Another fantastic delivery. Very speedy. I ordered some cernit pearl by accident as i ise another brand usually. Its so pretty, will definitely order more
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As a professional polymer clay artist/jewellery maker it’s important for me to have lovely fresh clay to work with .. the clay from Craft Cellar is reliably ‘fresh’ and they always have the best colo... Mehr ansehen
Unternehmen hat geantwortet
Shopping with a small business really does make a difference! Unbelievable customer service from the owner. I was worried about extra charges and customs sending to Ireland and she went above and... Mehr ansehen
Unternehmen hat geantwortet
Love ordering from this small seller, nice range of colours & products, superfast delivery well packaged & always a nice little more & card. It's always my go to for a quality product & service. Thank... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Craft Cellar is a family business. Our online shop specialises in polymer clay and all the tools and finishes needed to complete any project. We work closely with leading brands FIMO, Sculpey and Cernit and aim to never be out of stock of key colours and items. We hate to disappoint so we closely monitor stock levels to avoid running out. We ensure we maintain a personal touch in everything we do, and love building a relationship with our regular customers. We also try to adhere to any special requests for specific colours or items we may not yet stock. Orders are packed by hand and sent out the same day whenever possible. We offer a range of postage options starting from £1.95 for a small order, to guaranteed next day delivery. Standard delivery is also free for orders over £60.
Kontaktinformationen
8 Half Mile, LS131BW, Leeds, Vereinigtes Königreich
- 07711586368
- natalie@craftcellar.co.uk
- craftcellar.co.uk
4,9
Hervorragend
225 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Brilliant service
Brilliant service, packaged well, with a lovely personal thank you enclosed. 😊
27. Oktober 2025
Antwort von Craft Cellar
Thank you so much for leaving a review Clare ❤️ you are so kind!
Antwort von Craft Cellar
I'm so happy to read this, honestly thank you so much! :)
Brilliant supplier
Brilliant supplier, always easy to order and fast delivery. Wouldn't use anyone else.
27. Oktober 2025
Antwort von Craft Cellar
Thank you so much for choosing Craft Cellar! It means so much :)
Amazing experience with Craft Cellar
Amazing experience with this seller, I needed to order quite a lot of clay and their cusomer service was truely one of a kind keeping me updated throughout - my order was packaged immediately & delivered next day. It arrived in good packaging and in a well organised manner that made it really easy for me to unpack. Even after delivery they checked in to ensure everything was ok with my order. Couldnt recommend Craft Cellar enough, they definitely have a new customer for life. Thank you once again!
26. Oktober 2025
Antwort von Craft Cellar
Hayley! ❤️ I'm so touched, thank you for leaving such a lovely review, you're so kind and really this has made me so happy!
Delivery was so quick
Delivery was so quick! I’ve struggled getting good quality clay and the box came and I can feel that the clay is good as it’s softer than the ones I had been purchasing! Had a lovely little thank you inside too! I’ll definitely be ordering from here again ☺️
1. Oktober 2025
Antwort von Craft Cellar
Aw Jennifer, thank you ❤️ You are so lovely! I'm so happy to read this!
100% Recommended!
A great, speedy service. High quality products at a fantastic price! 100% recommended! Many Thanks.
4. Oktober 2025
Antwort von Craft Cellar
I'm so happy to read this!! :D Thank you!
Antwort von Craft Cellar
It's great to hear this, thank you!
My go to shop for polymer clay
My go to shop for polymer clay. Great prices, fabulous customer service, quick and efficient delivery. Why go anywhere else? Craft cellar has it all.
3. Oktober 2025
Antwort von Craft Cellar
Thank you Jacqui, have a lovely weekend! ❤️
Antwort von Craft Cellar
Thank you so much! :)
Very happy with purchase
Very happy with purchase. Prices reasonable for Sculpey clay even with ordering from Ireland + having to pay vat. Great selection of colours can't find in other locations. Delivery was also very fast
3. September 2025
Antwort von Craft Cellar
Hi Holly, thank you so much. I am going to send you an email too because your review is number 100! So you get a £10.00 voucher for free to say thank you :D
Products as described at very…
Products as described at very reasonable prices. Delivery was very fast. Will certainly use again
26. August 2025
Antwort von Craft Cellar
Thanks Gina, I'm so glad you are pleased with your order :)
My orders are always delivered on time…
My orders are always delivered on time and well packaged. The only site I buy clay from! love it!
2. September 2025
Antwort von Craft Cellar
Thank you Joanne, you are so kind!
Amazing customer service experience
I was struggling to find a supplier who sold a big range of polymer clay along with mamy colours available when I stumbled accross craftceller. Amazing customer service from Natalie. Very responsive to all communications. Competively priced and quick delivery.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Craft Cellar
Thank you so much for taking the time to leave this review :) it's made my day to read it!
Antwort von Craft Cellar
Thank you for the review Celeste :)
Antwort von Craft Cellar
Thank you so much for the great review :)
Craftcellar are great!
Craftcellar are great! they have what I want, and ordering is easy, convenient and fast. Their staff are friendly and always understanding. I will never stop doing business with them.
3. August 2025
Antwort von Craft Cellar
Thank you so much for such a great review! I really appreciate it :)
Customer Service OUTSTANDING!
They posted out the items quickly. I had great issues with the courier, which is not Craft Cellar fault at all. Craft cellar was amazing in responding, supporting and helping to try and get the order to me. Cutting a long stressful story short, the order came in the end.
I cannot fault this company and they have taken on feedback of using a different courier provider.
Thanks so much for your support, patience, help and understanding. Other companies should treat their customers like Craft Cellar does!
Thank you
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Craft Cellar
Thanks for these very kind comments. Yes we have a particularly bad experience with a courier service and as a result have made changes to our dispatch arrangements to try to avoid problems like this in the future. Thanks for your patience. At least things worked out in the end.
Great service and range of products
Great service. I left it late to order and the staff were quick to reassure me that the package would arrive on time, which it did.
11. August 2025
Antwort von Craft Cellar
Thanks for this feedback. We send out as quickly as we can mainly using Royal Mail and DPD tracked services.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.