It was a great experience. Crowdfunding is a wonderful way to help people bring their ideas to life and finish their projects. It gives creators the support they need and allows others to contribute... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Crowdfunder has allowed us to kick-start our appeal for funds to help save the Sussex Trug Industry from extinction. Sussex Trugs are known and loved all around the World and it is heartening that ot... Mehr ansehen
Unternehmen hat geantwortet
everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... Mehr ansehen
Unternehmen hat geantwortet
Every time I've donated recently through the mobile site, the page will do this little glitch as I'm entering my payment details and address and reset the tip level, after I'd reduced it from the reco... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Wohltätigkeitsorganisation
- Spendenzentrum
- Verband, Verein oder Organisation
- Web-Kollaborationsplattform
Vom Unternehmen geschrieben
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
Kontaktinformationen
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, Vereinigtes Königreich
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4,2
Gut
2909 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Effective and reliable platform
It helped our community interest company to raise awareness and necessary funds.
18. April 2025
Antwort von Crowdfunder UK
Hello,
Thanks so much for your review of our platform, it makes our day to receive reviews like this!
We're so happy to hear you were able to raise the funds and awareness you need using our platform.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Easy to use
Easy to use, great communication and quick to set up when speed is of the essence.
22. April 2025
Antwort von Crowdfunder UK
Hello,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was quick and easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Antwort von Crowdfunder UK
Hello,
Thanks so much for your review, we really appreciate you taking the time to leave your comments.
We're so happy to hear you received good support from the support team.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Excellent
Excellent, easy to navigate. Will definitely use for future fund raising projects.
18. April 2025
Antwort von Crowdfunder UK
Hello Sean,
Thanks so much for your review of our platform, it makes our day to receive reviews like this!
We're so happy to hear you found the Crowdfunder website easy to navigate.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Ik probeer te doneren en ik kies voor…bank overschrijving
Ik probeer te doneren en ik kies voor een bank overschrijving.
Waarom wordt er om een naam met wachtwoord gevraagd?
Mijn naam en bankgegevens zouden voldoende moeten zijn. Dit gaat dus niet werken.
21. April 2025
Bewertung ohne vorherige Einladung
Antwort von Crowdfunder UK
Hallo Jack,
Het spijt me dat je een probleem met de betaling ondervindt.
Neem contact op met ons supportteam via support@crowdfunder.co.uk, zodat we je verder kunnen helpen.
Met vriendelijke groet,
Emily
Crowdfunder Supportteam
Antwort von Crowdfunder UK
Hello,
Thanks so much for your review!
We look forward to helping your fundraise again in the future.
Kind regards,
Crowdfunder Customer Support
I found Crowdfunder easy to use and…
I found Crowdfunder easy to use and their advice and suggesting invigorating.
11. April 2025
Antwort von Crowdfunder UK
Thanks so much for your kind review of our platform and advice Donald!
We hope to help you Crowdfund again in the future.
Kind regards,
Emily
The CrowdFunder Support Team
Fabulous
We raised the money. Crowdfunder gave excellent advice and support throughout our campaign.
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Crowdfunder UK
Hello David,
Thanks so much for your wonderful feedback!
It's great to hear you've had a good experience using the platform, and raised the money that you needed.
We hope to help you Crowdfund again in the future!
Kind regards,
Crowdfunder Support
Antwort von Crowdfunder UK
Hello Beth,
Thanks so much for your amazing review - we're soo happy to hear you are happy with the support you received!
We look forward to helping your fundraise again in the future.
Kind regards,
Crowdfunder Customer Support
Brilliant we raised the money!
we raised the money! brilliant.... but its a shame the algorythm doesn't boost on other platforms in order to spread the word at no cost. hence no 5 stars! ( maybe not crowdfunder's fault tho!)
6. April 2025
Antwort von Crowdfunder UK
Hello Malcolm,
Thanks for your review of the Crowdfunder platform.
We're delighted to hear you raised the money for your project!
We have hundreds of projects that add to the site everyday so unfortunately we can't promote each one individually however, our marketing team have put together some great resources to get your project out there. This includes our social media guide -https://www.crowdfunder.co.uk/guides/social-media
If you need guidance for how to promote any future campaign then please let us know as we are always happy to help.
Kind regards,
Crowdfunder Customer Support
Antwort von Crowdfunder UK
Hello Jade,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Antwort von Crowdfunder UK
Hello Chris,
Thanks so much for your wonderful feedback!
It's great to hear you've had a good experience using the platform, and your kind words mean a lot to the team.
We hope to help you Crowdfund again in the future!
Kind regards,
Crowdfunder Support
A really smooth process and we are…
A really smooth process and we are ecstatic to receive nearly £1000 fro our fundraiser
19. März 2025
Antwort von Crowdfunder UK
Hello Martin,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Antwort von Crowdfunder UK
Hello Chris,
Thanks so much for your wonderful feedback!
It's great to hear you've found the platform easy to use, and your kind words mean a lot to the team.
We hope to help you Crowdfund again in the future!
Emily
Crowdfunder Support
Antwort von Crowdfunder UK
Hello Ben,
Thanks for leaving your feedback and I'm sorry to hear you feel like you've not been able to contact us.
I can see my colleague Annabel replied to your email yesterday at 10:26am so please check your spam folder in case it is hiding in there.
Please note that we don't have a phone line or live chat support (we do have 'Fundr' our support AI chat though that can answer a huge range of enquiries or pass your enquiry to the team if you need further help).
We would love it if we could manage to speak to everyone on the phone, however, with up to 200 projects added a day, we just cannot speak to everyone. We want to help as many people as possible in a day and email is the best way to do this.
We aim to answer all queries within 1 working day, although during busy periods this can take a little longer.
We hope you continue to use Crowdfunder in the future.
Kind regards,
Crowdfunder Customer Support
Many thanks.
21. März 2025
Antwort von Crowdfunder UK
Thanks so much for your kind review of our platform Guy!
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Transferral of funds were very quick
20. März 2025
Antwort von Crowdfunder UK
Hello Penarth Performance Team,
Thanks so much for your kind review of our platform, it makes our day to receive reviews like this!
We're so happy to hear you were impressed with how long it took to receive your funds, funds are typically transferred within 7 working days after your project closes successfully.
We hope to help you Crowdfund again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Antwort von Crowdfunder UK
Dear Kate,
Thank you for leaving another review.
I see that you contacted our team around the same time as leaving your last review, and we’ve already reached out to you directly via email.
As we've previously explained the funds you pledged for the "Funeral for Tony Slattery" project have already been disbursed to the project owner, we are unable to issue a full refund in accordance with our terms of use. Happily we were able to process a partial refund for the funds that were still available in our system.
As the remaining funds have already been sent to the project owner, you will need to contact them directly for a refund, as we no longer hold those funds. You can easily do this through their project page as detailed in our help article: https://intercom.help/crowdfunder/en/articles/2462091-how-can-i-contact-a-project-owner
We sincerely apologise for any inconvenience caused and understand that this situation is not ideal. We regret that the refund window had closed by the time you made your request.
If you encounter any difficulties contacting the project owner, please don’t hesitate to reach out to us again—we’re here to help.
Best wishes,
Crowdfunder Support
Antwort von Crowdfunder UK
Hello Kate
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with Crowdfunder. Your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Great platform to raise funds. Thank you Crowdfunder!
Great platform to raise funds for a good charitable cause. Lots of support and ideas for fundraising.
5. März 2025
Antwort von Crowdfunder UK
Hello,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform has lots of support. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting you.
Wishing you all the best,
The CrowdFunder Support Team
So funktioniert Trustpilot
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