CP Cloud Hosting Bewertungen 82

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

CP Cloud Hosting website is very fast & user friendly with solid, well laid out services/plans. Choosing & signing up to services/plans is super easy with very decent prices. As you can gues... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Wanted a reasonable web host to run test sites for myself and possible future clients. I was recommended CP Cloud Hosting by a friend and I couldn’t be happier! I haven’t had a site down, slow lo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Been on the reseller package with this company for a couple of months now and so far we have nothing but praise for them. Response from support has been excellent and their hosting is faster than prev... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've tried several web hosting providers for my photography site but CP Cloud hosting is most definitely the best. Exceptional value for money and a great service. Really helpful. These people really... Mehr ansehen

Unternehmensdetails

  1. Web-Hosting-Unternehmen

Vom Unternehmen geschrieben

At CP Cloud Hosting, we are proud to offer an extensive range of premium UK-based Autoscaling cloud web hosting solutions. Our lineup is tailored to meet the diverse needs of both businesses and individuals. Our Linux Cloud Web Hosting, which comes with cPanel or StackCP control panel options, ensures a robust and user-friendly hosting experience. For those who prefer Windows-based solutions, our Windows Cloud Web Hosting delivers exceptional performance and reliability. We've also perfected our Managed WordPress Cloud Web Hosting, boasting speeds up to 48 times faster than standard WordPress hosting, allowing you to optimize your online presence effortlessly. Additionally, we offer VPS hosting with the choice of cPanel or StackCP, providing you with greater control and customization. Our Domain Name Services complement our hosting solutions, making the process of establishing and managing your online identity simple. What sets us apart is not just our extensive product range, but our unwavering commitment to affordability. We believe that top-notch hosting should be accessible to everyone, which is why we offer competitive pricing without compromising on quality. At CP Cloud Hosting, we don't just host your websites; we host your success. Join us today and experience hosting excellence like never before. Your online journey starts here, with CP Cloud Hosting.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

82 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Didn't even get as far as a free trial

Didn't even get as far as a free trial. The "free" trial code left a balance of 5p on the monthly payment option, and is not even offered if you wanted to sign up for a year. I questioned the 5p charge first via "chat" and then via a support ticket, as free should be free, and 36 hours later, I had not had any reply or acknowledgement of my request. If this is the service I get before even signing up, I'd hate to think how the after-sales support would be.

**UPDATE**
Following the reply:

Live chat was not answered. I waited for over 20 minutes before coming away from the page.
24 hours response on a sales enquiry is I would say unheard of. New sales are where companies jump on to try and win new prosects over.
I was not in a wrong or a right control panel. I created an account in cp Cloud Hosting and used the support function and chose sales. Nothing to do with StackCP. I specifically was looking for the reseller option and also quoted the premier cloud reseller code.
A small balance appearing is not free. Your page says free.
The trial code does not mention only on monthly. Below is a copy of what is shown when selecting annual.

Premium Plus Reseller Program
From £23.99 a month

Unlimited Accounts - Exclusive for freelancers & agencies

To get your free trial, select the Package and use the discount code TRY-30D-CPRP at checkout if the discount code is not applied automatically.

Billing term *
Monthly
£23.99



Annually
£287.88

£23.99 a month

When I am in the basket, I do not see FAQ. I see a charge. I also see SHOP | BASKET | CHECKOUT | COMPLETE, and at the bottom of the screen Powered by Upmind. No other menu options, no FAQ, nothing on the page to explain a charge on something that is stated as free.

I created a support ticket, as explained already, to sales. This was after not receiving a reply on live chat previously.

Your arguments are not based on any real world experience of the sales process and the visit to your website. Your assertion that I was in the wrong control panel is odd at best, and your theory that I was somehow referring to a different product is bizarre.

I stand by my review, and my experience, and I have given only facts.

**Final update **

1. Your live chat offers an email box after initiating chat. As it says "We typically respond in a few minutes" I waited over 20 minutes, before entering my email address, expecting that a reply would come to my email. Not an unreasonable assumption if I have been asked for, and provided, my email address.
2. ON https[://]cpcloudhosting.com[/]reseller-web-hosting/ it clearly states "Start Your 30-Day Free Trial Today
To get your free trial, select the Package and use the discount code TRY-30D-CPRP at checkout if the discount code is not applied automatically."
It further says immediately below in the main product selector panels "StackCP & cPanel*
Premium Plus
£23.99/month
For 12 months £287.88

Unlimited Accounts - Exclusive for freelancers & agencies
Try Free for 30 Days"

Again, no mention here, but a button to click, which I did.

Further down the page, in a small box, is "Sign up for a 30-day free trial—The Trial is free, but we will charge £0.01 to stop the scam."

Ok, fair enough. I did not see this as I had already clicked through to buy now above. Which then tried charging me 5p, not 1p... At which point I have then contacted sales for clarification...

3. If you included the relevant information on the purchase page as well as a tiny box buried far down the main page, I may have been more informed.

4. I was in a purchase page, all relevant information to my purchase should also be in front of me. And yes, I did raise a support ticket...

