I couldn’t fault this company or the product I bought . It was well packaged, quality was most definitely there and really happy with the delivery time and how the package was delivered 5*
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
WARNING: DO NOT ORDER FROM THIS COMPANY. Ordered a single wardrobe and got a vague delivery date spanning 3 days. Asked their customer services for clarification and notification of a "day" jus... Mehr ansehen
At just under £190 for a tall storage cupboard, price is very reasonable. But quality not great, bottom left corner not properly glued- manufacturing fault, also top doors don’t fit evenly. Com... Mehr ansehen
Unternehmen hat geantwortet
Ordered this rattan bistro set from Costway , delivery by DX was swift, the driver was friendly and helpful. There were five items requiring assembly, 3 chairs ,2 footstools and a table, the assemb... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Low prices at Costway on home & garden, outdoor furniture, sporting goods, pet suppliers, toys & games and much more. Costway: cost less all the way
Kontaktinformationen
Bluestem Road 12, IP3 9RR, Ipswich, Vereinigtes Königreich
- service@costway.co.uk
- costway.co.uk
3,5
Akzeptabel
1427 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very quick and great value
Very quick and great value. Good product delivered immediately.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc
That was fantastic speedy delivery and…
That was fantastic speedy delivery and great indoor grill.
Amazing experience.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc
Top Quality Products, At A Fantastic Price.
We recently purchased a unit for our turntable and vinyl collection. Initially, two units were ordered inadvertently. However, the cancellation process for the duplicate order was seamless. Costway promptly canceled the extra order and issued a refund, which is expected to be processed soon. The unit itself was competitively priced, exhibiting solid construction and an attractive aesthetic. We are very satisfied with the product. The order was placed on Tuesday afternoon and delivered by DHL on Thursday morning. Furthermore, the delivery was complimentary. DHL and Costway provided consistent updates regarding the delivery status. The DHL driver was also very helpful, assisting with the delivery of the package. Overall, the entire experience was positive. We highly recommend this company. In summary, they offer high-quality products at competitive prices, complemented by excellent customer service and efficient delivery. We highly recommend them.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc
Beautiful kitchen set
The kitchen set came on time and it looked beautiful. My daughter loved it
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc
Poor customer service wanted to speak …
Poor customer service wanted to speak to head office told they are in china , asked for supervisor gone home for the day 1 o’clock finish !!!!! Requested call back nothing since
Terrible company to deal with
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Dear customer,
We regret any inconvenience caused to you. We have sent you the return label via email, please check it. We regret for the current shortage of inventory for the product.
Thanks for your understanding.
Warm regards
Costway inc.
Ordered stools with grey seat pads
Ordered stools with grey seat pads. The pads are brown/black. I phoned up and confirmed the code on the box. Was advised it was the correct code for "grey" stools. Apparently colours are subjective and id need to pay to return for refund. So I kept them. Quality is good just wrong colour. At the same time I ordered a bar... Was advised it had been dispatched with a different courier .. 2 pieces. Next day 1 piece arrived. I questioned the driver who advised they only had 1 part and suggested the 2nd part was on another van for delivery. From 12 midday to 4pm I sent 2 emails advising this and confirming the box number received and box number missing. I call almost continually on redial straight to VM saying busy and leave VM or send message. So not impressed and still don't know what's happening with missing part
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Dear customer,
We regret any inconvenience caused to you. We have sent you the return label via email, please check it. We regret for the current shortage of inventory for the product.
Thanks for your understanding.
Warm regards
Costway inc.
Very comfortable
Very comfortable, and easy to put together
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
Slow delivery with no update
I placed an order last week. Delivery date was set to today but I still haven't received any email regarding shipping or the item. Not very nice especially when you need the item urgently.
