
I have provided my ID and all I can now do is wait to how the claim progresses.
I will update with the outcome when claim is complete
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Thank you for taking the time to share your experience so far, and for mentioning call handlers’ guidance. We understand the waiting stage can be the hardest part, and we’ll do everything we can to keep your claim moving smoothly. If you need any updates or have questions in the meantime, please don’t hesitate to reach out to us directly. We look forward to resolving your claim and hope to provide you with a positive outcome.
Kind Regards
Consumer Rights Solicitors
Gemma Sha
Gemma Shaugnessy has been fantastic resolving a matter 💯please with way she handled it very professionally done 😊
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
No admin skills
Initially used their website form to give details for a car claim. I heard nothing for over a week. I then used their info email on their website and sent the info through again. Less than a week later I received a response to my email and then subsequently almost the same response to the form I'd filled in.
I then received (twice) a contract to sign but other than my name, none of the information I had supplied them was in the contract. I decided not to pursue and told them twice in response to each email as clearly two people in their office were responding.
Today I have received an update on "my case" due to the recent announcement in the news. I am furious! I told them I didn't wish to pursue because they cannot seem to be able to keep appropriate logs of their own admin or complete their own contracts with the customers details.
Do not use this firm, find yourselves a company that can actually answer correctly and produce correct, informative contracts.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Dear Sir or Madam,
We are sincerely apologetic to hear that you feel your experience with our firm has been less than satisfactory, it is not the level of service we aim to provide.
We would appreciate if you could email your case reference or full name and the details of your complaint to info@crsolicitors.co.uk so we may investigate and resolve the issues you have raised.
Kind Regards
Consumer Rights Solicitors
VILE VILE DODGY COMPANY NEVER EVER HAVE…
VILE VILE DODGY COMPANY NEVER EVER HAVE I APROACHED THESE CHANCERS YET THEY HAVE MY NAME AND MOBILE NUMBER PLAIN SCAMMERS I HAVE NEVER EVER SIGNED UP WITH THESE SCUMBAGS FOR A MOTOR FINANCE CLAIM AND THEY ARE NOW DEMANDING MY PERSONAL DETAILS REPORTING TO REGULATOR JOHN CORLETTO NO 1348870PEOPLE HAVE STATED BEFORE ON HERE DETAILS HAVE BEEN PASSED ON BY MY CLAIM GROUP WHO I ALSO NEVER INSTRUCTED
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
We are sorry to hear that you feel you are unhappy with Consumer Rights Solicitors and can assure you we are not ‘Scammers'.
We would appreciate if you could call our office on the phone number: 0161 464 3509 so we may investigate and resolve the issues you have raised.
Kind Regards
Consumer Rights Solicitors
Recently wrote to me looking for proof…
Recently wrote to me looking for proof of identity and address. This, in regards to a car loan class action. I replied asking for name address of the principals of this firm. The email was undelivered. The documents asked for can be used to impersonate me. Also, I was part of similar class action before and was never asked that.
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Thank you for your feedback and for raising these concerns. We take security and privacy extremely seriously, and we understand the importance of protecting personal information
We’re sorry to hear your email to us bounced — that shouldn’t have happened. Please contact us at 0161 464 3509 or info@crsolicitors.co.uk so we can address your concerns directly and provide full details about our firm and the claim process. We want you to feel completely confident and informed before proceeding.
Kind Regards
Consumer Rights Solicitors
Great help and clearly explained .
I had a probably very obvious query but Bryan was very clear and explained the situation really well and friendly.
Thank you
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Antwort von Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process. Thank you for choosing us!
Kind Regards
Consumer Rights Solicitors.
communication and a good service…
Good communication and a good service would recommend the staff and company
27. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process. Thank you for choosing us!
Kind Regards
Consumer Rights Solicitors.
Recognition of her help
I have been in contact with J. Madeley (I hope it's okay I have used her surname) for some times in regards to an ongoing claim and I just wanted to bring to the attention of those relevant just how kind and reassuring she is to communicate with - no matter how silly my query she is always very quick to give me a detailed rundown of how things are going and has been consistently helpful throughout.
Very grateful to her for all her help and I don't doubt this will continue until everything is completed. so thank you!
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Spoke with Bryan with regards to an on…
Spoke with Bryan with regards to an on going claim, He was very helpful, Informative and made it clear what the procedures are moving forward
Thank you for your Help
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
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