Cover My Furniture Bewertungen 

110
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very pleased with our new furniture covers. The covers are very good quality with exceptional velcro fittings. Service and communication has been excellent throughout. Good colour choice and fits in r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The covers and cushions are a perfect fit, The fabric is really good quality and I'm absolutely delighted with the finished product. The process is really easy. Bags are provided to send your origi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had new loose chair covers made for a very shabby looking snuggle chair. It now looks brand new! Great personal service. Quick response to emails. Fantastic chair and cushion covers! The fabrics are... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Like others received samples, requested a price for 2 cushion backs and 2 seats covers for a Next furniture that has been in production for 12 years so pretty standard. Received a call askin... Mehr ansehen

Unternehmensdetails

  1. Polstergeschäft

Informationen, die aus verschiedenen externen Quellen stammen

The online specialists in luxury sofa covers. Here at Cover My Furniture, we're on a mission to make you relove your furniture. In 4 simple steps, we take your tired, worn out sofa covers, template them, and send new, bespoke covers back to you in any of our 120 fabrics. It's eco-friendly, cheaper than a new suite, and saves you wandering endlessly around the shops.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

110 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(110)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Impressive Service and Quality

Really pleased with my covers and they were made really quickly. I posted my old covers back and 2 weeks later the new ones were out for delivery although I didn’t get them until after Christmas due to courier issues. Really impressed with service and quality. Customer service were really helpful too.

9. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thanks so much for this review Jenny!

Bewertet mit 5 von 5 Sternen

The service and end product produced is…

The service and end product produced is excellent I would not hesitate to use them again.

1. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thank you for letting us know how delighted you are with your new covers and our service :)

Bewertet mit 5 von 5 Sternen

Fantastic covers

We bought a used sofa in good condition but didn't like the fabric of the fitted covers. Contacted the company who sent an estimate which was very affordable. They sent a bag for sending the old covers and returned the new covers . They made a special effort to have them ready for Christmas.

24. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thank you so much for this lovely review! We hope you're still loving your new covers.

Bewertet mit 5 von 5 Sternen

Top quality

Really pleased with service & my new cover for my large sofa.
The cover fits perfectly & the detail piping really makes the sofa look fabulous.

31. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect 10/10

Excellent communication and customer service from the start. I had to ring up to request something and nothing was too much trouble, really friendly and helpful. I was only ordering a footstool cover but was treated like I'd ordered something costing hundreds. When the cover arrived it was perfect, both look and fit. Cracking British company I would recommend every time. Thank you!

19. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Sofa cushion, two replacement covers

Received promo email offer for WEB deal which wording was not clear "excluded" manual orders.
No manual order pages on WEB site that allows orders to be placed hence No deal and No information on process, No clarity on what happens to own covers as sent for copying if you want returning, you must ASK for them back or you loose! No prices until quote arrived, you are also charged additional £10.00 P&P for sending own covers, also Not mentioned on website, hence No transparency.
A lot of communication/emails later which were efficiently handled by Tanya, however all the above could have been avoided with a more informative website. New covers marginally smaller so cushions do not stay flat, however this may settle with time and use. My personal customer journey did not feel easy and Not great value for money at £202.00 paid.

25. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thanks for your review and sorry to hear you felt there was a lack of clarity on our website. We have double checked with our Marketing team to confirm that the offer banner clearly stated the offer was only applicable to online orders and also in the terms and conditions of the offer on our website. All additional charges are also detailed on our website, but we will ensure to pass your feedback onto our team regarding the clarity. In regards to your cushions, sometimes infills do expand slightly whilst they are without covers, but this should settle in time. If you do have any further concerns, please get in touch with Tanya who will be happy to help!

Bewertet mit 5 von 5 Sternen

Very happy with my covers

Very happy with my covers. Revitalised my Laura Ashley suite at a fraction of the cost of buying a new one. Great service, good communication and quick turn around.

16. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Caravan cushion covers

We bought a new caravan and had no choice on the seating, it was like 'false leather' which in the heat means that you stick to them. I have used 'cover my furniture' before so I contacted them. My big issue was that we live in Europe so obviously no one could come and measure our cushions. We have been in constant communication with Tanya, we measured our cushions, paid and waited. They came to our daughters house while we were in the UK and we brought them home. Having fitted them they are beautiful, we are so pleased. Lovely, helpful staff, beautiful workmanship, would recommend them to everyone.
Chris Kettle
Luxembourg

29. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Terrific cover; terrific service

Terrific service. Very communicative. Very helpful with material, shade etc. Kept informed of progress. Cover arrived in wonderful box (with resewn old cover too!). Fitted like a glove and looks lovely.

23. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thank you so much for your review! We really appreciate it.

Bewertet mit 5 von 5 Sternen

Fabulous covers and excellent service

My problem was 3 Tetrad sofas that are all 15 to 20 years old and 4 cats who had reduced them to rather more shabby than chic! Desparate not to add to landfill and, having decided that recovering them was beyond my skills, I started to look around. I found Cover my Furniture quite quickly but, it took me many months to decide to take the plunge and to chose the fabric from the many options. Once I had decided, however, and got in touch with Tanya, the process could not have been more straightforward, even with a special request that I had. As other reviewers have said, customer service is exceptional. My covers have arrived today (earlier than I thought) and, I am thrilled. They really have made my sofas look like new and, being able to order throws in the same material to protect them from the cats is a great idea. The quality of the material is much better than my original covers - here's to another 20 years of use!

10. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thank you for your lovely review! We're delighted to hear you're so pleased with your order.

Bewertet mit 5 von 5 Sternen

I don't think I have ever received such…

I don't think I have ever received such efficient service, and ending with a quality product. Prompt replies, detailed answers to specific questions, immediate dispatch of samples, and the final order completed and received in half the time they allowed for. If other companies, large and small, could follow the example of 'Cover', we would be leading the world!!

22. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

This is so wonderful to read. We'll make sure to let the rest of team know how pleased you are!

Bewertet mit 5 von 5 Sternen

Great customer service

Great service received from Cover my Furniture when we got some replacement cushion covers made for our sofa. Super quality and fit is perfect. Most impressive was how the company dealt with a slight mistake in fulfilling our order - new covers were made and dispatched in just a couple of days without any quibble. Many larger companies could take note of this great customer service.

10. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thanks for your 5* review. We're happy to have helped!

Bewertet mit 5 von 5 Sternen

Great!

Great service, great product, great price!

12. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thank you!

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish. I had a couple of questions once I had ordered and these were answered quickly. Fab workmanship of the covers and very pleased with them, I may even order a second set. Great environmentally friendly packaging to!!

24. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thank you for your kind comments. We're super proud of our clever crafters and are glad to see you're so pleased.

Bewertet mit 5 von 5 Sternen

Transformation

We are delighted with the new covers which have transformed a good but very tired Multiyork chair and two sofas.
The fit and quality are excellent and the customer service could not have been better.

15. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thank you so much for your lovely review. We hope you've had plenty of happy lounging time since!

Bewertet mit 5 von 5 Sternen

History repeating itself.…

The firm had my photos and measurements for the same chairs covered by them ten years ago. Impressive. Very pleased with service and quality of product. History repeating itself.

30. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thanks for this 5* review! We're so pleased to hear you're delighted with your new covers.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Communication was first rate. I am very pleased with the quality and finish of the covers. The only downside is that the covers were despatched without checking that there was anyone at home to receive them. As I had ordered inserts for a settee and 2 chairs, as well as covers, it was an extremely large order. This meant that it was outside my front door for 3 days until I came home. Not ideal.

24. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Hi Chris. Thanks for the review! We'll definitely take your comments about delivery onboard too.

Bewertet mit 5 von 5 Sternen

To job!

Excellent service, quality product, good match to existing covers. Courteous and helpful team.

18. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Cover My Furniture

Thanks for this! We'll pass your comments on to the relevant team members too.

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