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
We checked and found that the item which you ordered is our special offer "super early bird" item. For our "super early bird" items, they are lower than our regular prices. After the "super early bird" period ends, the item's price will return to its normal rate. Since you have taken advantage of our "super early bird" prices, we can only ship the item after the "super early bird" items arrive at our warehouse. So, please be advised that the pre-sold item in your order may require a longer processing time before they can be shipped, expected to ship no later than 05/08/2025. After the product arrives at our warehouse, we will arrange the shipment for your order as soon as possible. And we also sent an email to you to explain that, thank you for your understanding.
In this situation, if you are not willing to wait for the item to arrive, please reply to us as soon as possible and we also can help you cancel this order and issue you the full refund.
Warm regards
Costway inc.
Super fast delivery
Super fast delivery, all item has arrived, both box on the same day. Sofa -day bed is a fantastic choice. 3 function in 1. Overall smooth service, great product.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
I ordered and paid for a little bumper…
I ordered and paid for a little bumper car, never received!!!!
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Dear customer, we are unable to find your order according to the information you provided. Please provide more detailed order information and forward your concern as well as the order number to service@costway.co.uk.
Thank you Kind regards
Costway inc.
Poor Quality
When the furniture arrived one of the chairs was damaged as the material was broken on the corner and the holes were very difficult to allign so all in all i would not recomend this as not good quality
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Dear customer,
For your issues, could you please provide some damage photos? And you can conatct service@costway.co.uk with order number and damaged pictures. Please don't worry, your product is within our warranty period, and we will provide you with corresponding after-sales service.
Warm regards
Costway inc.
Purchased a good height adjustable desk…
Purchased a good height adjustable desk with glass countertop for half of the price of Amazon, I would recommend shopping on the site, it first I was sceptical.
9. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
Such helpful customer service
Such helpful customer service, they stayed in touch until my item was delivered, which arrived exactly as DHL said it would.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
The customer service was fantastic
The customer service was fantastic
I did get a bit confused because the company I ordered from was FDSUK but some communications came from Costway.
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Also, FDSUK is our UK site on Costway, and the product you ordered is from Costway.
Warm regards
Costway inc.
Takes the order doesn't deliver
Takes the order, but doesn't deliver to any address in Highlands and Islands but I also tried addresses in Glasgow and Edinburgh and wouldn't deliver there either - but took the order and then weeks later declined the order....
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Dear customer,
We regret any inconvenience caused to you. Here is our shipping policy:https://www.costway.co.uk/shipping-guide . For some remote areas, we are indeed unable to deliver. We hope you can understand. And for addresses that cannot be delivered, we also contact via email in time and issue a refund.
Warm regards
Costway inc.
Excellent customer service
Excellent customer service, they sent me the missing part straight away for the kids quard bike
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
Brought a £300 bouncy castle water…
Brought a £300 bouncy castle water slide from them which broke after one use. The whole corner ripped off after my 2 & 3 year old went on it. They won’t replace it as sold out now & wont tell me when it’s back in stock. Very disappointing!!!
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Dear customer,
We regret any inconvenience caused to you. We have sent you the return label via email, please check it. After receiving the returned product,we will issue the full refund. We regret for the current shortage of inventory for the product.
Thanks for your understanding.
Warm regards
Costway inc.
I ordered two Rattan reclining chairs
I ordered two Rattan reclining chairs. I was pleased with the first one as it was sturdy and good quality, however the second one was faulty. This was the first time I had bought from Costway UK. I braced myself for a problem returning it but to my surprise after receiving an email and photo of the fault they replied within 24 hrs to apologise and said not to bother sending it back and replaced it within in two days. I must say that’s impressive. The chairs are perfect and I am delighted. I will shop again with Costway but this time with confidence. Perfect customer service.
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
Antwort von Costway UK
Dear customer.
We regret any inconvenience caused to you. We are unable to find your order. To better help you, could you please provide the order number and receiver's full name. Also, could you please provide more details about your item issues? Then we will try our best to help you.
Best regards,
Costway inc.
Keep you updated on delivery’s 5 star service
Excellent service yet again from Costway Uk , they keep you informed of how your orders are going , give you exact dates of delivery , they even send you offers , iv had 3 items now off them and am amazed at the prices
21. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Costway UK
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
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