Constables Estate Agents Bewertungen 7

We had two viewings arranged through Constables, and unfortunately the overall experience was very frustrating.

For the second property, I initially enquired via Rightmove and received no response. I rang 24 hours later and was told that viewing times hadn’t yet been confirmed but that I would be contacted once they were. After hearing nothing, I rang again another 24 hours later and was told the staff member dealing with the property wasn’t in yet, but that someone would get back to me that day. When I still didn’t hear anything, I rang for a third time the following day, only to be told that all viewing slots had now been filled. I was assured I would be contacted if there were any cancellations. Considering how many times I had chased this, this was extremely frustrating. Thankfully, when we later spoke to Michaela regarding the outcome of Property No. 1, which again we had to ring up about, she managed to squeeze us in for a viewing.

We attended the viewing and met the estate agent, but none of our questions could be answered, including something as basic as whether we would be dealing directly with the landlord or with Constables. As advised, we followed up with an email listing our questions. That was sent Monday morning, and by Friday we still hadn’t received a response. I then had to ring up again to find out the outcome of the property and was told I would receive an email that day. Just two minutes later (literally), I received an email to say we had not been successful.
This experience amounted to very poor customer service. It’s completely fine if we weren’t successful, I would much rather be told promptly so we could move on and explore other options, rather than being left waiting, chasing, and feeling strung along.

It was also interesting to see that the property had been marked as 'let agreed' before the application deadline as well.

Excellent communication thank you for your service. 👍

Awful I am a prospective buyer I work 6 days a week along with my wife and I spoke to a Sharon who was like yes no availability to view the house unable to get the vendor to sort a Sunday as wanted to put an offer in asap …. SHARON was supposed to call me back at 5.30 no intention of calling me back to say thy can not do this Saturday what type of staff are working here costing people money for doing a half a** job what kind of business can not fit a viewing or be flexible for a buyer ?? Why would you list your property with these I said what flexibility is the on price, Sharon states loads of interest in this property LOADS!!!! But I can not get a viewing

be thankful I have not left a google review to my 800k local following

Excellent experience when I sold my first home!

I had an extremely disappointing experience with Michaela and Emily from Constables estate agents at the Neston branch. From the outset, their attitude—both during the property viewing and over the phone—was dismissive, unprofessional, and lacking even basic courtesy.

What made matters worse was their approach to tenant referencing. Despite having a very healthy and stable income, we were immediately penalised for a historic credit score issue with no real consideration of our current financial situation. Instead of applying any discretion or understanding, we were abruptly told that the only way forward would be to pay six months’ rent in advance—an unreasonable and discriminatory demand that felt more like punishment than a genuine solution.

It's clear that this branch is more interested in making snap judgments than offering fair and professional service. I would not recommend dealing with this agency if you’re looking for transparency, respect, or a fair chance as a tenant.

2 contact requests through Rightmove, one direct..... Nothing !! Not impressed !! Property gone

They are a great estate agent, very helpful and sold my house for a good price.