5. Attempting to use the code on the annual package produced an error popup saying there were no applicable products. At this point I changed it to monthly, which produced a 5p charge, but no explanation on that page. Imagine if it had said that...

You may counter my arguments but I hope we can draw a line here.

Your arguments have not been 100% correct, and you have been inaccurate about your own website wording and flow.

Imagine though, if someone had replied to my sales enquiry as quickly as someone is replying on TrustPilot.

Please stop now. Thank you.

*And again.....*

Not following instructions. I'm not even sure what to do with that less than polite retort. It's a sales process, not an airfix kit.

I would say avoid any company that says something like that.

11. November 2025
Bewertung ohne vorherige Einladung
CP Cloud Hosting-Logo

Antwort von CP Cloud Hosting

Hello Mike,

Thank you for taking the time to share your feedback. I’d like to clarify a few important points to ensure transparency and fairness:
1. You initially contacted us via Live Chat asking for a cPanel hosting trial. Our team replied immediately, confirming that we don’t currently offer trials for cPanel hosting, only for our StackCP web hosting platform.
2. After the chat, you opened a support ticket on 10 Nov at 15:48, and our support team responded on 11 Nov at 14:46 — that’s within 24 hours, well inside our standard response time.
3. Please note that you opened this ticket in the wrong control panel. The panel you used is meant only for cPanel Hosting and Reseller Program customers, not for StackCP hosting. This is why your inquiry didn’t reach the correct support queue immediately.
4. Regarding the trial code, it applies only to monthly StackCP packages, as clearly stated on the offer page. It doesn’t apply to annual plans, which explains why a small balance appeared during checkout.
5. As mentioned in our FAQ, the £0.01 / 50p verification isn’t a real charge — it’s a temporary authorisation by our payment gateway to confirm your payment method and prevent fraudulent sign-ups. This small amount is automatically refunded or released by your bank within a few days.
6. You mentioned contacting us again about the 5p verification; however, we’ve checked and found no second Live Chat message on this topic. If you can provide a screenshot or proof of that chat, we’ll gladly offer you a 1-year Premium Plus plan completely free of charge as a goodwill gesture.

We pride ourselves on maintaining a 5-star service rating, responding to all tickets within 24 hours, and supporting over 4,800 happy customers worldwide. We’d be more than happy to welcome you again should you wish to give CP Cloud Hosting another try.


[REPLY TO UPDATED REVIEW]

1. Live Chat Response
When you click on our Live Chat, the message clearly states “Leave a message and we’ll get back to you.” Our live chat is not a 24/7 instant support channel — messages are queued and handled by our support team in order of priority. You were enquiring about a free trial, which is an automated process and does not require sales intervention. Had you followed the steps outlined on our website, you could have activated it within minutes.

2. Free Trial Terms
The website clearly advertises a 30-day free trial, which, by common understanding and industry standard, applies only to monthly plans, not annual. Annual billing cannot be made “free for 30 days” because it involves upfront annual payment — this is standard across most hosting providers.

3. Information and FAQ Location
All relevant details, including the explanation about the £0.01 / 50p verification authorisation, are clearly displayed on our official website page:
👉 https://cpcloudhosting.com/reseller-web-hosting/
If you viewed only the checkout interface, that’s because you were in the Upmind control panel — which, as noted, doesn’t show the full page menus, FAQs, or other informational content.

4. Control Panel vs. Website
To clarify again:
• cpcloudhosting.com is our main website, where all information, offers, and FAQs are displayed.
• my.cpcloudhosting.com is our billing and account portal, not our website. It’s used for order management, payments, and support tickets.

5. Product and Code
You mentioned using the “Premier Cloud Reseller” code. That specific code applies to monthly reseller plans only.

[UPDATE] Our arguments are entirely valid. To address issues with individuals not following instructions, we updated our website structure last night (November 11) and now offer a 100% free trial on shared hosting with an extra card verification process. To prevent abuse of the trial, we have also revised the trial structure for our reseller program by implementing an additional set of security measures.

Thank you!

Bewertet mit 5 von 5 Sternen

customer care

I've been with CP Cloud Hosting for 5 years now.
Reasonably priced, really easy to use for someone like me with limited skills.
If I have any problems (usually caused by me) they respond quickly and efficiently.

14. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just Buy it

Just Buy it
There are no words which can describe their service.
Server top notch
Service top notch
Quality top notch

Everything is the BEST amongst all.

Using from past 1.5/2 years now
Not even a single issue till now.

They are best in maintaining their server, providing the best quality amongst all the competitors out their in market.

Trust me once and buy it, you will not regret it 👍🏻

Thanks CpCloudHosting and Team 👍🏻😗

31. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ottimo servizio

Ormai sono diversi anni circa dal 2020 che utilizzo i loro servizi, devo dire che sono stati sempre professionali e quando c'è stato qualche problema è stato risolto sempre al meglio e il più velocemente possibile

16. Dezember 2024
Bewertung ohne vorherige Einladung
CP Cloud Hosting-Logo

Antwort von CP Cloud Hosting

Dear Ottimo, Thank you for your review :)

Bewertet mit 5 von 5 Sternen

"I've had an exceptional experience…


"I've had an exceptional experience with CP Cloud hosting service. The combination of top-notch performance, excellent customer support, and incredibly affordable pricing makes it an outstanding choice. I've submitted several support tickets, and each one has been addressed promptly and effectively. I wholeheartedly recommend this service."

