Crosby Blinds Bewertungen 

Pleased with blinds for the ground floor, so ordered again for the first floor.

One of the worst experience I’ve ever had.

Ordered 2 blinds and just one arrived. Had to email and ring them numerous times for an update and every time they seemed confused and not able to provide a clear response. After waiting for a few more weeks I’ve told them that I no longer need their blind as the wait was too long so I asked them to cancel the order and refund me for the one blind that has not been send. They refused by saying that the blind was out for delivery and it wasn’t because I had to wait over a month for the blind to be delivered only to find out that the entire blind was full of dents, scratches and uneven cuts. I’ve taken pictures of it and sent it to them and they blamed the delivery company. When I asked them again for a refund they accepted and asked me to dispose the blind only to find out a month later that the refund had not been processed. When I contacted them again they told me to send them back the damaged blind if I wanted the refund. How ridiculous and embarrassing. Luckily I still had the blind in my garage and when back from abroad I’ve sent it back to them and had my refund.

I would not recommend this company to anyone.
Embarrassing customer service and poor product quality

Outstanding service! Crosby's website gives a 4-5 week turnaround for own fabric roller blinds so I was astounded to receive my order six days from sending the fabric.
Not bad for East Anglia to Scotland and back (and making in between).
On top of that the blind is beautifully made and looks a treat. Thank you Crosby Blinds

Excellent experience & excellent customer service.
Couldn't ask for more from a great company.
Do not hesitate to order from them ❤️

This is my third order with Crosby blinds. I have always found them so professional and helpful. Selecting blinds can be complex, they make the process easy and are there for advice and guidance. Jen has always been friendly, solution focussed and great to work with.

Excellent follow-up to resolve arrange extra clips for Perfect Fit Shutters.

What fabulous blinds from Crosby blinds these are the best blinds I have ever had so classy, Andrew was so helpful from start to finish he took all the boxes etc off the blinds away with him so no rubbish left for us to clear THANKYOU Andrew for such excellent service we will certainly recommend you in the future. Maureen crosbie. Bootle

Poor experience with this company. Over-priced and poor after sales customer service. I wouldn’t recommend based on our purchase. They don’t listen to your concerns and valid points but churn out statistics and ‘facts’ AFTER they’ve taken your money. Why wouldn’t we assume the back of a blind was the same colour as the front unless your website stated otherwise. No good explaining after we paid £170 for a tiny blind. It doesn’t even look white on the back as you can see the grey - just looks a dirty white. Never been more disappointed with a company.

The mention of an offer of replacement at discounted price is incorrect. There was never a mention of discounted price - just to replace at a cost.
And the reverse clearly showing white in the images - yes it does. But the inner side!

There was indeed no mention of it being self coloured but it also did not say the only side not displayed in the image was a different colour!

Exploring how to take further as this is very poor

We received friendly expert advice both at the buying stage and also when fitting. We experienced an issue with one blind (which wasn't identifiable prior to fitting) and we were delighted with Jen & Howards professional response. A pleasurable experience from start to finish. A rarity these days. Don't hesitate.

We bought 3 motorised blinds from Crosby Blinds and are extremely pleased with the result. The blinds are beautifully made and excellent quality. We had some issues pairing the remote to the blinds but was able to make a quick phone call to Crosby Blinds. They were very helpful and friendly and talked us through various troubleshooting solutions. The blinds are now working perfectly.

I have used Crosby blinds for 7 Top Up Bottom Down Blinds for some huge windows on a church project and their technical support has been excellent. The blinds are unobtrusive and finish off our project perfectly. I am currently preparing my next order for another client and expect to keep using Crosby blinds! Thanks Andrew and Team.

A really good company who always do a really good job. Measurements are precise and the blinds are of the highest quality.
I recommend them highly.

Excellent, courteous and prompt service. Huge selection of quality products which left me spoilt for choice. I have recommended this company to my friends and family

Excellent service.
5 out of 5 for Crosby Blinds. near immediate replies to email queries, fast delivery and excellent after sales service when I cut through a chord while opening the package.
We ordered for one window and will now order another 12.

Extremely helpful whilst showing a really good knowledge of what is available in the sample albums.
Very professional and listened to what we envisaged- talked us through the different options.
Given a realistic time frame which was kept.
Measurements and further advice given on site.
We are very pleased with the whole project

Excellent service from Andrew at Crosby Blinds - such a quick and easy process which was stress free. Having just moved house we were keen to get blinds sorted! It was hassle free and we received great customer service throughout. We would use again and definitely recommend to others - thanks Crosby Blinds.

Excellent service from start to finish, with competitive pricing. Andrew and Jen adding a personal touch. Would highly recommend.

Brilliant customer service. I broke a blind while fitting it, and Crosby Blinds sent a spare part out very quickly. Thanks so much.

We were looking for a total block out blind and found product on Crosby blinds web site.As we had never seen these before so we travel from Wigan to the Crosby shop.The assistant was more than helpful and she showed us how they were fitted.We had no hesitation and ordered blinds there and then. With in 10 days the blinds had arrived and I fitted them myself (with out issue)

Really really pleased with the service of Crosby Blinds.I needed blinds fitting at the back of the house in every room and it’s made such a difference. Love the quality and designs of the products too. They were super helpful from start to finish and I am made up with the work carried out. Il be using them again when I get the front of the house sorted!