27. September 2024
Bewertet mit 4 von 5 Sternen

Seamless

Seamless, reliable service.

22. Juni 2024
CP Cloud Hosting-Logo

Antwort von CP Cloud Hosting

Thank you for your feedback, please let us know what we can do to make it 5 stars?

Bewertet mit 5 von 5 Sternen

I have used them for a couple friends…

I have used them for a couple friends sites for their small businesses as well as my own. My data is always secure and (unlike pretty much any hosting company I’ve used), there has literally been zero downtime at least not any that I’m aware of or notified of. They are much faster than some other bigger hosting companies I have used, and their set up is super professional and clean compared to other smaller hosting companies you might compare them to. The options are expensive and I don’t believe I’ve ever had to contact Customer service for anything but I’m sure if I did I wouldn’t have any problems. I literally had forgotten about my account that I pre-paid for for a few years and I’m so glad I remembered about this company because I definitely will be renewing when it expires. And not that this alone is a convincing statement, but there is no motivation behind this review other than wanting to support them. I saw an old promotion email about winning lifetime hosting services, which was already long expired lol… But the purpose it did serve was remind me that I really wanted to leave a good review because of my great experience with them.. especially because I have used so many hosting services over the years and so many are outrageously priced. These people keep it fair, fast, functional, and the best part is I don’t have to worry about storage because most of their services are unlimited . Thanks guys keep it up

14. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My website was dawn of issue i cant…

My website was dawn of issue i cant even access to anywhere. I contacted support team and fix it in a few minutes I tod lost everything but they help me and fixed issue , I am so happy with and apricated work even after working hours they done !!!

31. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They delete your hosting package…

They deleted my hosting package that I just have purchased to renew my domain last Jan 18th, then I have no access to my account due to the changes, they say they have sent out the emails with the new details, but I have not had them, nothing in my junk inbox, and while I am trying to get these details of you, you are saying that I have a bill to renew this domain at the premium rate package, that I have already renewed this month, but i have errors, that I could not get it resolved because you deleted the tickets and left it ingored,

Because i have this bill with them, that I do not need to pay as I have already paid for, they will not give me access to my hosting package.

This us bad practice behaviour of you, because of this bill, you have no control of my domain, and I have it transferred

Oh they will not help you, if you leave them a 1 star review, this shows what type of people they really are, as they have given up helping me out.

31. Januar 2024
Bewertung ohne vorherige Einladung
CP Cloud Hosting-Logo

Antwort von CP Cloud Hosting

We are sorry to hear about the issues you have experienced, and we would like to address your concerns:

Hosting Package Deletion:
We understand that you were frustrated with the deletion of your hosting package. However, the reason for its removal was because it had expired and was not renewed on time. To avoid service interruption, it is important to keep your hosting packages updated.

Communication Regarding Changes:
We make every effort to keep our customers informed of any changes. We sent two emails to all our customers, including yourself, regarding the new control panel URL. You can find copies of these emails in your client area.

Billing and Package Renewal:
You mentioned a billing issue related to domain renewal. However, our records show that you did not renew any package or domain, except for an active eBay package at £3.45.

Ticket Resolution:
We apologize for any confusion regarding the closure of your ticket. Our records indicate that you initiated a ticket related to this issue, and our support agent David W replied to you on 20-01-2024. As we did not receive any further communication from you, the ticket was automatically closed.

Ongoing Investigation:
Our billing team was investigating the issue you raised but you left a negative review before waiting for the outcome. Upon reviewing your case, we have found that you did not renew any of your domains or hosting packages, except for an already active eBay package. Your account had other active web hosting and two domains throughout. The mentioned package was disabled on March 23, 2023, due to unpaid bills.

Bewertet mit 5 von 5 Sternen

My experience with CP Cloud Hosting has…

My experience with CP Cloud Hosting has been outstanding. Their web hosting service combines affordability and speed, delivering excellent performance. The customer service team is exceptional, demonstrating responsiveness and a proactive approach to problem-solving. I highly recommend CP Cloud Hosting for its excellent value and top-notch customer support.

1. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hot Dame CP Cloud Hosting Awsome …

CP Cloud Hosting is a standout option among the many hosting services available. It offers fast speed and minimal downtime, ensuring a smooth browsing experience for visitors. CP Cloud Hosting has affordable pricing plans with no hidden fees, making it accessible to businesses of all sizes. They also prioritize security with regular backups and advanced protocols. Overall, CP Cloud Hosting is a reliable, high-speed, and cost-effective choice for hosting services.

31. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've been a customer of cpcloudhosting…

I've been a customer of cpcloudhosting for over 3 years and I'm very satisfied with the service, and especially the customer service, whenever I've had any questions about my service the support has always been available!

I recommend it to everyone!
Amazing support ✨
Super fast servers 🔥
Unbeatable prices 🤑

31. Dezember 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr